Hyundai Motor India — Breakdown due to overheating

Address:

Mumbai

We have a Hyundai i20 car having VIN MALBK511VMM091397 and Reg. No. MH43BY3196. The vehicle was purchased in August 2021 and has barely run for 3100 kms. Whenever, the car is used for more than 2 hours, it gets overheated and breaks down. We had complained this to the service centre of Arsh Hyundai Chembur in September 2022, and they informed us that the issue is resolved. However, yesterday, i.e 20th February 2023, the car broke down once again at Saki Naka & we had to ask the towing service to take it to the nearby Sai Auto Hyundai service station at Powai. We are informed that the fuel pump gets overheated. However, it is not known why the company does not replace the faulty part and why are we made to suffer ?