Hyundai Motor India Complaints & Reviews

Hi, I had got my creta sx 2018 model car routine service from Kusalava motor pvt limited, Vijayawada, Andhra Pradesh, recently on 5th August 2021.
Yesterday night (20/08/2021), had engine oil leak indicating malfunction.
In an emergency situation repair got done by local mechanic.
It was found that engine bolt was lost and leading to loss of engine oil, due to malfitting of bolt and not checking properly before car delivery to customer.

It was major and grave mistake on servicing part, it would have led to seizing of engine and spoiling of engine and also causing major accident leading passengers and driver death..

I booked i-20 car by transferring 10000/- on[protected] in Advaith hyundai JLB Road Mysuru. After 15 days I cancelled my booking because of delay in delivery. Now today it's almost 5 months after my cancellation of booking ..I have not got any refund yet..After speaking almost daily with sales guys and manager they just give me every weekend date and say you will get refund on so and so date but till now I didn't get my refund.. really very bad experience from Advaith hyundai JLB Road - mysuru. Being a owner of hyundai car I really feel bad to say that hyundai care for customers is disgusting what I felt..Now lastly once again I am requesting to refund my amount else I have to further file case in consumer court..

This is K K Satyam one of your customer having I20 active model 2017. I have been dealing due to various issues in your service center. This time before 1 month I have given my vehicle in your service centre because rodent has cut some wires in my vehicle. They took 4 days for that small issue to rectify earlier this year in the month of January my vehicle was there in showroom for almost 50 days is this service provided from your end.
Now the issue is when one month back I sent my vehicle for repair they repaired it but made a big blunder which will effect me badly and will make me sure never to purchase any vehicle from your organization and suggest this to my family members. During there repair work they have taken Fuse out of my vehicle the fuse was of Fan which is near coolant due to which my vehicle became overheat and for which I called showroom but as showroom was closed I have taken it to nearest mechanic shop he told me there is no fuse and as he inserted fuse fan started running and vehicle was alright. But lately I came to know that this issue has damaged some part called head in my engine and it's destroyed for which this showroom people are saying take vehicle to raipur for repair. Why should I bear this all pain because of mistake of your people I need my vehicle to be repaired here only and that also very quickly. This people are not at all supportive. Please help me with this as I am a respected customer also was planning for more purchases from your organization. my mobile no is [protected]

I had given my car for service in Advaith motors Vasanth Nagar, Bangalore on 14th Aug 2021 .
When I opened bonnet it was so dirty as if nothing was checked. Now I really doubt if any service was carried out. I even doubt the part replacement .
I gave it for service as I have to drive long distance on 23rd Aug, now i am not confident as i am not sure if my breaks etc are really checked, filters are changed .
I could have given it to a local mechanic, instead i choose Hyundai though its costly as i believe and trust the service performed.
This is not the first time these kind of thing is happening, so its not one of case.
Very very bad customer experience and satisfaction. Felling like knocking consumer court door.

Vehicle no : KA04 MH 7491
Name: Prasad Devadiga
Mobile for call and WhatsApp : [protected]

MY NAME IS AMIT BHATNAGAR. It is inform you that, i bought hyundai i20 sportz from bahraich showroom. My car no is UP78GA1851. Due to some reason, I don't know why but my lcd panel is not working and as well as screen is blank. That's why I contact showroom for replacement in March 2021. But still they didn't give me satisfactory response. And further they extending the date of replacement. I didn't this type of service from Hyundai. Please solve my issue as soon as possible.

I am Dr Surekha Daptare from malegaon. My car no is MH41 BE2532, I purchased i 20 astha (o) in may 2021. 18 july my had small accident n i submitted my car to malegan Kankariya showroom on 20 july21 . After submission they told me u will get ur car in minimum days(15-20days). They called me on 2 August about service and told me we will give u ur car on 7 August 21 but till date they didn't handover my car to me. Every time they delayed for handover. Not following commitment, cheating with customer also giving very bad and worst service. Also telling to customer to tell all positive feedback to customer care when will call come for feed back. They are not giving test drive to customer. In severe pandamic situation they called me for delivery at showroom not asked to home delivery. When i asked them home delivery they denied it. I m very harassed due to their service. My car is in at showroom from last one month. They didn't taking care of customer. I completely disturbed die to their service. Wo plz take serious action against Kankariya showroom malegaon otherwise i will go through consumer forum agains company

Sir i have I20 bearing no JK09B 2786 but from last two years I am facing problem of engine light I visited near about twnety time o[censored]r showroom for it's retification at Kupwara they were not able to clear my long pending problem due to which I am faving mush difficult and my vehicle is having low consumption. In thisnregatd i visted today them but they were able to clear my problem. Regards farooq Ahmad [protected]

Hello Sir/Madam,
I have recently faced a issue at one of the Hyudai service cerntres name the Republic Pvt. Ltd, Kokar, Ranch, Jharkhand
My car - a hyundai creta - JH-01-DU-6394 was submitted for accidental repair on 26.07.2021 with an assurance to be handed over within 12 days. However delivery was delayed and it was finally handed over on 19.08.2021.
Issues I am facing currently :
1. Certain visible parts of the car are missing
2. there are scratches on the seat which weren't at the time of submission,
3. the car was in an unclean state when it was handed over.
I am deeply shocked with the unprofessionalism shown by the service centre. As a loyal customer of Hyundai, I expect Hyundai to resolve my issue as soon as possible and enhance my trust and confidence in you.

Thanks
Dr. Subhash Singh
Contact No. [protected]

Hello sir/ mam,
Recently one of my friend bought car from hyundai dealership.
Creta SX EXICUTIVE.
In which dealer offered car accessories worth ₹78000/- which is compulsory for a customer if they are buying this model.
We paid for that as well. But, after that what we found is all of the accessories expect mudflap and floor mats, everything was after market and cheap quality as well. There were no any symbol of OEM accessories like MOBIS or else.
So, we just want to make sure that is there hyundai India is forcing customers to buy a such products as a compulsory or its a personal profit making system from a dealership???

I want to file my complaint against khanna hyundai service yamuna nagar135001. I purchased i20 sport in october 2020.Couple of days ago i gave my car for 1st service.but when i recieved my car there was water in my front left light and breaks were not working properly. When i took my car there to resolve its issues. They denied and said this is so and we cant help you in this matter.
Plz look into this matter. And resolve this matter asap.
Thanku
Navneet Baagla
From.yamuna nagar.

Asma Hyundai (Purnia Bihar)
Mene Venue s+ book kiya tha
17/02/2021
Ko mene ₹15000 advance bhi karaya bank se finance nhi hone k karan nhi le pae mene booking cancel kra diya lekin abtak showroom wale amount refund nhi kia
Showroom jate hai to showroom wale bolte hai kal bhej denge lekin abhi tak nhi bheja
Showroom ja ja k thak gae
Bas ek aap hi sahara hai

Creta MH 14 FS5248 purchased in November 2016
Since February 2020 dicy door paint removing automatically
It’s manufacturing defeat
Please suggest what to do?

Dear Sir/Madam,

Hope you are doing well during the pandemic situation.

My self Arun Paul Chowdhury leaving at Kolkata and I am using world class Hyundai Cars since 2011 and I am happy to use Hyundai product again and again, please note my CUSTOMER ID -C[protected] for your reference.

I would like to highlight my concern regarding the booking of new Creta SX(Lava Orange) on May 2021, since then I am waiting for the update. After spending 3months they are offering me Creta SX Executive instead of Creta SX. I do understand there is differences in specs and which is bothering me.

They could have inform me prior to the booking, which can help me to check the alternative options. It causes delay for me and for my business as well.

I would request you to help me to get it resolve.

Regards
Arun Pal chowdhury.
[protected]

Given my car HR26BV4842 FOR SERVICE IN SUPRON HUNDAI ON 17TH AUG, BUT THEY ARE NOT INFORMING ME ANYTHING OR THEy ARE NOT RESPONDING.THEY ARE SO IRRESPONSIBLE AND ONLY BUSY TO EAR MONEY WITHOUT ANY PROPER SERVICE.

VAH NO HR26BV4842

SERVICE CENTER

SUPRON HUNDAI, Plot no 106, near Hero Honda chowk, Pace City II, Sector 37, Gurugram, Haryana 122001

I have booked huyandi creta 's' diesel manual model at marudhara automobile, chirawa, jhunjhunu, rajasthan-333026 on[protected], they assured me delivery of car within max. 4 months, since then i am in regular touch of marudhara chirawa, they committed again and again for further date for last 2 months, finally the committed to deliver the car before 27august as i requested them to take delivery on 27-august, they committed to do it anyhow, now again the same story, no satisfactory answer and making fake excuses, it disturbed me menally totaly, please do needful and deliver the car on 27august.

I have purchased the New Creta 2021 with the following details.

Owner Name - ASAD KHAN
CAR MODEL - CRETA 1.5 SX (D)
DEALER NAME - ORION MOTOR PVT LTD.
DATE OF DELIVERY - 29/01/2021
Chassis no. - MALPC813LMM123471
Car registration number - HR20 AS 0683

I had purchased the SX variant by going beyond my budget only to avail the bluelink service. At the time of purchase the dealer points out the benefits of bluelink like tracing the car anywhere and any time and you will get the notification in case of any burglary or unauthorised entry in your car. I fully enjoyed the vehicle and was satisfied with the performance.
On the Sunday of 01 Aug 2021 I was in delhi with my family. I had parked my car and successfully locked the car ( recorded in Blue Link also). But my car was stolen and no single notification/alarm was received from bluelink. I am very surprised and shocked. I had complained to the bluelink team with required information and documents but the team is not supporting and responding to me and no single response was received from their side.
My family and I are very disappointed with Hyundai and its technology. I think I had wasted my hard earned money on the so called technology of Hyundai.
What kind of support should I expect from Hyundai and Blue link customer service?
Your kind intervention is required.

Sir, I write this petition to you with the greatest pain and reluctance, but I beg your indulgence to give this a patient and careful reading. I am trespassing at length on your time; but to whom else could I turn with equal hope of help in my need.

I am K.Prabhakaran (owner of the car vide registration number TN 09 CW 9663 of Hyundai make and i10 NIOS model). I am Orthopedically Handicapped and working as a Scientist at the National Institute of Ocean Technology, Chennai. I was on my way to consult a doctor at Annai Arul Hospital, old perungalathur, for my back pain on 26th June 2021. Mr. Nagarajan(my friend), drove the car, and I was sitting on the left side of the rear seat.

My car met with an accident on the same day while we were waiting at Perungalathur Signal. My car was hit by a TATA ACE vehicle, which came very fast, tried crossing my car on the left side. The chain with linchpin hook used to secure the cargo bed's tailgate in Tata Ace was hanging. Due to high speed and proximity, the tailgate linchpin hook clung in between my car's front left mudguard and tyre, resulting in damage to the car's body, bumper and puncturing the tyre. The Tata Ace vehicle sped away from the scene without stopping. Unfortunately, we couldn't note the number of the Tata Ace vehicle. We couldn't inspect the car by getting down immediately as the green signal was through, and all vehicles started moving ahead.A Traffic Police officer from the nearby booth came to help. We then changed the punctured tyre with a stepneytyre. Then we moved the car to the left side of the road. We waited till the Hyundai roadside service recovery van reached the spot and took my car to Hyundai Body Shop, Alandhur Branch.

The vehicle was insured under HDFC Ergo Insurance, and I initiated the insurance process through Mr. Abdul working for Hyundai Insurance Team, Alandhur. Mr. Abdul asked me submit documents to Mr. Lakshman his team member. While submitting the insurance form the driver name and details was not filled as there was an ambiguity and an assumption that the name of the owner (physically challenged) only should be provided for an adapted vehicle. I observed that Mr. Lakshmananwas not fully aware of the procedure to process the insurance claim of an adapted vehicle. I insisted Mr. Lakshman to check the complete procedure and contact me for inputs if any and process the insurance claim accordingly.

I trusted Mr. Lakshman that he will verify and then fill the form complete in all respects and forward it. Still, all my sincere attempts failed when I heard from Mr. Abdul on Monday (28-June-2021) that the documents were forwarded and submitted to HDFC Ergo team. I was shocked to know that without filling in the driver details and license information the form was submitted. However, I was told that Mr. Rajes Kannan is the surveyor allotted for my case. After verifying the procedure for adaptive vehicles, Mr. Rajesh Kannan will contact me for clarification, if any.

I also called Mr.Rajesh Kannan, the surveyor from HDFC Ergo Insurance, and asked him to check for the procedure for adapted vehicles and proceed further. Mr. Rajesh Kannan replied that he would update after uploading the file for processing. I was waiting for Mr. Rajesh Kannan to contact me, but to my shock, I got information on 30-June-2021 (Wednesday) that the claim file is rejected due to non availability of driver details and license information. When I checked up with Mr. Rajesh Kannan on the reason for the rejection of the claim, I was informed that an physically challenged person should only drive an adapted vehicle. Since my friend has drove and due to non-availability of license details, the claim has been rejected.

I checked with Physically Challenged Society in parallel and came to know that Physically Challenged person is not allowed to drive normal vehicle, but an adapted vehicle can be driven by physically challenged person and a normal person as well. I called back Mr. Rajesh Kannan on 01-July-2021 (Thursday) afternoon and informed the prevailing rule for adapted vehicles. Mr. Rajes Kannan accepted after detailed deliberation asked me to get CSR from Traffic Police to re-process the file subject to approval by competent authority.

Following that, despite my challenge, I went to Perungalathur police station on 02-July-2021 to get CSR and, if possible, to get the video footage from the signal. At Perungalathur, I was directed to go to Chitlapakkam S12 Police Station as the accident spot falls under their jurisdiction. I visited S12 Police Station on the same day and explained everything to the Inspector & Sub-Inspector right from the beginning, and I was asked to come again on Saturday (03-July-2021) with Mr.K.Nagarajan who actually drove the vehicle to give the petition in his name to get the CSR.

Then Myself and Mr.K.Nagarajan again went to S12 Chitlapakkam police station and gave a written petition to get the CSR. We were asked to come on 05-July-2021 (Monday) to get the CSR. As instructed by the Police Official, we again went to S12 Police Station on 05-July-2021(Monday) and waited from morning 10 am till evening. Around 5:00 pm I was told that the video footage has to be verified between Tambaram and Perungalathur signals to give the CSR and we were asked to come after 3 days as the investigation may take some time.

We were asked to come S12 Police Station on Thursday (08-July-2021) afternoon. The officials informed that the verification process is completed and the CSR will be given on 09-July-2021 (Friday) as it needs to be signed by Sub-Inspector Mr. Ganapathy, who is the investigation officer for this case.

Asides my difficulties as a physically challenged person, I along with Mr. K. Nagarajan again visited the S12 Police Station on 09-July-2021 (Friday) morning around 10:00 am and I was informed that the Sub-Inspector went on an urgent duty to the commissioner office and will be coming only on Sunday (11-July-2021) and we were asked to come and collect the CSR on 11th July 2021.

Again, we visited Chitlapakkam S12 Police Station on Sunday (11-July-2021) and we were informed that their System Operator is not available to take the CSR print from System and the police officer in the station asked us to come again on 12-July-2021 (Monday) to get the CSR.

We again visited the S12 Police station on 12th July 2021. While collecting the CSR, I observed a misinterpretation that I was driving my friend's car in the CSR. When checked with the police official, they took back the CSR and made the necessary correction by overwriting it, and the sub-inspector has countersigned the correction made. When we checked it with the Sub-Inspector, Mr. Ganapathy, he mentioned that it's just a typographical error and has been corrected. We requested to give a newly printed CSR without any overwriting but Mr. Ganapathywas not willing to give as the seal and all other procedure are over. Finally, he told us that if insurance is objecting or questioning the overwriting, they may be directed to contact the S12 police station for clarification. Then the same CSR was submitted to Hyundai Body shop as received from Police Station on 12-July-2021 (Monday) to forward to it HDFC Ergo Insurance Team.

After this, the file was re-processed by HDFC Ergo Insurance Team. Again, the file got rejected, stating that the scenario has changed and the file was subsequently moved to the investigation team on 17-July-2021 (Saturday) to investigate the actual scenario. Mr. Sundararajan from HDFC Ergo conducted a detailed investigation on 21-July-2021 (Wednesday).

I received a oral communication from Mr. Vignesh, HDFC Ergo insurance claim team that my insurance claim is rejected due to mis-representation and stating no other valid reasons.

I thought I am physically challenged, but the entire system is handicapped. I have visited the police station to get a CSR for 7 times. There is no mercy even after seeing my trouble in commuting.

Having, I believe, informed you, Sir, of the chief points which I felt encouraged to submit for your kind consideration, I hope you will consider this request and do the needful.

Mene hundai grand i10 2019 model li thi uska reg date 10/02/2020 hai lakin meri gadi ki nuber plate avi tak mjhe ni mili mene bhut baar dealer se bhi baat ki lakin koi solution ni mila baat ko talte rhte h har bar ek nya nuber dete h ki inse baat kro vo bhi krke dekha lakin koi bhi solution ni mila kya meri no plate mil payegi plese solution de

Respected Sir,

My name is Karan Jiwnani. I’m from Ahmedabad, Gujarat, India. I’m a loyal customer to Hyundai since many years. My first car was Santro. I also bought i10, i20sports, i20 Asta and i10 grand. Currently I’m owning i10 Grand and i20 Asta new model.

I had visited your Planet Hyundai dealer Khokhra Branch Ahmedabad to check out Hyundai Alcazar. Then executives from the same dealership, by name Swati Madam and Anwar Bhai visited to my factory and convinced me to buy Alcazar. Hence, I booked the Alcazar on dt 16/06/2021 and gave Rs 9, 50, 000/- as advance. I’m buying the car on down payment and my balance payment of Rs 11, 00, 000/- is ready. I wanted to gift the car to my 66 years old mother on my birthday that is on 04/Aug/2021. Therefore I confirmed the executives for the delevery on 04/Aug/2021. They talked to their bosses and Hyundai Company and confirmed me for the delevery. Only after that I paid them the advance.

But unfortunately even after continues fall ups I didn’t get any proper reply from your dealership regarding the delevery. On 3/Aug/2021 the executive Swati madam told me that due to some issue at Hyundai Factory we can not delevery the car on the promised date. After a long conversation she requested me to wait some days more and she confirmed that I’ll get the delevery before Rakshabandhan festival that is on 22/Aug/2021. Because of her persuasion I got convinced and asked her to deliver the car at least on 22/Aug/2021 and she confirmed once again. Soon after On 14/Aug/2021 I asked her the chasis number of my car so that I could pay my balance payment. But on call she said that the planet Hyundai won’t be able to deliver the car on 22/Aug/2021 and moreover she cannot even confirm me if planet Hyundai can even deliver the car ever. They say Hyundai Company is not manufacturing new Alcazar now.

I wonder the car has launched just fees days before. HOW can you stop manufacturing of a freshly and newly launched car. If Hyundai don’t have the capability to manufacture car then you should not launch and book cars for cars.

I’m a proud owner of Hyundai Car and I wanted to stay loyal to the company. Now I humbly request you to either give us back our advance amount or deliver my Alcazar within this month of August as promised. I hope you would respond to this and refund our advance or deliver the car as soon as possible. I hope for your prompt reply and needed action.

Thanks and Regards,
Karan Jiwnani,
Loyal Hyundai Customer.

Please provide a good infotainment system (with 3 years warranty) with creta sx exicutive trim.