Dear Sir/Madam,
I purchased an xcent car (reg. no. dl1cz0578) from safdarjung hyundai (in sector 20, plot no 57, dwarka, new delhi-110075) in february 2018 and in exchange i sold my maruti alto car (reg. no. up20n4881) to them. now when i chekced the ministry of road transport & highways website on jan 07, 2025, i found that the ownership of the alto car is still coming in my mother's name even after i had given the signed documents to the dealer in february 2018. all the copies of the documents are available with me. i raised this concern with hyundai cusotmer care team on 7th jan 2025 & they gave me a compaint reference no. [protected]. but till today i.e. march 04, 2025 i did not receive any mail, call or message from them. today i contacted their customer care chat team & they were unable to give me anu update on the complaint & told that they will arrange a call from concerned. i have been wasting my time on follow-ups with no fault of mine. if god forbids any wring thing happens through my previous alto car then hyundai should be held responsible. i need a resolution to this problem. looking ahead for kind intervention.
thanks & regards,
nitin thapan
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