Hyundai Motor India Complaints & Reviews

I had booked Hyundai Santro 1.1AMT Sportz in dated 10/01/2021 at your dealership office Ultimate Automobiles Pvt. Ltd, Industrial Area Phase-2, Panchkula, with commitment to receive the same by dated 10/02/2021.

But till date, even order is not confirmed by you. It is very bad experience i have faced. I had some planning that is why i required this car by 10/02/2021, but you have spoiled all my planning.

I request you please look into the matter and deliver my car at the earliest.

Waiting for your positive response.

Sahil Bajaj
[protected]

It’s been more than three months of booking Creta SX Petrol VTVT P Black. Payment of 8.2 lacs already paid to Dealer M/s RDB Hyundai in November 2020 at Haldia vide Hyundai web ref no. is [protected], subject car was booked on 03.11.2020(refer proforma invoice and payment receipts from dealer).
But yet Hyundai has not booked my car as stated by dealer(refer mail attachments).
Service Request ID is 1-[protected] was generated on 06.01.21 but no action has been taken up by HMIL. No response has be received from Hyundai for confirmation of date of delivery of car. Already 6 written reminders given to which no reply received(refer mail attachments).
I fail to understand why company of such repute would refuse taking orders of their dealers for car of such demand with such lackadaisical approach.
Earliest intervention and confirmation is solicited.
Requested to kindly intervene for early delivery of the car.
Kindly oblige.
Yours sincerely
Abhijit Ghatak Choudhuri
Haldia Refinery
M/s Indian Oil Corporation Ltd.
[protected]

There is a big difference with 2020 Creta E variant to 2021 Creta E variant.

In 2020 Creta E variant front bumpers and back bumpers are in silver color and now in 2021 it is every thing black and it was a shock for me since i had booked the vehicle in DEc 2020.

Also these changes are not communicated to us and i havent seen any document in internet.

Infact the rates are also increased with no information.

Sir,
I had booked new creta SX 1.5 petrol manual white from SAS Hyundai telibagh, lucknow.
This is my first experience with hyundai and disappointingly has been atrocious .
I had booked the above mentioned car on 8 Nov 2020 via a dealer named govind who works in SAS Hyundai. He had promised me to deliver the car before my marriage ie, 08 dec 2020. He utterly failed to do so, and more importantly he refused to pick up calls or reply before my marriage week.
I barely managed to get the managers number Mr Neeraj. He again falsly promised me to deliver the car by last week of Dec.
Till date the car delivery is getting postponed every time a ask for details.
I am an army personnel and doesn't have time on my leave to deal with such cheap marketing tricks to fix the customer . Kindly dnt add on the misery and embarrassment I have already faced in front of my family and wife.
It feels as if I am dealing with some roadside company who dant know there whereabouts and ground.
Pls look into the matter . I am mentally stuck from last 3 months on this car delivery issue. I have more things to deal with unlike a civilian.
Dnt let me change my mind to look for other cars of some better car company who can atleast behave more professionaly.

I have booked venue s plus on dated 31/01/2021 but till now haven't received any further details regarding the booking id or any vehicle allocation, its been more than a week the don't responding till now about the booking id and haven't got any mail related to the booking .
They still not responding to the date of delivery . kindly look into the matter.

Hello... myself Dr yaminee rana from Gujarat want to purchase Hyundai Santro sports amt model in near future (15_20) days...I have inquired regarding this model at panjab hyundai gandhinagar and at almost all Hyundai dealers in Ahmedabad...but no any dealer is ready to give me the test drive for the same model ..They all are telling that model is not available at present for test drive...is it really so ????what should I do to solve this problem... Hyundai motors give this type of poor service??Is it true??

I have booked a new car Hyundai Creta S petrol from CSD from Modern Autocars Pvt. Limited Alwar Rajasthan on 7th Dec 2020. At time of registration I was told that the vehicle will be delivered on 25th Jan 2021.
The dealer forced me to buy Insurance and told me if I don't buy then my booking will I be cancelled. I immediately raise a complaint to Hyundai Customer care. However nothing been done by them in this regard.
I am govt. Officer and working in Arunachal Pradesh. I came home after taking leave from my office for vehicle delivery. When I contacted the dealer they refused to deliver. They are constantly postponing delivery of the vehicle.
I have raised dealer complaint with Hyundai regional office Jaipur but nothing been done.

You are requested to kindly look into the matter and deliver the vehicle ASAP

Shubham Agarwal
[protected]

Why my key is not covered under the insurance so called as warranty as all knows that in COVID-19 era frequent hand sanitiser is mandatory specifically for doctors

2. Is it your own or company specific policy as I may give you an affidavit that the key was not wet in water

3. I don’t disagree that hand sanitizers were used but is it the defect of company that they make such keys that the penetration of fluid / sanitizers may happen please comment is this not companies fault

4. Should this matter be not raised in court of law for refusing to make keys when it is covered in warranty

5. While doing this extended warranty why everything was not explained that you don’t cover these things because of these reasons
Regards
Dr Rahul Mishra
Ex secretary, Vice President IMA Kanpur

Kindly update me the status of my booking for Hyundai Creta SX IVT Black on 25 th nov 2020

Dear Sir/ Madam,
I, the undersigned Mr. Ameya Kamat, write to you with immense unhappiness and frustration regarding the booking done at Trident Hyundai, K.R.Puram for my new car -- Hyundai New Creta.
I had carried out the booking with a token advance of Rs. 10000/- on 29th Nov 2020 and was assured a delivery date commitment by February 2021 end.
On continual follow ups with your sales representative and also re visits a couple of times, i was given to understand that there is a price increase (which i was okay with since was told it is from the company end every year) and further was made to pay advance to the tune of 3 lacs.(1 lac on 27th Jan and 2 lacs on 28th Jan)
Today being 7th February 2021and after paying 3.10 lacs also i am not been made aware or informed when my car would be delivered.
Having visited many car showrooms and zeroing down on a Hyundai car once again as my second dream vehicle (my first too being a Hyundai I 10), it makes me revisit my decision of going ahead with Hyundai brand when I was advised for better service by competitors.
Please let me know on an immediate basis whether i would be made aware of the delivery date or would request to refund my advance money back with the interest dues and i would move ahead with other options.

Regards

Ameya Kamat
[protected]

I Had given my vehicle No: MH-13-EU-8080 for servicing at Eros Motors, Nagpur. Before Delivering the vehicle that demanded to pay the online and I paid Rs 4730/- .When my vehicle was delivered I found that no washing and and interior cleaning was done. immediately I had send the photos to the dealer but he returned my vehicle in same dirty condition. Apart from this the dealer has not given me any work done details not the bill. The dealer's staff is not at all cooperation in resolving my issue and they are not even picking my calls. I feel they should behave in proper manner with their clients.

I have purchased new Hyundai Aura car on 25th Dec 2020. Regno. MH14 JH 4562On 3rd Feb car was not starting while returning from office and RSA was called and they started the vehicle.On 4th morning again car was not starting and it had been towed to Kundan Hyundai Pune service center.Since 2 days they are inspecting the vehicle and don't yet know the root cause. After charging the battery fully also car is not getting started which means it is definitely a manufacturing defect.Since 3 days we are using cab to commute to office and also we have a plan to go out of station and facing a lot of trouble.I demand compensation for this trouble and full attention to this issue to get resolution ASAP.

I have booked Hyundai creta SX diesel at their office and applied for loan but when loan passed and on delivery day they refused to deliver my car saying that they will not get their commission (payout) from this bank and forced us to take loan from another bank which will gave them commission but that bank is charging a high interest rate from us. so for their own personal benefits and commission they are willing to charge customers by forcing them to take loan at high interest rate. when i refused them next they called me and asked me bribe of 20, 000 rs for delivering car. this is a scam going on if you want a car either you take loan from their partnered bank which gave this dealer a commission or else give them a bribe of 20000 rs. please look into this matter there are multiple customers faced same issue and the image of hyundai company is diminishing in eyes of customers.

Hello, i am amith jadhav from belgaum karnataka and i have booked hyundai creta at dealer adhvaith motors pvt. Ltd. Hassan but they employees aren't responding to me.. Hope i will get a call back soon, thank you

Dear Hyundai,
I am an owner of hyundai i20 active sx of registration no UP 37E0909.I brought my car in your sevice centre i.e. Hapur hyundai, Hapur (U.P.).They made me to stand my car in workshop for 4 days from 30 jan 2021 to 3 feb 2021 but could not repair my car .They even was not even able to identify the fault in my car.it was very disappointing to see that company owned workshop could not identify the fault.During these days they opened my car and destroyed its originalty and even then could not identify the fault.I could not attend my office for these 4 days .At the end they asked me to take my car to some other workshop and said they were unable to repair my car.The behaviour of staff was not good towards me .It was not expected from a world famous brand 'Hyundai Motors'.Please look into the matter soon otherwise i have to go consumer forum againt 'Hyundai motors' for zero customer satisfaction and destroying the originality of my car.
Regards,
Amrat Singh Chauhan
[protected]

Car pending from last 2 months bcoz of part, they are saying part not available my car no MH15 FN 1816, still work pending no response form Executive of shirode Hyundai nashik

I would like to raise a serious disregard regarding the Late Delivery than the claimed date of my new Hyundai Creta which i booked from 'Aradhana Automobiles PVT LTD.' Saharanpur, Uttar Pradesh.

I booked my vehicle on 14th Oct 2020 and the expected delivery date was told on 12th November 2020.

Obviously the vehicle wasn't available on the said date. As being in constant touch with the Showroom people they promised me new dates at regular intervals which are in this order-

12th Dec 2020- Second date
22 Jan 2021- Third date

Now they've claimed that I would get my delivery by 20 Feburary 2021.

I request you to please look into this matter and inform the reason for delay. Waiting for your response and the product at the earliest. Please contact me on the details below.

Yours Sincerely
Vanshaj Goyal
Ph No-[protected]
Email- vanshaj.[protected]@gmail.com

Hello, I have Hyundai grand i10 nios car. From last one and half year facing to much issues. I contacted service center and Hyundai, but no response. Recently my steering lock while driving and suddenly screw came out from steering. It is really horror accident with me. Need your help to sortout this issue. Thanks, Aakash

Very surprised and disappointed to see behavior of the sales person, I am Hyundai customer since 2007 I have never ever seen such awkward behavior of any showroom. They are not ready to show any car or interested to interact with me, don't know why? Might be they have don't the target that is why not interested to show any positive behavior. But in my previous experience I have never seen such situation so thought this is my duty to share a feedback to compare who always believe that customer services are very very important. Please see to it and waiting for your positive response. Thanks.
Kind regards,
Ashraf Hassan

I'm driving from Dharmapuri to Palacode. One o[censored]r dealer driver also driving a aura model new vehicle from that area. I'm intimating him overtaking a lorry but he refuse to give way to me me and honking two times then overtaking my vehicle. Then I contacted him in Palacode Railway Station but he refused to give d details of his dealer details and tcr and temporary registration... Kindly take immediate action or I'll complaint abt that with CCTV footage to local police station.
Regards...