[Resolved]  Hyundai — Venue

I am very disappointed with the car performance. I bought new venue car sx turbo petrol engine on 22 jan 2020.
In the starting all things was well But after few weeks the problem started surrounding me.

1) In the primary stage I felt the 2nd gear of my car was getting struck While decreasing the speed .

2) with the battery also face an issue after the Spam of 15 days battery suddenly goes down and even after running my car for more than 25 to half an hour the battery was not functioning

3) well the same problem occur and the car got stuck in middle of path and Was not taking self at all then I call roadside assistance to just have a brief idea in context to, that why the car is not Starting a mechanic arrived with a service battery and try to start car with service battery. Then also car was not starting at all. Mechanic call the office asked for the towing of the vehicle because it was not working at any condition the vehicle was took to the service centre. where it took near about one and a half hour for the serviceman to solve the issue of my car was not starting . Mechanic found that there is some sensor issue in my clutch which was not properly working and that's why car was not starting

Once they got it repair they handed over the car and asked me to check if all things well or not but I felt the clutch is still facing a problem.

4) Again after half and one month I've saw there was leakage in my car and the water was spelling near the driver's seat at very fast speed which was making all the things goes wet in my car and even the goods which was some important paper in file was totally ruined off because of that water leakage.
The service man Inspect all the matter and told me that the AC pipe got choked up with the dust and that's why the water was Draining inside the car .

5) Then again after spam of 15 days I felt a problem with the car that again the self was not working well I got to the showroom and make the inspection and after that Re told me that again there is a problem with the sensor which is present inside the clutch again they go for service after again spam of 15 to 20 days my car face a new problem that the air condition was not working properly as it should be during the inspection of air condition they found AC filter was shocked and need to get replace then only the AC would make cooling I agreed to it and make the necessary replacement .

6) after 20 days have passed when I felt a new problem that the fuel consumption of my vehicle was very high . During inspection I was being told by the sales manager was not at all the company was flaming the average would be near about 19 to 21 on highway and near about 12 to 14 in the City but I was getting the Average of 6 to 7 Kilometre per litre the mechanic told me that the company gets the average open only after the 3rd service.
as in new car intact and is tight during the early 20000 km and once the engine complete 20000 km then only You will get the average claim by the salesman .

I got again satisfied and went again back to the company after a month for my 3rd service of my car, Even after 3rd service I was totally shocked again during highway my mileage was not more than then 12:00 kmpl. at an ideal speed of 80 to 85.

7) when I went to a destination present in the local of my hometown the Bolt of my driving seat got broke up and now a problem of driving had occur because the seat was weaving in too and fro motion, how so ever I manage and went to the destination and ask for making the seat arrangement as soon as possible so that I could be back to my hometown.

8 ) when I was back to the service centre and told him the same problem they said in next service they will take care of all the matter weather in terms of mileage or the seat arrangement or the gear shift as a try and what so ever problem you are facing but even after this third service in the mid Road the clutch plate clutch wire and kit with cylinder got broken down in the middle of the trip where I have no other option and my whole family was with me and I was standing in the mid of the road in the night and that condition I cannot even call any help for assistant for my help but also ever I call my brother and ask him to drop us home and took the car to the service centre.

8) I was told in the service centre by the company executive that we does not provide warranty or guarantee and the clutch kit could get broke down even after 5000 to metre so this is the not the proper response or answer what I was looking for because in the starting face only I have make him understand that pleasure of spacing a problem with the gear shifting but now they hand over a bill of 15000 Indian rupee for getting my clutch kit repair .

9) The problem with the self was again occurring and the car was not starting, I again went to the service centre and said to the mechanic to look after the matter now they told me that there was carbon in my self and that why this problem is occurring.

10) I left over the vehicle in the showroom for another 2 days and ask them to make it fine but after 2 days they told me now your car is perfectly alright and you can drive it to home and while taking my car to the home again the clutch padal was broke down in the mid of a bridge and a huge traffic jam got occur in which I was being bullied by all the people behind my car on road. I was so I was embarrassed and was feeling guilty for the decision of buying and Hyundai car and today felt the reason of being guilty is having trust on the brand called venue or Hyundai so I would like to bring it to your notice

Please let me know what the company policy is for the customer who is facing trouble like all these mention about and what are the necessary step that I should take to get my name back or how can I get my image to get better which was totally ruined up by the extreme worst performance of Hyundai car . I was thinking of purchasing another car from the Hyundai but now I will say that if anyone ask my opinion in context of purchasing car I would never and ever suggest Hyundai .

I do not want the person asking me my opinion big guilty and ashamed like me for taking decision of purchasing and Hyundai car last but not the list just let me know what the company could do in this matter and how and Company good company set me in this regard . I am not going to pay a single penny to the service shop for this repair and its necessary then I could also take the case to the consumer forum.

I want reply in 48 hours or as soon as possible to the same email id .I am waiting for your response. In the mean time while my car is getting repair In service center please make alternative arrangement for my travel and work.

Thanks and regards