Hyundai Motor India Complaints & Reviews

Hi iam jeshwanth iam new to this auto. I went in kun hyundai showroom and booked for new car on 27th all the basic formalities like down payment, booking fee and documentation where done on 30th march and i used to get confirmation call from hyundai corporate team about my insurance policy, they failed too do. Now i got my vehicle which is on april 3rd 2017 when i check with executive he said i don't have b2b insured for my car. Why should i console myself for the mistake done by corporate team. I either need a backup for this / i need assistance on helping me during the service for the first 1year. Need an action on this.

My Hyundai i10 car with Reg no: AP 09 BM 1035 while coming to road, steering became hard and surprised the car is moving hard. Called the Service person who taken the car to service station and informed that EPS failed and it is to be replaced with cost around Rs.30000/-

In our flats, nearly 40 car owners surprised to know about the EPS failure to car and some people said it is a common problem in case of Hyundai cars.

This is my first car and retired requesting company to replace as it is a technical issue. car mileage is 10320 purchased in first batch of launching i10. my contact number is [protected]

Vin no : malbm51blfm082226
Delivery date : 19/3/2015
I am using this car as my personal car. On 2/3/17 the a/c stopped working and only fan is working. Today i have given the car to mody hyundai, bhandup for checkup. They informed that the cooling coil is is leaking and oil and gas is leaking from compressor. The bill is approx rs 9000-00. This cannot happen unless the quality of material is substandard.
This happened just after warranty period is over. I-20 being your star model this type of quality issues should not happen. I was using getz for 8 years prior to this vehicle and i have not faced such issues earlier. I wonder whether your quality has detoriarated. After the dealer has done the work i will send invoice copy. Being a loyal customer i expect this money to be reimbursed.
Regards, shaji mathew,
Mob [protected],
Email : [protected]@gmail.com

Dear Sir/Madam
Since last 8 months I am chasing SPS hyundai, Thiruvallur for the Booking of the hyundai CRETA

I had to cancel my order as I was flying out of chennai, hence with the original receipt and letter I had submitted the documents for return of the advance of Rs 25, 000/- they never returned back my money and now they don't pick my phone

I am planning to go ahead with consumer complaint

Please help

I bought i10 magna from Samara Hyundai commerical register number to get it attached with ola/Uber.
I got my car serviced 3 times by dream Hyundai which is in Ghaziabad n Everytime I told them about the Cng missing, average n check light issue and right indicator not working.
Now few days back Cng was leaking so much and I called on the toll free no. To get it towed to the service centre that is in​mayapuri Samara Hyundai service station New Delhi.
They said that technical issue has been resolved n for the Cng part u have to go okhla Cng service station which I did
In the very first meeting at okhla Cng cev service station I told them to fix it properly as this car is for the commerical use n don't have​much time to keep on coming at your service center.
I have been to okhla service center many times and still the same problem is going on that is Cng missing and average, leakage part was fixed at the first time.
Today on 3rd April when I was driving the car in the morning, Everytime I apply brakes, the power cuts down automatically and after few minutes battery indication popped up n within few minutes EPS indication popped up and car stopped automatically in between the road where it was not taking self to start.
I tried to call on the toll free number to get it towed bit that number was not working which is unexpected.
Finally someone came who helped me to push the car to get it parked aside so that traffic can move smoothly and then he checked my car and he found that relay part is damage so I got a new relay from the market and get it fix but after few hours same problem peraist, then finally I parked my car at home
At the first incidence Cng service center people said that spark plugs are damaged and u have to get it changed from the service center which I did.
Problem was not resolved for Cng then I went again to okhla Cng service center and again they said 1number spark plug and spark wire is damage and get it changed which I did, then it was running smooth on Cng but average was dip down
My car use to run approx 130-140km in full cylinder of gas but after fixation part the average was dip down to 60km only in 1 cylinder,
I again went to okhla for the check up and they said we fixed it up
I bought a new car from you guys for the commercial use and if this car is full of techniCal issues then am not ready to take it anymore
Am pissed off now by visiting to the service centre and the Cng service station all the time. Within a month.
I want my car to be working in a proper condition and I will not listen to any damn excuses of the service station people anymore.
I own 3 Hyundai cars in total but am not at all satisfy with the commercial I bought.
I want to get it fix because within a month this 5th time am getting parts changed as it is getting damage continuously day by day.
I would request to Hyundai senior authorities to take action and do the needful ASAP
My car number is DL 1RTB 6103
Bought it from Samara Hyundai janak puri new Delhi
I10 magna 1.1ltr

My vehicle no. Is DL 3C AL 5804. I handed over my vehicle to silicon hyundai for service purpose. Everything was alright in my car as inspected by the supervisor there. The car was expected to be delivered a day after. The next day when i got the delivery of my car, i rode it around 10 kms and i observed a burning smell from the car. i didn't complaint it in the company on the same day as it was late in the evening and the service center was almost closed. But on the next day, when i took my car for a ride, i just rode it for 10 kms and the car got heated and alot of smoke was coming out from it and along with that coolant was also getting leaked from the car. I waited for 30 min. And then filled water in the car's coolant tunel. Then i started my car and after driving for around 15 mins, i faced the same prob. again. I did the same thing to make my car work. Somehow i managed to reach my destinated place. The problem occured several times in between. I complained about it in the service centre on the same day and after checking the car, they put a blame on me that i have put the car somewhere in the jerk and broke the coolant pipe. The are completely putting the blame on me and give me an estimate of 6k for the repair. The matter isn't about money but they have done the problem to my car and then putting the blame on me to accept it as my fault and incur the expense to make my car work. The problem is done by the staffs in the company. Now they are not accepting their fault in the service. I hope for the proper cooperation. I've attached the detail of the work done in my car.
Thanking you
Shubham gupta.

I have Booked Car I20 Hyundai (Silver Colour) with the Dealer (M/s. DSC Motor Pvt Ltd) 399, Anna Salai, Nandanam, Chennai, Tamil Nadu 600035, India, Dealer Executive Mr. Jeyaguru. P. (M/s. DSC Motor Pvt Ltd) Sales Consultant, Mobile no.[protected], on13.03.2017. He given me all Original accessories mentioned below along with the Car Price at Rs.655000/- (Rupees Six Lakhs Fifty Five Thosuand only) for the Nov – 2016 Model,

1. Bumper to Bumper Insurance,
2. 3rd year Extended warranty,
3. 7.1touch Screen music player with reverse parking camera & GPS Navigator, (Sony Make)
4. Leather Seat Covers for all the Seat,
5. Under-body Coating,
6. 3d Floor Mats,
7. Mudflaps, and
8. Full Car Cover,
For the Above Mentioned accessories and offer made by the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Jeyaguru. P. (M/s. DSC Motor Pvt Ltd) Sales Consultant, I have Booked November Month – 2016 model I20 Car Hyundai in all at Rs.6, 55, 000/- (Rupees Six Lakhs Fifty Five Thousand only) with inclusive of above mentioned accessories.
I paid your Executive Mr. Jeyaguru. P.Mobile no.[protected], for Rs.5000/-
(Rupees Five Thousand Only) by cash on on 13.03.2017 as a confirmations of
advance booking, the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Jeyaguru. P. has taken Blank Sign in all the applications Forms and documents, also given me assurance that he will provide me above mentioned accessories.

On 20.03.2017, I have mailed to the dealer (M/s. DSC Motor Pvt Ltd) Executive Sr. Manager – Finance, Mr. Rajan. P, at [protected]@gmail.com, and also to GM & CRM mail id’s [protected]@dschyundai.com, [protected]@dschyundai.com, that I have booked the I20 Car Hyundai with the Sales Consultant Mr. Jeyaguru.P. also mentioned about the above mentioned accessories commitments.

Later after some time receipt of my mail on 20.03.2017 by the dealer (M/s. DSC Motor Pvt Ltd) Executive Sr. Manager – Finance, Mr. Rajan. P, at [protected]@gmail.com, Reply for the payment and later I made the balance payment to the dealer (M/s. DSC Motor Pvt Ltd) Executive Mr. Vijay Kumar.M, Mobile no.[protected], for Rs.650, 000/- (Rupees Six Lakhs Fifty Thousand only) by Cheque no.87, Cheque Dated 21.03.2017, in favour of DSC motor Pvt Ltd, In all total Amount for Rs.6, 55, 000/- (Rupees Six Lakhs Fifty five thousand only) paid Full amount and there is no balance from my side.

On 21.03.2017, I have received mailed from the dealer (M/s. DSC Motor Pvt Ltd) Executive Executive Sr. Manager – Finance, Mr. Rajan. P, at [protected]@gmail.com for the receipt of full payment.

Later after some time received mail on 21.03.2017, from the dealer (M/s. DSC Motor Pvt Ltd) Executive Sales Consultant Mr. Jeyaguru.P for RTO Process required document and the same I have replied & send the documents for the same.

On 23.03.2017, the dealer (M/s. DSC Motor Pvt Ltd) Executive Sales Consultant Mr. Jeyaguru.P, Came to my office requesting for Original Passport and 5 Photos and I given him the Original Passport No. J8086722, I ask him for the Original Receipt he said me that he forget at office and the same he executed a LETTER O[censored]NDERTAKING on behalf of M/s. DSC MOTOR PVT LTD., represented by him as Sales Consultant, Mr. Jeyaguru.P. states that company will fulfill all the commitments for the above mentioned Original accessories with the Warranty and the Receipt of my mail from [protected]@gmail.com.

On 24.03.2017, I Received Call from the dealer (M/s. DSC Motor Pvt Ltd) Executive that I have to pay extra for the above mentioned accessories.

Staff at this dealership (M/s. DSC Motor Pvt Ltd) is very irresponsible. While selling they make all false commitments and after taking money from buyer they just do not bother.

I was promised that the accessories will be provided at the time of delivery later now they telling me to pay extra for the accessories,

I feel that this dealership (M/s. DSC Motor Pvt Ltd) entire people with wrong commitments and when the buyer makes payment they then take the buyer for granted. I feel cheated

I, ASOKAN KUTTAMPATH, PERAMBRA PO KOZHIKODE DIST had purchased GRAND I 10 ASTA CAR in july 2015 from Hundai Showroom Areekkad calicut.vehicle no is KL 56-K-2034, In 2016 july my vehicle had a minor accident and the front part was damaged.Hence the damage was repaired at the Hundai body workshop Ramanattukara for which I was charged Rs 32000/-(met by New india assurance company).they refunded only 28000/
The problem is that after the said repair the Air- conditionar is not working and the engine part is getting heavily heated.On 28th march I took the vehicle in Areekkad showroom for repair, but the technition, after a road ride, informed me that there is no problem.
But the problem still remain.After the repair in July 2016 the car had run below 1000 kilometers.I cant use the car now due to the said problem.I strongly doubt that it was not properly repaired in july 2016
Kindly do the needful.

Please refer My Vehicle No KL 19 G 1529

My Creta Car Free Third Free Service availed on 15 Mar 2017.

But the Dealer not did do it properly. I felt following drawbacks after servicing.

(a) No improvement in Engine performance.

(b) Up normal Engine Noise.

(c) No smoothness while changing the Gear.

(d) Feels that Wheel alignment not done correctly.

(e) Interior cleaning and Glass Cleaning is also not done.

I have already registered a complaint through vide SR Acknowledgement:[protected]. After that one of Representatives called me and offered that they would check the defects and rectified without delay..

Now I lost trust in that dealer because I faced the same problem in F2nd Free service also. So I request you to coordinate with another dealer to check whether the Third Free service was properly done.

Xcent was purchased from modi motor agencies pvt. ltd, vasai road pin : 401208 vide invoice number h[protected] dated 28/02/2017 and vehicle was delivered on 29th march 2017 afternoon. chasis no. mala741dlhm242031; engine no : d3fahm267196.
Next day i. e. 1st day of its running, vehicle brokedown and towed away by modi hyundai service center goregaon (w), mumbai. they could not identify the problem till evening of 30th march but indicated that it is because of non supply of fuel to engine. this is very shocking that vehicle was delivered without proper checking by hyundai.
Car was taken to run in uber and on it's 1st day it broke down resulting in to lot of anguish, loss of business and mental torture.

Need immediate justice from a reputed brand like hyundai

Respected sir/madam,

My name is shaik haseen basha, i approched saboo hyundai to purchase commercial vehicle. The agent who spoke with me is mr. C. Pavan. He said that it is bumper to bumper insurance. I said ok for that and proceeded. I purchased hyundai xcent car in saboo hyundai at tirumalgheery, my vehicle reg no is ts10ua7293, they said they will provide 10000rs accessories but they provided an ordinary seat covers, local mats and body cover., after calling n no. Of times they replaced ordinary seat covers, their service is very poor,...
Recently my car met with an accident, when i claimed my insurance i came to know that the insurance coverage of my car is only 50%... Still now i dint received my edr amount too... What type of service the saboo hyundai is providing to customers? I am very disappointed by their service..
So, please help me...in resolving my edr issue and about my bumper to bumper insurance...

Regards,
Shaik haseen basha,
[protected].

Respected sir/madam,
I am facing very hard by buying the hyundai i20 active in registration no. As01-bx 8938 (Chassis no. Malbm51blgm234128 & engine no. G4lagm980578 due to ac problem. Details are furnished below:
1. After purchasing of the car (Purchase date 30/03/2016), on 27/06/2016 feels that ac cooling was less & the car brought to service centre (Saraighat hyundai, guwahati-781013) & the kept the car for three days (Repair order enclosed). They also said that on trial basis gas refilled.
Few days later, again ac cooling problem created. Due to some domestic problem i could not brought the car to the service centre.
2. Second servicing of the car was done on 12/03/2017 and at that time ac problem noticed to the service centre, but they simply measuring the temperature in the vent dashboard said that ac is okay.
3. I did not accept the ac okay then they asked me for trial run on 14/03/2017. Accordingly i brought the car to the service centre for trial run. Before trial run the probe of the temperature gauge hold inside the dashboard vent. After running approx 10 kms on free road the temp comes to 12.50c & while returns to the service centre the temp increased to 170c. The said trial run was given by authorised driver/mechanic of service centre. They asked me to keep the car also said that they will call while it becomes okay and i did the same (Copy enclosed).
4. After taking the delivery of the car (On 16/03/17 morning), one noisy sound comes from the dashboard. Again the car brought to the service centre 16/03/17 (An) & delivery was given on 17/03/2017.
5. There is no any cooling effect in my car, again the car brought to the service centre on 27/03/2017 and big&highly qualified service engineer of said service centre kept the car for further diagnosis (Copy enclosed). Till now the car is lying in service centre.
Now, i am going to say that is the above mentioned procedure for harassing the customer by the service centre to diagnosis/rectification within warranty period. Is they are waiting for expiry of the warranty? Hope look into the matter seriously.
Thanks a lot.
Customer of hyundai i20 active
(Novneeta deka)
W/o n. C. Deka
Dated: 30/03/2017, jalukbari

I lost my keys of santro car on 18/02/17. Autoweb hyundai 38 rama rd moti ngr n.d. advised me to take my at their workshop for making duplicate keys. Despite several efforts they were failed to execute the job work and escalated the repair cost from 1000/ to 15000/. Several complaint lodged in this connection but company is protecting the culprits. Every documents shall be provided to you if demanded. Invoice no -B[protected] dt. 21/03/17 Durgesh Sawhney [protected]

DSC Hyundai salaigramam Chennai Tamilnadu. In the fallowing service center i have gaved my hyundai Creta for basic service here service is some what satisfactory but not good because while i take my car from service center after finished my servicing the look of car is very nasty fully of hand marks and shades of wiping with dirty cloth..
Dhasboards cleaning is total waste cars floor mat is not cleaned also full interior is very poor in cleaning...

After first service car was delivered on 23rd March by 11 am and I was shocked to find that that the car was delivered with more dust that when it was sent for servicing. there were oil and other stain smudges on the painted and glass areas, fine white and brown dust on the doors and bumpers. Wet mud marks on the lower panel of left rear door, White Pegion droppings still visible on the roof top, door gaps, Under the front Hood no cleaning was done. there was black oil and grease marks all over the visible painted parts. Brown dust in layers on the bottom ends of Wiper and the metal mesh near the hood.I think even the basic air pressure cleaning was not done, forget about water wash. This was brought to the notice of the two staff who delivered the car at my house.

Inside the car, all the plastic parts were wiped with some oil/wax it seems and was shining un-naturally. Why does a one month old car need wax/oil coating of all the plastic parts I wonder.Without proper dusting, vaccume cleaning of dust, the wax/oil coat has been applied and now the residual dust cannot be removed.
I will now be forced to go for steam wash of the insides to remove dust coated wax/oil layer. When I pointed out this, Your caller has no responce..

The service center manager atFPL is more interested in selling other services against payment and is least interested in carrying out the mandatory check list as per standard procedure available for the first Service . No reply from your local service dealer FPPL Hyundai, Chennai as on date.

Dear Sir/Madam
please note that I had buy a Hyundai Xcent S Car and taken delivery in the month of feb 2017 from shreem hyundai Motors in mahalaxmi, mumbai
at the time of delivery dealer has given me only one Remote Key and one manual key,
while one of my friend buy xcent S model and got 2 nos.of Remote key.
please look into the matter and arrage Remote as duplicate key .
Name. MAINA BALOTIA
Mobile No.[protected]

I purchased Hyundai Creta automatic top end diesel on 2nd March 2017. Its bot even been a month and the car is making horrible engine noise from 1st to 3rd gears. The noise is very much audible inside the cabin. Also sometimes there is a squeaking noise in the gearbox. I took the car to service center and they were unable to help or resolve any of my problems. I will never buy a Hyundai nor I would suggest a Hyundai car to anyone.

Customer complaint letter

From,
P. Sundararaj
Sf. No:312/1, sri ram nagar ii street,
Gandhi maa nagar, fci road,
Peelamedu,
Coimbatore-641004
Mob. No: [protected]
E-mail :[protected]@yahoo.in
Date: 24.03.2017

Subject: regarding problem in our car and service center response.

Dear sir /madam,

I would like to bring your attention to an unsatisfactory experience i had at your product and service center (Chandra hyundai, kavundampalayam, coimbatore-641030) this is the fifth mail i have been sending for this problem but no one called me till to date.

On 04.05.2015 i bought i20 active tn37 ck 4000 from chandra hyundai 651, avinashi road, p. N. Palayam, coimbatore 641037. This is not our first car in hyundai, we already have 3 cars
1. Santro tn37ad[protected]
2. Verna tn37cb[protected]
3. E-on tn37ch[protected]

This is our fourth car. Since your product as well as your service was good, i have been your loyal customer for many years. But now i’m unsatisfied with your product and service.

From the beginning there was a problem in car air conditioning and there was a hard vibration in my car. For the past one year moisture is formed in head light during rainy season so the brightness has been reduced. And for past 6 months i’m facing the problem with brake also.
My car is in service station for the last 15 days, till now they have not solved the problems in my car. I have been using my car for my day today business but for the last 15 days due to unavailability of my car i am facing rs 50000 loss every day. Today (24/03/2017) i went to the service station and asked the service manager mr. Suresh kumar about my car he said that he has rectified headlight and ac problem, and they where not able to study the problem in the break, after fifteen days the are saying such irresponsible reply. So, i have decided to purchase a new car from volkswagen tomorrow (25/03/2017), i don’t want the defective product (I20 active) from hyundai, i need the cost of i20active to be returned to me within 24hours, if not i am ready to face the problem legally. Iam very clear in my decision that iam not going to take the car back from service station.

Dear concern,

I am a hyundai car use of I10.

Recently my steering was creating problems and it malfunctioned to the level that i had to get it changed from your dealership in Faridabad, Haryana.

Further again after 6 months of steering replacement, I met with a new problem of malfunctioned MDPS device in my car and your dealer told me that it has to be changed and your EPS is not working.

I was driving on the road with a speed of more than 70 Kms per hour and suddenly it malfunctioned, It was my luck that i slowed down the car safely or I would have met with a major accident due to this.

Shame on the quality of your product, Highly unsatisfied.

My car is just 5 years old and has completed only 50000 kms and i have got my tyres, my battery (twice), my clutch plate, my power steering already changed and MDPS is the new device i have to replace.

Thanks & Regards
Tarun Gupta
House no 1279
Sector-17
Faridabad-121002
Ph[protected]
M - [protected], [protected]

Hi,
My vehicle met with accident on 30th jan & have given my vehicle to sas hynday alambagh lucknow for repairing, the day survey wad done since then body shop manager was pushing us to accept total loss case because he gave estimate of 1.5 lakh (Though total loss case was above 75% of idv) this vehicle is insured (Zero dep) with icici lumbard through hyundai dealership only, then i communicated with insurance company directly & made them agree for repairing after lot of hassle.

I took almost 2 month in vehicle repairing despite so many follow up & personal visit, vehicle was made ready on 18th march, by now i am getting feeling of collusion between insurance company rep & body shop manager because when i went to take possession of vehicle i was asked to pay inr 30000 as a liability which i took up with body shop manager & insurance company then they offered me to pay inr 22067, still i am negotiating with them but all i wan there is to communicate to hyundai that in case any part of car is changed or part which has been billed but now changed then i will keep hyundai responsible for the same
Because now i am getting feel of intentional holding up my car for so long & in case of any part change or duplicate part use, i will take this up with consumer forum & hyundai higher management.
All i want here is to inform incident & in case of any unpleasant situation in future this communication can be referred.