[Resolved]  Ibibo Group / Goibibo — 3 months no cost emi converted to 6 month emi with 13% interest

Website:

Www.goibibo.com

I booked a flight ticket from Bangalore to Pune through Goibibo using No Cost Emi for 3 months with HDFC credit card. 2 days later I got a message informing that my payment has been converted to 6 months emi with 13% interest rate.
I raised concern for this to which Goibibo support centre firstly tried to blame Hdfc bank for this issue. I got to know that this problem is from Goibibo’s end, so I again raised a complaint to them. This time they raised the issue to their concerned team by opening a ticket. Today I got a mail frol them that your ticket has been marked as resolved.
Without resolving the issue they have closed the ticket and i didnt get any single call from them pertaining to this issue. I have called them again and they have made the ticket as pending again.
They are literally not helping rather wasting my time and trying to fool me.
I request to please look into the matter and help me.
Request ticket no. raised by Goibibo[protected]