Hyundai Motor India Complaints & Reviews

I palash saha roy booked a verna 1.6 sx on 26th nov 2016. The total payment has been done on 28th dec 2016. Car was booked from saini hyundai, new alipore kolkata showroom.
Now that are harasing me to deliver the car. The dealing person is mr. Kumarjit dasgupta and also dipika chettri the cyst. Care manager. More than one month that are giving new excuse everyday. I am completely disappointed with this dealing. Most worst service of saini hyundai.
If it is a dealing proc. With the customer then i never purchase hyundai car.

I am completely desatisfied with this service.

I hope that you take immediate action against my complain. Otherwise i never prefer me and also my friends to purchase hyundai car.
And also i provide this thing into social site in detail.

Palash saha roy
[protected]

I have purchased Creta from kamal Hyundhai on 12.1.17 Chassi no MaLc281umgm198895 From kamal as per commitment from Mr sagar in sales have commited within 5days you will recive registration papers I am continus follow up but Still they have not paid Rto taxes for registration .I have continuous follow but no reply I have mail also ncrsales.Pls look

Dear Sir/Madam

Myself Manoj Balkrishna Bhise, Purchase the new car Grand I10 Sportz modekl (VIN No. MALA851CLGM503438) Vehicle No. MH 14 GA 0429 from Kundan Hyundai Chinchwad, Pune On dated 13/02/2017.But within seven days starded the Major problem of car not started from dated 19.02.2017 after that your road side service was attending the issue and started the car 3 times in three days .after that Issue communcate to Kundan Hyundai service center on dated 21.02.2017 But from that day till date 3 to 4 times same issue reported .In between 3 days my car at service center.still my problem was not resolved.Still my car is is in Kundan Hyundai service center from saturday 25.02.2017.

So I am very unsatisfied & unhappy with your service & facility, and harshaly I decided that I will not take back this car & I want my all Money return Back.

Thanks & regards,
Manoj Bhise
Mob-[protected]

I have booked a Grand i 10 Magna car on 23rd Dec 2016 and the sales manager Mr. kumarjit Das Gupta ( from Saini hyundai, kolkata) has promised that he will deliver the car by 10 days . Then after he started telling lie to me and every time he found some bogus reason for not delivering the car. It that way it took 2 month and on 27th Feb 2017 he and his manager Dipika Chhetri told me after a long follow up that they will not be able to deliver the car due to the shortage of the car what they promised.

Dear Sir/Mam,

I, Mr. Malay Kumar Dutta has booked an Eon Sportz, colour Red Passion on 26.10.2016 by paying a cheque of Rs. 25, 000/- from your Mukesh Hyundai showroom the address of which is MUKESH HYUNDAI, Prop FROSTEES EXPORT (INDIA) PVT LTD, SALES OUTLET: SOURAV PLACE, LAKE TOWN ON (KALYANI EXPRESS WAY), Near St. Joseph School, Kanchrapara.The Sales person assigned for the job is Mr. Kuntal Singha Roy.

Due to some personal reasons i postponed my plan of purchasing the car to Feb 2017. I started my dealing once again in Feb wherein i agreed to the exchange of my previous Hyundai Santro at a price of Rs. 15, 000/-. The very next payment was made on 08.02.2017 of Rs. 60, 000/- . My finance was done by Mahindra Finance which got disbursed on 14.02.2017. Now comes the most interesting part, where in your sales person Mr. Kuntal Singha Roy has been promising us to deliver the car since the past three weeks. He promised to deliver the car with temporary registration on 19th Feb, then he postponed it by showing us delay in registration. The next date committed by him for delivery was 23rd Feb and then it was on 26th Feb 2017. So after several failures we wanted to know the reason behind not getting the car. What he told us was very astonishing and i couldn't even think of someone from hyundai speaking so silly. According to your sales person Kuntal Singha Roy the temporary registration may take 6 days, 10 days, 15 days or more. Me being from the same industry this annoyed me a lot. Frankly speaking the experience overall has been very annoying for me and my family. Moreover your Sales executive has been very ill behaved. He doesn't even know how to behave with clients and he has lack of knowledge about his own products. With my own source i just got to know the registration papers are not even submitted in the motor vehicles and the registration payment is still due with the Motor Vehicles. The dealership and the Sales person doesn't even know how to deal with a customer. Sorry to say with all these hassles i am ready to go legal against the dealer and the Sales guy. I'm just 4 days away from my first EMI getting deducted by i am still unaware when ill get my car.

I would request you to take necessary actions against such unprofessionalism and vandalisim going on at Mukesh Hyundai, Kanchrapara dealership. Your early action is expected.

Regards

Malay Kumar Dutta.
Contact: [protected]

Hi All

I had bought a car in August. ( with company fitted CNG DL 2C AV 6092 NAME OF RAKESH MISHRA )and my car was broken in October i went for repair in Hyundai service centre but they said SORRY SIR WE CANT DO ANY THING Because CNG IS NOT MENTION ON RC . then i spoke with my sales adviser Mr Jitender . he said sir come and give me rc for update . around 20/10/2016, the matter and then gave him all document ., I had the car at the body shop yet answer Mr ANIL now till date no response from service center side even still i haven’t received my rc .

Sir, my self TRIPTA DEVI from amritsar . i have buying a hyundai i20 elite on 21/12/2016 of instalment from novelty hyundai court road, amritsar . the issue is about tyre blast of my vehicle on 23/12/2016 . we concern with (KSHITIZ, MOB. [protected]) sales man of hyundai agency he said that tyre will be not replaced and i m not satisfied with this reason and said that to make counsul Workshop manager Deepak kumar mob.[protected] and he also not give the gud response and said to consul with branch manager Rajan lakhan pal mob. [protected] hyundai agency and then also same thing is happen he said to consul with general manager General Manager mob. [protected] of hyundai agency and he also not clerified the reason and I am very upset for this problem . soo kindly help me . I will be very thankful to you
your faithfully
Tripta Devi
[protected]

I am reputeted coustemer of hyundai and i bought a hyundai eon from akc hyundai bereilly and i submitted tha initial payment of 5000 rupees in yr costmer exucative but i change my mind that. Time after some time i bought car with finence... But my amount of 5000 didn't mention in my total amount of car they told me that we will refund you 5000 and now tha akc hyundai not giving me any reason where is my money plz solve out my problem otherwise i will complent in counjumar court.

I had purchased a Xcent S(O) car in exchange of my Santro car from DPM Hyundai, DDPM Tower, Haridwar Road, Dehradun on 29/03/2015.

I had paid Rs 445000/- by cheques of Rs.45000/- and Rs.400000/-to the dealer. My Santro car was exchanged for Rs. 140000/- as per delivery receipt no.144 dated 29/03/2015.Thus I have paid Rs.585000/- in all.

I have been issued an invoice of Rs.565000/- no. H[protected] by the dealer. Therefore, a difference of Rs.20000/- arises for which I had asked the dealer time and again but reply is still in pipeline.

The registration no. of my car is UK 07 BJ 5894.

Sir i have got done service of my grand i10 car from kohli hyundai, sanour district Patiala(Punjab) after 10000 km on 24.09.2016.
Now I have driven my car to 15000 km only and black smoke is coming out from my car, which is not good.
Now i have complaint about this but no action was taken.
Now you are requested to look into the matter to avoid the legal action agai.nst your company

Dear team hyundai, i have booked i 20 asto(o) 1.2 petrol (stardust colour) at libra hyundai, Narayana, New delhi on 12 th feb 2017 with booking amount of 5000.the sales persons dealing with me is Ms Roopam Sharma and so called her manager mr Kapil Sharma.These guys had assured me to deliver vehicle once they recieve Delivery order from axis bank (from where i am getting my loan), but even after the dealer has received D.O. from axis bank on 25.02.2017 and i am ready to pay difference amount they r denying to deliver vehicle till disbursment of bank amount.when i reminded them about their promises they started misbehaving with me and acted very rudely.2nd issue they have raised is if my vehicle delivery is delayed after february they will charge extra amount for delivery in march.
my self Dr.Rizwan Ahmad Sheikh working as Eye Surgeon and my duties are so hectic to get free time to deal with these marketting ppl. i am new to hyundai..sales person is not at all cooperating with me instead they have started misbehaving..kindly Do needful else i ll be helpless to move on for another vehicle.

Dealer- Libra Hyundai, Narayana, New Delhi
Sales executive- Ms Roopam Sharma and Mr Kapil Sharma
Customer- Rizwan Ahmad Sheikh

Hello Team, I am writing this in regard to the problem I am facing in my Hyundai 2010 I10 Era Model. Somehow, the steering of the vehicle has become very hard for some unknown reasons. Could you please let me know the reasons for the same. When I checked out with the company, they had told me some issue with EPS which could cost about 22000, which is a gigantic cost. Since the nature of the problem is common and huge costs are involved, I would request the Company to respond to my query asap.

I had got my car repaired for new bumper and left side metal cover on wheel
Before 1 month. Due to poor workman ship buttons of fender and plastic
Cover below the front bumper removed. And fender and plastic cover damaged by touching the front left wheel. Phot to get an idea is attached. I wanted to do in the warranty. But the sharmahyuandai, ashram road, ahmedabad charged 580 rs. And used the same old plastic cover, please go through the details at service centre and satisfy my complain.

Dear Sir,
Car No RJ 27 CE 7423

I Got Loss by accident on 25.03.2016. and Car was in service at sandeep Hyundai Bhilwara Rajasthan. I were purchases this Car i10 grand RJ 27 CE 7423 From Chandra Hundai Udaipur.

Sandeep Hyundai delivered me the Car on 25.07.2016. But Because of negligence in service of CAR they did not Change the catalytic Converter.

This Task was become in my knowledge by Chandra Hyundai in regular service on 20.02.2017. at this time the car is at Chandra Hyundai Udaipur.

From: Vinod Jain

Near Nagda JainTample

Chungi Naka, Salumber Dist Udaipur (Rajasthan) Pin 313027

Mob [protected]

Dear sir, i booked creta atumatic on 26/06/2016 and paid 25000 rupees . But my loan was not sanctioned so i did not get my car. I told your dealer mukesh hyundal kolkata vip road show rrom to refund my advance money but till date they did not refund my booking moneyeven the person subojit didnot bother to talk to me . I request you to please look into the matted and try to refund my 25000 as early as possible.
Sunil singh
[protected]

Poonam Agarwal
Registration No: UP21AD-4400
Car Model: i10 Magna

Complain: from reset passed or more than one year the services vasu Arjun Moradabad getting bed to worst
I sent my car on 18/Feb/2017 to vasu arjun and spoken to Madam Vinita and informed her about the problems in the car of denting & paintting she assured me to call me back on 19/Feb/2017 she never called back and came to my knowledge she is out of town
Then i spok to Mr, Praveen & again Informed him the problems in the car & also Email & Whtsapp the same
He proomised me to deliver the car before 01Pm on 23/Feb/2017 & I never recieved the car by 2Pm then I called him & he never Picked up the phone then i called reception & i was told is out of town today then i called Body Shop Mr, Hemant & he told me that Mr, Praveen has not told me about the problems in the car discuss with u,
In the parts also i have very bitter exprience wtih vasu Arjun the name of person Mr, Dheeraj & Manoj
They always say sorry that it will not happen again & give us one more chance & again the same problem remains there
please look in to the metter as it is the tarnishing the Goodwill of h
Hundai

Thanks
Mob: [protected]

I purchased grand i10 from sas hundai, lucknow in oct 2015 in the name of mrs sarita tewari. Cng kit was installed by the sas hundai, amausi,
Kanpur road lucknow before delivering me the vehicle. I was told to run the vehicle for 1000 km on petrol and than start running on cng, to enhence life of engine. Ater 20 days when i started running my vehicle on cng mode i started facing problem. I informed sas hundai dealer, that engine automatically turnsoff when rpm comes to minimum. My vehicle was attended by the dealer mechanics/engeeniers, but could not solve the problem. Many times i complained, vehicle was attended in workshop but result was zero. Than i contacted to your hundai customer care toll free no, after 10 days my vehicle was again attended, problem remained same. Now i am fed up with your vehicle (Aftersales service), incapable untrained mechanics/ engeeniers.
Kindly solve my problem in 15 days, otherwise i have to take shelter of consumer form greivences.
Regards,
Mrs sarita tewari
Mobile-[protected]

SUB: Technical and R&D issue wrt to Verna SX Coolant Assembly -rgds
I would like to register my quality complaint wrt to my Varna SX Car AP31BE 4669. Following are the details regarding the complaint:
1. Vehicle & Client Details:
Myself AV Rajsekhar, owner of Verna SX Diesel car purchased in 2010. My car No is AP31 BE 4669, registered at Visakhapatnam, AP. I work for Visakhapatnam Steel Plant, a public sector company located 30 km from city. The car is self driven vehicle and gets its regular servicing done. The car tyres are in good condition and wheel alignment done at regular intervals.
2. Full Description of the incidence: Coolant assembly failure Report
i. Safety Concern (a serious safety issue with potential to cause serious burns),
ii. Repeat failure (Twice within 6 years, 92000 km) and
iii. High Replacement Cost (causing lot of damage to other car parts, changing coolant, oil, carborator etc)
Details of the incidence: Twice within 3 years
Nov 2013: Recollecting the events:
a. In Oct 2013 general servicing done. (~50, 000 km)
b. In Nov’13, within 15 days, water boiling sounds observed from the car bonnet while driving.
c. Informed to the serving centre, took the car immediately for check up.
d. The serve engineer opened the bonnet and then unlocked the carborator cap to check coolant condition.
e. He suffered slight burns on his right hand due to sudden gust of hot (oil + coolant) which came out from the carborator cap.
f. I was informed that cooling assembly ( a small aluminium mould assembly- of the size of a palm size ) has failed and hence the coolant and the oil got mixed.
g. The coolant assemble was replaced along with cleaning of carborator, oil changing, coolant replacement etc. The cost was over Rs 12000/- ( incl. the oil, coolant, cleaning the complete carborator and other charges).
h. I wanted to raise quality complaint. However, I was forced not to raise any quality complaint issue as it looks like one odd component failure. My issue is why did the component failed within just 3 yrs of purchase, with only 55000 km run?? Why it was not detected during the servicing in Oct’13?, Why the burn incidence, which had the potential to cause serious injury, not reported for a Technical / R&D team visit for improvement in product delivery?
Feb’2017: A repeat problem wrt the coolant assembly unfolded again
a. Took my car for regular maintenance on 11.2.17 (92, 000 km)
b. I was informed of coolant assembly failure. Oil and coolant has mixed again and needs to be replaced. I was given an estimation of Rs 18000/ -, for coolant assembly repair / replacement (incl carborator cleaning etc). With the original general servicing of Rs 5000/-, AC repair of Rs 8000/-, the total cost would be around 30, 000/-.
3. Desired Resolution:
I have been in the manufacturing sector since last 25 yrs, working for RINL, a public sector company and I feel failure of the coolant assembly part twice within 6 years is a design issue and needs the attention of the Top Management of Hyundai/ possible inspection by experts from Technical / R&D Team from HMIE, Chennai.
The responsibility of the Top Management intervention is exacerbating when it is a customer safety issue and the unwarranted erosion on the Brand image of Verna/ Lakshmi Hyundai.
Attention of Management is requested for urgent resolution of the Quality Complaint and to be seen as reacting to genuine concerns / problems of loyal customers before it is too late.

AV Rajsekhar
Email: avr.[protected]@vizagsteel.com

So I had booked i20 Elite from Numbus Hyundai Noida and Payment was made. On the day of the delivery, I found out 4-5 cracks on all the windows because of their bad storage area where some construction was taking place. I immediately canceled my booking and booked another varient of i20 elite for future delivery. The other car got delivered after few days, but unfortunately, had the same cracks in the windshield which i noticed a day later. Upon complaining about the issue to the Hyundai Service, I was told they will change my windshield. But i have been trying to contact them ever since but they are not responding.
I am a Hyundai customer since 15 years. I did not expect this from a reputed brand.
I need my windshield to be changed immediately.
- Harish K verma
( [protected]@gmail.com)

Worst Car seller in india

Common issue in Hyundai Elite i20:

1- Engine noise
2- Over heating issue
3- Gear shifting problem, specially in reverse gear
4- AC problem - AC does not work after a long drive (40-50km+)
5- Poor mileage

AC problem:

When i am going for a long drive, after driving 40 -50 kms AC IS not working fan blow is decreasing, if I increase the speed of the fan, only sound is coming air is not coming, if I stop the AC for 5 minutes and on it, it is working good, and after 20 minutes drive the same problem is coming, again I have to stop the AC for 5 minutes, the problem repeats continuously through out my journey,
I reported this issue to my car dealer but it's not get resolved.

Reverse Gear shifting problem:

Most of time back gear got stuck and not allow to shift any where, most of time i used switched off ignition then it allow me to use it.