Ibibo Group / Goibibo Complaints & Reviews

[protected] Forwarded message[protected]
From: Varun Dogra
Date: Sun, 11 Sep 2022 at 23:26
Subject: to refund of my ticket
To:

It is request that, i have booked city land bus from dehradun to delhi on 09 sept. 2022 nd ready for departure.
But the same time around 10 o clock i got mail from bus operater . Your bus has been cancelled due to break down and i did not performed journey and till...

My claim is for bounced booking . i had a marriage function to be attend so we booked 3 rooms from Goibibo from 07/07/2022 to 09/07/2022 hotel name OYO 26989 Hotel Invogue, Karnal for 7 people, but when we reached there, they denied our booking . we have no way to book another hotel near the venue so we booked hotel Gopinath the grand for 7 people 3 rooms that will cost us 18324/-rs.I got call from goibibo representative and he promised me...

We booked 2 rooms both were of different sizes, one was delux and one was small.
The small room was not clean, had spiders and washroom did not have hot water plus the flush was not working.
We adjusted 4 people in one room and they gave another small room where no more than 2 people could be accomodated.
In the delux room also the extra bedding was little broken.
We are in Kashmir. Prepaid number is not working....

Today (11/09/2022) when i am booking in Goibibo app, for bus ticket Amount 1365 rupees deducted from my account but Bus ticket not issued. So i need refund the amount....

Zingbus Services has cancelled my bus ticket on 19/7/2022 then money refunded to my tkt booking portal company i.e goibibo but after 50 days not received yet my refund of Rs. 1985.Plz help to resolve....

Hello,
This mail is regarding the booking ID GOFLDMTAND[protected] which shows that the booking was unsuccessful because we didn't receive the payment. But the amount is already deducted from m and it is more than 4 business days there no update from your side on the same, and neither your support app is working. It asks for the proof as a screenshot to raise the ticket but shows some sort of error while uploading the proof.br...

I booked room at Blue stone and the facilities mentioned in the goibibo app is nothing available at the hotel and the room provided was very small but I paid 3000 for that room.
Goibibo has mentioned facilities like Balcony, In room dining, House Keeping, Laundry etcetc but non of the facilities the hotel is having. I really got fooled by goibibo.

I want goibibo to provide me with the immediate resolution...

Last year I booked tickets from goibibo and kept the tickets on open status. Now I would like to rebook the tickets it’s been more than 2 weeks now. Ever day I have to call customer care number for support but it will same resolution that they will look into and get back to me with 2 hours. I believe it’s a scripted statement which will be used by the cc executive....

I have Booked Hotel Townhouse OAK Chaitanya Executive by Goibibo Booking Id HTLDNARCR2759CYN; PNR No. [protected].

The Hotel is in Pune above Hangout retro Bar, Near Shree Control Chowk.

After the Online Booking, while check-in, the HOTEL denied the Online Booking. They said we do not take online bookings, please talk to Goibibbo only.

As I already paid, I talked to Goibibo and raised the ticket....

I had booked an air ticket for 3 people for 11 May 202 on Dehradun Jaipur segment and return for 12 May 2022. The airline delayed the flight and for the flight to Jaipur I had paid an amount of Rs 11564/-. I got a refund of Rs 10710/- Although less but I didnt complain.
For the Jaipur Dehradun segment I had paid an amount of Rs 23578/-. However I have recieved a refund of ONLY 11431/-. You are requested to kindly ensure the payment...

I canceled my ticket for Mumbai-Jeddah-New York Saudi Airlines flight on August 10, 2022. The flight was scheduled for August 12, 2022. I contacted the airlines and they told me the refund will be initiated by Goibibo. It's been more than 3 weeks, and I'm yet to receive a refund. Every time I check goibibo website it shows me the same message. My goibibo account's linked to [protected] and [protected]@gmail.com. Since I'm outside of...

Hi, i have got Rs.6071 in my gocash wallet as part of cancelling the hotel reservation. It was booked using my bank account. I chose gocash as refund option and the amount got credited into gocash. Now i am unable to use that amount in other bookings . Its not showing any options. Also its not allowing to transfer back to my original bank account. There is no option in customer support to raise this issue. . my money Rs.6071 got stuck now....

Airlines cancelled my flight from Mangalore to Nagpur on 16th Aug 2022. I have given a refund request through the goibibo website and they have initiated a refund of Rs 5166. The total amount paid was Rs 5456.
Till now the refund amount hasn't been received credited to my account. Kindly resolve this issue as soon as possible.

The latest update regarding the refund is attached herewith.
Thanks in advance....

I cancelled my flight from Nagpur to Bangalore on May 26th 2022 and Goibibo site showed a refund initiation of Rs 2258. It's been more than 3 months and still the amount hasn't been refunded. Kindly resolve this issue asap.

The latest update regarding the refund is attached herewith....

On Aug 16th I tried booking a flight from Mangalore to Nagpur through Goibibo website. After the amount was deducted and goibibo site got stuck and the booking was not completed. Till now I haven't got the amount refunded. Kindly refund the amount asap.

Proof of payment is attached along with this complaint....

Onn Aug 16th 2022, I tried booking a flight from Mangalore to Nagpur through Goibibo website. After payment the site got stuck and the amount got deducted, but the booking was not successful. Proof of the payment is attached along with this. Till now the amount has not been refunded. Kindly refund the amount asap....

Hi,

Myself Abhiram, I have booked an round trip from Hyderabad to Delhi through Goibibo website and had to cancel trip with in 24hrs time frame.

I have booked same flight with other provider as got refund of Rs 5136 but Goibibo gave me refund to Rs 734.

Major difference is shown in Airline cancellation charges Goibibo shows Airlines cancellation charges as Rs 9, 587 while other provide show Rs...

I made a booking via UPI of 6226 rupees for booking of a hotel on 29th August 2022 . The amount got deducted as shown by the sms and bank account but no booking was actually done and the money seems to have just vanished. Please assist me...

Kindly refer to my hotel booking ID- HTLDNAQXT46L9BC4 for 2 Nights at Hotel Shiva palace as per following schedule:-

Hotel Shiva Palace
2 Standard rooms with Breakfast & lunch/dinner for 2 nights( 24 August 2022-26 August 2022.

Sir, i checked in the hotel on 24 August 2022 along with Rajender Prasad i.e primary guest(4 persons).
I requested hotel manager for lunch and was surprisingly informed...

I recently booked a flight ticket from Goibibo. The baggage allowance that i received on my ticket showed 20kg. When i was checking in the Indigo Staff informed me that my baggage limit was 30kg and not 20kg. Basically for the same price i ended having a lower baggae allowance just because Goibibo has not properly updated the allowance limits on their website. The ridiculous part is that i reached out to them on Twitter and basically their...