[Resolved] I Kall — Product is not working

Nidheesh Nandanan

Aug 10, 2021

Address:

AJIRC PVT. LTD. NO: 23-68/2, 1ST FLOOR, AL RAFA TOWER, BEACH ROAD VARKALA TRIVANDRUM – 695141

I purchased I KALL K260 Smartphone on 15th of January against invoice number IN-ZNHV-79254 via Amazon. From the very beginning, it showed very poor performance and mainly the phone didn't support 4G network. It was frequently asking for reboot which I initially did whenever it demanded, but the phone has completely stopped working now. there is a 1year warranty for the set so I want you to take immediate action against my complaint as it is very urgent. Either you provide the warranty or replace the set with a new one. The bottom line is I need a solution ASAP or else I will take the next step to complain your regional Office. Customer Support team can contact me on [protected]/[protected].

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Sep 10, 2021

Complaint marked as Resolved

I Kall customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2021

I Kall Customer Care's response Dear Sir/Madam

Thanks for contacting us.

We regret for the inconvenience caused to you. Please call us with your invoice details so that we can resolve your query. You can contact us directly at our customer care number at[protected]/50/51/52 or our toll free number at [protected], you can also mail us at [protected]@gmail.com or [protected]@ikall.in.

Regards,
Care Team