[Resolved] I Kall — Mobile phone k260

Asha 2525

Oct 28, 2021

Address:

Ganna Center Haldwani Llalmani Nniwar

I have bought a phone through Amazon on EMI, and it's been 50days and the phone is not working, the touch is not working even we are not able to restart the phone.
So here I want my money back either an exchange instead of this phone and this is very ridiculous customer service you guys are providing to your customers. and I'm very disappointed with your service kindly take a strict action against my complain immediately..

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Nov 5, 2021

Complaint marked as Resolved

My complaint is not resolved yet .. why you guys are not responding.. please resolve my query as soon as possible.. as it's really not good for your company.. that customers are not satisfied with your service

I Kall customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

I Kall Customer Care's response Dear Sir/Madam

Thanks for contacting us.

We regret for the inconvenience caused to you. Please call us with your invoice details so that we can resolve your query. You can contact us directly at our customer care number at[protected]/50/51/52 or our toll free number at [protected], you can also mail us at [protected]@gmail.com or [protected]@ikall.in.

Regards,
Care Team

Oct 31, 2021

Updated by Asha 2525 Hi please I am not able to reach out to you guys... Kindly call on my given number... [protected].. as it's very urgent

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Comments

Asha 2525

Oct 29, 2021

Kindly take an immediate action as I want phone, , , actually I bought it for my parents and they need it.. you guys are not serious about your business or your brand name.. that's why people not buy made in India products... This is actually the reason.