Hyundai Motor India — cancellation of booking of car and refund not provided

Address:

Gwalior, Madhya Pradesh, 474009

I have made booking of hyundai verna from royal hyundai, gwalior (M. P.) on 30/05/2018. After the booking i tried to contact the salespersons there for queries but to my dismay i found their behaviour inappropriate and ignorant. So i finally decided to cancel the booking but instead of assisting me in the cancellation process they intimidated me purportedly by saying that they will cost me my full booking amount of inr 20, 000 if i withdraw from purchasing the car. Earlier at the time of booking they had told me that only inr 3, 000 will be deducted from the booking amount as booking cancellation charges and rest inr 17, 000 will be refunded if the booking is cancelled and it is also mentioned in the policies on the receipt and the customer docket they provided. They are not even providing me the cancellation forms. Please help me in getting my booking cancelled and the respective amount of refund to be paid at the earliest.
- pramod shrivastava