Ibibo Group / Goibibo — Amount not refunded for cancelled flight - Nagpur to Pune

I have booked a round trip flight through Goibibo. GoAir cancelled the return flight saying "This change is due to issues beyond our control". GoAir has refunded the amount to the Goibibo. But Goibibo has not refunded the amount neither in wallet nor in my bank account. Total amount needs to refunded after all deduction is Rs.2991. My booking id is GOFLDMT[protected][protected]. It's already been more than a week.

Surprisingly there is no customer care phone number or email address mentioned anywhere on Goibibo Web site or Mobile App.

Surely henceforth will NOT GO WITH GOIBIBO :-(