Ibibo Group / Goibibo Complaints & Reviews

Dear sir,

I have booked a ticket from goibibo for 14 july 2020 but when i did the web check in for the same, the boarding pass is showing travel date of 15 july 2020.

Also with reference to the goibibo booking reference id... Travel date is showing 14 july 2020 but when i am clicking the option of print ticket it is showing 15 july 2020.

I have attached both for your reference.

I...

I booked my brothers flight of 14th june on @goibibo which i cancelled due to some reasons and asked @goibibo for the refund in return they stated inr 900 something will be refund if it doesn't then for every 2 hours of delay, they shall credit gocash plus of inr 100.
But yet i haven't received the same and now on webportal they are showcasing travel history as travelled for a cancelled flight. When i asked customer care for the same...

Hi,

I am vishnu priya o g. Two days back i booked an indigo flight (6e463) from bangalore to kochi from goibibo application (19/07/2020 - 8.20 pm flight). Booking date: 09/07/2020. Pnr: ewg9rx.

Now bangalore govt. Announced that 14th july onwards complete lockdown started till 22nd july. Due to this i cancelled my plan. I tried to cancel the ticket, but the cancellation refund is showing 123rs/-. I paid 2783rs/-....

My booking id=amdlxnf6g
My pnr=lxnf6g
Name=ansh narang
Ts already too late please refund my money in my bank account faster...

For pnr qg4usf, neither a full refund is processed nor a credit shell is allotted.
There is no way to reach customer service....

I had booked my flight from pune to udaipur on goibibo for 13th july 2020. My booked flight had a connecting flight via delhi (Pune to delhi on pnr nl6zrg and delhi to udaipur on pnr u4pd7a). Since the two different airlines were involved i had bought a connection guarantee for rs 299 additionally which comes under general insurance.

I received a msg on 7th july that my connecting flight from delhi has been canceled. I had...

Regarding go ibibo account linked with mobile no. 99xxxxxx44
The amount for pnr uv44ae for booking of flight from new delhi to san francisco on 7th feb 2020 for shri suresh chander wig and wife, was made by using icici credit card no. 431xxxxxxx003.
Requested for cancellation on 05.05.2020.
Cancelled and refund of rs xxk is being shown as lying with goibibo in gocash+ account since 09.06.2020 but the same is not refunded...

Hi team,

I booked a ticket from goibibo on[protected] and used upi payment option. After proceeding with payment which didn't go through, it again asked to proceed for payment.
When proceeded again, i got 2 debit transactions but the ticket got booked only once.
When checked with my bank, they notified that the beneficiary (Goibibo) is already credited with both amounts and i need to follow up with ibibo for...

Dear sir / madam,

I am writing to you to raise an issue about: flights

The issue that i have experienced was: i have booked tickets for 8 passengers via different pnr nos - fi8rxm, sgch7s, wd8mkb, tp75qx... It all has got cancelled due to covid -19 outbreak and airlines has issued credit note without deductions however my requirement is not a credit note but full refund... Kindly look into my issue... Indigo...

I had cancelled my flight from mumbai to bagdogra (Scheduled 21/06) because the airline cancelled the bagdogra to mumbai flight (Scheduled 20/06).

The airline informed me that the entire amount would be refunded for both the tickets.

However, i have not received the refund amount of mumbai to bagdogra flight. The airline told me that they have already credited the amount to goibibo. However, the gia app in gobibio...

We had booked a flight ticket for travel on July 1st, from chennai to mangalore. Booking was made on Goibibo site on June 19th and airline was Indigo airlines.However, Indigo sent an sms on June 28th stating the flight is cancelled due to Covid. Upon asking Indigo for refund of amount, they said that refund is processed to Goibibo since the ticket was booked through Goibibo. And they also said that we should followup with Goibibo for obtaining...

I had done the above booking and could not travel from India (Due to Covid 19) due to which, I could not travel further from Sydney to Auckland against PNR VT42JH. This was the flight of New Zealand Air.
As this covid problem started, I had been following up with your team, for cancellation, but could not do so till the last moment. In the meantime just before the travel on 15th March i received whats app from your end (proof attached)...

I am manohar singh. I booked ticket from Jaipur to Indore on 4 july 2020. But I got a call from bus operator on that evening that my bus has been cancelled. I called to operator to refund but operator said that Goibibo would give refund. So look into this matter immediately and start process to give refund....

This is with reference to our Flight Booking PNR No.UFYVKW for 3 passengers from Vienna to Mumbai via Istanbul scheduled ( now cancelled) on 8th April, 2020 by Turkish Airlines.
As you are aware that due to the outbreak of COVID-19, all the international flights have been cancelled. We had made the said flight booking on 26th October, 2019 and paid Rs. 72984/- towards the booking.

We sent an email on 8th April, 2020...

Booked indigo flight tkt scheduled depart on 11 july 2020 pnr dlqytq flight no 6e2486 but company suspended the flight due to covid 19 and also initiated the refund on 26 june 2020. But there is no resposnse from your side regarding status of my refund. Also i mailed many times to [protected]@goibibo.com but no response till date. Kindly look into matter and convey the time required to get my refund....

I am working in Delhi in a media company.during lockdown period I booked a ticket from Delhi to Hyderabad on 19th April 2020..air asia flight 15-726 pnr: j135xp and paid rs 2223/-.for ticket and goibibo commission.
Unfortunately govt extended lockdown period and air asia canceled flights and sent me that information.promised full refund. But till date I haven't received any refund.i tried many times to remind but goibibo message was...

Dear sir,

This is reference to the booking id gofldkmb[protected] on 3rd june 2020,
For which the transaction of rs 11454 happens through my kotak account but ticket was not generated. This booking was made through kotak goibibo app.
I tried to book twice from the same platform on 4th june 2020 but again the transaction of rs.11454 happens and no ticket generated booking id is gofldkmb[protected].
I...

I have not recieved the refund against the abovereferred air tickets which were cancelled due to covid 19.
An early action may kindly be solicited.

Joydeep bhaumik
Sr law officer
Govt of west bengal...

Dear sir/madam,
Request to kindly check my refund status of my train number-16724 ananthpuri exp, from ncj-ms, dated 7april 2020, pnr-[protected], the said train was cancelled due to prevailing covid-19 situation in india, as government of india guidelines all train services are cancelled from 22/02/2020, and refund will automatically get credited to users account, but unfortunately i didn't get my refund amount for this cancelled...

To: [protected]@goibibo.com, [protected]@goibibo.com,
Cc: [protected]@govmu.org, [protected]@govmu.org, pmo.[protected]@govmu.org

Please find refund confirmation for Indigo flight PNR : NIC62Z amount of Rs. 10, 035.00.
Looking for the earliest resolution date, when the amount will be credited back to my bank account. pdf proof document is attached for reference purpose....