Ibibo Group / Goibibo — Amount is debited but ticket not generated

Address:Mourya enclave delhi

Dear sir,
I want to travel from Mumbai to Delhi through spice jet. Fare amount is RS 4005.00. Amount is debited from my kotak saving a/c but my ticket is not generated. It's payment reference no is [protected] dt 02.10.2020 RS 4005.00. pls take necessary action and help me out.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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