Hyundai Motor India Complaints & Reviews

Dear Sir / Madam,

I am writing to you to raise an issue about: Cars

The issue that I have experienced was: My name is Imthiyas basha i purchased the Grand i10 by full amount. its been 4 months i had not get the Register number and RC Papers. The Libra showroom has been closed permanently. I called the Customer care several times the said we will solve your problem soon and they said i will give a number they will help you. Its a Regional office. for the pasted one month my problem has not solved. one of the employee who's name is Mehanaz and Ashish rathi he is a manager no one has not respond.

It occurred on: 1/04/2019

This meant that I got the job in Bangalore. Now i need to shift Delhi to Bangalore all my home alliance and car also. So that i need the RC paper and Register number.

I need the RC paper and Register number.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

I have purchased hundai grand i 10 magna car in december 2018 from ujjwal hundai, nashik.. I fix reverse view camera from the same showroom at the time of purchase. But now the camera is not working in night mode. I inform this problem to ur service center and showed them. But ur service center fail to resolve the problem. I am till facing the problem. I request you to help me solve my problem.

Respected sir,
I booked a hyundai xcent diesel car from saini hyundai on dated 25.01.2017.
After a longgggg time of waiting, i decide to meet with the m. D. Of saini hyundai.
I think that, the m. D. Can shot out my problem.
Today, dated 22.04.2019, on morning 10:30 a. M. I visit saini hyundai new alipore branch with lots of expectations. But after meet with the mannerless m. D. Of saini hyundai, i realise that nobody teach him how to talk with the customers.
He insulted me.
He ordered his staff to cancel my booking.
&
Tell me get out from here & collect your money from court.
Such a ridiculous experience with hyundai.
I never ever buy a hyundai car.
Try 2 teach an uneducated guy's like charanjeet singh saini m. D. Of saini hyundai.

I went to service my car in madurai susee hyuindai..
The way they receive and the way they deal was very worst.. They were not able to say proper solution and they were only in hurry saying that sir timing till only 6 pm... But at that time it was 5 : 30 only. I told no issue i will get delivery tomorrow pls drop me to my residence 5 km away from there. Then he told you have to wait for 2 hours i. E till 7:30 pm, driver is not available..
And he continued saying that better you come tomorrow. Is this the way to ignore customers.

Mene ek eon purchase ki thi purchase krne ke 2 mahine bd wo discountinue ho gyi. Ye meri first car thi or 2 mhane bd hi discountinue ho fyi. Sir mike ek baat btaiye jb aap logo ki look car aane wali hoti h to itni dhaka chokdi machate ho. Or jb discountinue hone wali hoti h to customer ko bewkuf banake becte ho. Ab sir aage kbi koi gadi kharidni hogi to hundai bilkul ni lungs.

Purchased this i-20 sportz petrol as a used car which has ran only 12000 kms.
And used it for another 3000 kms.

Within this overall 2.5 years the a/c cooling is not happening. Took it to nearby kun hyundai in chennai kottivakkam. They said it needs a new valve and the parts is only 1800 but the labour and readding the gas will cost around 7k.

I didnt expect with this in i20.

Hyundai a/c is pathetic.

Can this be taken care by hyundai.

Mne last year honda ki moter cycle li thi usmea starting se hi bhut se problum ani suru ho gye the par service wale hmesa ye bolte hai ki ye hamri warrnty polcy mea nje ata mea mnta hu kuch cheje nhe ati jese nut bolt washer but jo improtant hai wo to warnty mea aye aur agr hm kuch bole to unke customer carewale bolte hai hmra service manger confrm krega problum hai ki nhe sir bike purchase hm kar rahehai usko chla hm rahe hai usmea kya problum hai wo hme ata hogi ki nhe but ye log mante nhe mne bhut bar customer care call kiya bhut muskil se in logo ne brk ok kiya tha but usmea fr problum hai uski chain 5000 mea hi chnge karni padi thi jiske muzse 1200 liye gaye aur break ke bhe 200 liye the av mea ye janna chahta hu ki warrnty mea hone ka kya matlb rah gya agr hme har chig ke liye money dena pade

This thread is going to be a long one, please bear with me.

My name is prateek agarwal and i live in jaipur. I have purchased hyundai verna next gen diesel sx from morani hyundai in june 2018

As things stand, while traveling to jodhpur and jaiselmer in december 2018, i took the vehicle and found huge pulsation and shivering in break pedal and when back i reported this issue at different workshop (As part were not available) and had the same fixed from crossland hyundai (Driven only 12k) by replacement of break disk and pads. Again after driving 7k km the same issue started and i took the vehicle at hindustan hyundai for third service and braking issue. I reported the issue that there is heavy pulsation and brake pedal gets locked resulting in delayed braking beyond speed limit of 70. The workshop asked tech personnel to have a test drive and he drove it at a speed of 40 and not even 500 mtrs and said there is no issue, all abs vehicle has this. I was totally dissatisfied with this and ask the service center to again take a test drive and see the problem and left the workshop. I called in evening after 5 hours and they said we did nothing as aap nai they. Nobody called me nor discussed with me that my presence was needed. After 2 hours of discussion they came to pick me for a test drive and problem was figured out and vehicle was taken to service centre, after 30 to 40 min of wait new vehicle was brought by the advisory and 9pm 3 tech person and service manager took my vehicle and a new car for a test drive to validate the same if there is any difference in both the cars. After detailed analysis it was concluded that there is issue in abs and break disk. I was called in morning to have the work done in the vehicle but before i could reach i got a call stating now sir before starting working on ur vehicle lets again test drive more vehicles to see tat this is same after driving vehicle for new km. I asked them to give me in writing that my vehicle is fine as per hyundai norms i[censored] think, they refused to give the same and called police personnel stating customer is not listening and creating a mess. After listening to both the parties police instructed the workshop to resolve the issue and dont ask customer to check multiple vehicles as this is the responsibility of work shop. Again 2 person went for testing the vehicle with me and found there is locking issue in the break and pedal gets locked resulting in no break at times and drove back the vehicle to workshop stating we will call hyundai guys. During the test drive the service manager called mr shekhawat third party from different workshop and on reaching he started misbehaving and shouting. Tumhare jaise toh rooj atey hai jhotwara work shop may and all unprofessional words. He was nowhere in the picture from past 29 to 30 hours and all of sudden he came and behaved in non proffesional manner. He also said jaha jana hai chale ja court jana waha ja police ko bulana bula lee hum nai dartey. I discussed the same with mr om the gm at the workshop and he said me kuch nai bolsakta.

After another 2 hours of discussion and involvement of my father mr om agreed to call hyundai for inspection and fixing of issue and again in middle mr shekhawat started shouting like hell.

Is this is the code of conduct laid by hyundai and people have to bear so much of inconvenience. Mr shekhawat and mr pranav rsm threatened to levie 500 ruppe per day if i dont take the vehicle as it had no issue.

Person who have not sat in my car not looked and says its is in drivable condition.

Have i done a mistake by chosing hyundai as a brand. You guys are risking the life of customer inspite of three tech person saying there is an issue.

In this context, i have asked the service center (Who is also hyundai dealer) to give me in writing so that in case any mishap happens due to this atleast you were the person to say drive kuch nai hota as mr shekhawat have said aise case rooj atey hai kuch nai time kharab kartey hai, customer ko bolo car le jaye hum kuch nai likh ke dene. The dealer turned a deaf ear and did not even bother to meet or respond to my phone calls.

Then i request hyundai india to intervene and make sure this issue resolves quickly. As it is a clear case of negligence and carelessness who did not even take the basic testing on the vehicle by driving it at first instance nor doing anything to fix just threatening me by calling police or saying take the vehicle or we will levy charges. I cannot drive this car again with same confidence as breakkng issue have occurred twice in just 19k of driving. Also the parts replaced during service were not as per the details on the outer cartage. I was able to take picture of only one product which says manufacturing date as per printed on product was 8/18 and outside says 04/19. They had no clarification for this also.

Left with no option other than to proceed legally as there is no support from hyundai also.

Hyundai has been assuring its customers of a family like experience and working towards customer satisfaction. Is this how u deliver customer satisfaction... Threatening, not taking care of complain by the customer and without inspection stating vehicle is fine, talking unethically.

Please share and reshare this post till it reaches hyundai and hindustan hyundai!!!

Visited mk hyundai for searing and airbag light related issue today, etd is for 3pm. Since 11:30 my verna car is standing idle on asking they said they said don't have required spare part so we have sent our employee to get that part from chandigarh.

Still i have been kept on waiting but no luck,. Unavailability of spare part could be conveyed customer before opening the vehicle.

Pantry services to customer are worst as well, i have asked for water myself.

No customer service numbers are displayed in. Waiting lounge as well.

Pathetic experience

Hi team,

I am a hyundai i-20 elite customer. We have brought sports model i-20 elite 4 years back and its petrol model. The total kilometer covered by the car till now is 21000 km and we have done all the services up to date without any failure. And also, we had done the complimentary services when someone from customer support delegates us.
But am very disappointed with the services nowadays. I am a loyal customer and we do care about the service more than anything else and it’s the tangible proof of a company which in turn provides value to the customer.
Every time when i give the car for service, i always ask them to clean the ac filter because in the initial months itself i felt that cooling of ac is very low, and it takes a lot of time as well for cooling. Even ac in our old maruti ritz was beyond better than this one if we talk about cooling and that was 6 years old car as well. But even after the service, i didn’t feel much difference.
And what happened last month was that all of a sudden cooling stopped and this happened after 1 month of service, and when we approached the service center, they told that ec valve has damaged, and they asked for 6000 rupees. Later we bargained and we paid 2950 for the ec valve. I am wondering how come a car with just 21000 km covered had to change ec valve. Usually, ec valve will damage only after 1 lakh km and this is just ridiculous because we always used to complain about the cooling issue when we give the car for service. If they had done a proper service this sort of things won’t happen. And now they are saying that drive belt is also damaged and have to change that as well.
If you do care about the customer and if customer loyalty is your concern, i demand a refund and proper servicing of our car later on. I was not here when this issue happened, and my father has paid the money. If i were here, i would have raised concern, but i want an immediate redressal for this issue. The sign of a great brand is how much loyalty or preference it commands and this you can achieve only by making customers happy.

Kindly request you to provide an immediate solution for this
Please find the details of the car below
Name: muhammed manzoor pm
Reg no: kl17n 1457
Vin no: malbm51blfm113783

With regards,
Maazil manzoor
Mob: [protected]

I own a hyundai i10 magna 1.2. Due for service at 10000km. As my car has not been running much, i have not availed the free service at 10000 km and now want to get the paid service at 10000 km. Have called your authorised workshop - bharat associate at worli and they refuse to give a quotation for service due at 10000 km. They say hyundai has no prescribed service schedule at 10000 km. We decide basis the inspection and generally everything like engine oil, air filer, coolants, brake oil needs to be changed. Why cant you make your dealers work transparently. That's why maruti is far better and people using maruti are far happier i guess

My car has been analysed with following issues whose details are mentioned in mail chain as per told by the service dealer.Issue: Gear oil leakage which proceeded to multiple parts damage on run. Issue appeared after the vehicle delivered from last service. Customer aint aware of what leakage it was as there was no indicator warning for the same.Car was driven very less after the service for quite a long time as customer was out of own. Let me inform you this issue has occurred due to the negligence and poor service provided by MCP hyundai dealer. If they have found this issue in last service we could have rectified it in much cheaper cost. Now only for part replacement charges are 35000 INR. For a minimum wage employee its a huge amount to be paid in India. And this issue is caused not because of customer carelessness its something which was not identified in the previous service after which this gear oil leakage issue started in the first place. Now the vehicle is in service centre for past 3 days and my commute is blocked. Kindly evade the cost occur for the resolution of damage, let me repeat it is sole responsibility should be bear by the dealer or hyundai as we were not made aware of this issue ever and parts got damaged on run.
Kindly get my car back to running state as soon as possible. I have purchased the car to travel and not place it in service centre.

My hunidai elite i20 car magna 2016 model.. My car was complaning about ac not working sudeen my upper head bulb get off and my car unable to pick power... A light blink on sceen which were of o2 sensor. Service centre sujeet hundai jk road bhopal.. Not diagnosed properly not they understood wht wss the main problm and they replace my ac comprssor my clutch plate my upper bulb.. But still complain is same to same. Only new ac running and new bulb workig. But light still blink and still car not taking power.. Bcs its all related to o 2 sensor... They make my bill 47000 but still no improved in car... Bcs they not able to diagnosed... Worst ever centre i visited is surjeet huindai jk road bhopal mp. India... They are skillless that is not service centre.. Its replacemnt centre who replace every part of car withiout diagnosis of actual. Problm.. Huindia take care of your image because such centre spoyling your compny image just bcs of making money
.

Dear sir,
My name is as divya durga who bought a hyundai eon (Era+) car at payakaraopeta showroom, visakhapatnam. Two employees have processed all the formalities including loan. My first issue is i got the car with one mirror (Side) my concern is these two employees have not informed us in advance regarding single mirror. And second concern is these two employees have completely involved to process loan for car. From last two month rs.2950/- is getting deducted from my account for non-submission of rc for which either bank employee or these two employee have not informed us in advance. Kindly look into this once. I called so many time to your executives named dora... He never used to pick-up my call later i tried from my friends phone and he responded. My sincere request is kindly do not make the customers in trouble. Guide your executives how they supported while buying car in same way also need the support afterwards.

I have got damaged one tyre of my car, Model : Grand i10 Sportz 1.2. Car is still in warranty period. I have spoke to customer care and they suggest me to visit workshop for this issue. Kindly replace my vehicle tyre (GOOD YEAR). Please find below details.

Car Model: Grand i10 Sportz 1.2
Model Year : 2017
Car Number : RJ 36 CA 6610
State : Rajasthan

Please refer to bill invoice No. B[protected] dated 13.04.2019. Issued by Beeaar Hyundai, workshop Chinhat, Lucknow. I had submitted a coupon received by me on account of my on-line insurance from Hyundai Insurance and certain charges were require to be waived but I observe that no coupon discount was allowed in my bill for servicing of my vehicle.

Please look in the above matter and resolve the complaint.

R.K.Verma
Owner of
I-20 UP-32-EJ-8750 Car

Sir/ madam
I purchaged haundai eon sports 2.6 years back. It had done just 18000 km
No. Dl8can6507
Its power stering just failed it is not just my complaint
There are so many coustmer who are suffering from the same problum
Company does not entertain after warrenty
If same problum in so many cars?? Is this not the company fault
The company should withdraw all such cars
It is just opposite... They are charging about 9000/ to replace it
Is it right approch???

I purchased a new 2019 creta sx petrol last month and the sale process was fine, but the sale of accessories left a very bad taste.

I was sold the accessories (Subwoofer) without showing the equipment to me by nahed and his manager naresh. I didn't like it as it's taking a lot of space in the trunk and i reported immediately to take it back.
They refused to take it back. Or provide me information on how to replace it or take it off. On top of that manager naresh was very rude and verbally abused over the phone for purchasing it. Why do i need to go through this experience for trusting hyundai brand?

I only wanted decent customer service when purchasing a brand like hyundai. I hope you will be able to help.

Sincerely
Chakradhar mukkasa
New creta sx owner
Senior manager, salesforce

Happy to be a part of hyundai creta-the largest selling car in india. Indeed it was my dream car.

But it didn't last long.

I bought my creta, diesel (Tn 66 z 2518) last september, 2018 at chandra hyundai, coimbatore, tamilnadu.. Initially there was no problem. Around november, when i was driving the car, suddenly my steering became very hard to an extent i could not even turn it. Luckily it was a no man's land. I switched it off for a while. I had no support. Then after sometime i restarted my car. Then it started running normally. I informed the chandra hyundai (Coimbatore) service engineer. He checked it and told me, everything was fine.

Then on 08.4.19, when i was driving on a highway similarly my steering became bony hard and i was helpless. Thank god, it was early morning. No vehicle came after me or in front. I tried reaching chandra hyundai people but no one picked the call. Then again after five minutes i restarted the car. It became normal as before. Then i took the car to the show room and told the issue.

I trusted your brand but i didn't expect this to happen. My car is just 7 months old. Just imagine what would have happened if it had happened while turning or overtaking a vehicle or in a night time.

@Hyundai

Complaint

1 Review
Station Road Alwar, Alwar, Alwar District, Rajasthan, India
Arvind678 on Apr 7, 2019
Mark as Resolved

I book grand i10 on dated 7th march and delivery date was 22th march 2019 at Modern Hyundai Alwar Rajasthan India. I deal with car dealer she's Bilal Ahmed And manager Sh. sanjay ji While booking the deal was 650000/- with assesseries. But after transfer of amount they start to change their behieveior. And finally they refused to hand over assesseries and demands for R's 10000 more for assesseries. And ask if you not deposited we would not hand over the car then I purchase a new was without assesseries. It mean it was fraud of 10000/-

And I also suggest all of my friends not to be relation with Hyundai.