Ibibo Group / Goibibo Complaints & Reviews

I have received the credit shell from indigo but i am not able to apply the same on my goibibo account. I am using it for the same contact in whose name i have received the credit shell. I called up indigo to book the ticket but on their payment portal it says to contact ibibio but ibibio doesn't have the option to use credit shell and ibibio people are not getting contacted their mails bounce their chat is a bot doesn't answer their phone...

New comment - [#31185711]

This is to bring into your attention that this is a long pending matter, further you don't need to pay a penny from your pockets rather the airlines had agreed long back for the refund and with your inefficiency you are delaying the same for an inordinate period.

Even after receiving ref mail and every info, it's been 3 months they are in silence.

Regards,
br...

I had booked air india flight from delhi to ranchi on 26-may 2020 through goibibo app.
The flight got cancelled. I submitted all the documents for the refund on the same day from airport itself along with a letter received from air india counter. The air india representative told me that you will get refund within 2-3 days. I am trying to call airindia and goibibo customer care but getting no response. 2-3days back in goibibo app it...

1. I had booked my airasia ticket from hyd to srinagar for 04 jul 2020

2. I got a message (Sms) from airasia informing cancellation of the flight on 29 mar at approx 2000 hr

3. I have been trying to contact airasia and goibibo on phone, email and twitter since last night but to no avail.

4. Iam undergoing a lot of trauma since the cost of new flight booked is 9000/- more than what i had paid earlier.br...

Hi team,

I would like to raise formal complaint against goibibo. I booked 3 international flights with them and due to lockdown i couldn’t take it. I tried to contact goibibo through their new covid form - they never reply to that request, through their ivr which never connects to any executive, through direct email - they reply back “its non responsive email, please raise through covid form”
As per dgca rules...

I have booked 25 air tickets (Tru and fro) in month of february 2020 but our air ticket amount is not refunded in our account by ibibo due to cancelled during lock down period by government of india

Our around 1, 70, 000 rupees in their wallets. We have not future plan to travel

We are very depressed.. Do needful help us

Air tickets
Ahmedabad to pune (Below pnr)
1. Wyfg2m no. Of...

Sir/mam i have booked airline tickets through goibibo but due to covid situation all international flights are cancelled. They now not returning our amount, delta had already refund our payment but goibibo telling they r waiting for response. This is not done in this corona period we need money, my hard earning money which they r not giving us back...

The issue that i have experienced was: i was to fly to greece from 2 may 2020 to 9 may 2020. Because of covid reasons, india did not even allow me to leave the country. Because of this, i demanded that my flight amount be refunded. Goibibo clearly refused this stating that, gulf air, the airline, is not processing any refunds. Even for rescheduling the only option they offered to me was to travel again in 2020. After multiple arguments for...

I booked a indigo airlines international flight from goibibo.com on 19-01-20 for rs. 71000/-. Due to corona pandemic airline cancelled flights and processed full refund on 23rd march 2020. Goibibo refunded only rs 53700/- saying that balance amount not received from airline. It's been 3 months still no refund. Even after contacting them several time they only say that balance amount is not received to them from airlines....

We have booked flight tickets from Bangalore to Nagpur via Pune, date of journey 12 June 2020. PNR of flight: ZCHW5N. Flight was GoAir G8-283. I have also booked cab thru goibibo for my home to bangalore airport.

Total amount i paid for ticket was 16501 rupees. However, flight was cancelled on 11 June 2020 and we have not received any message from goibibo side regarding refund of paid amount. We have tried to reach out to...

I had booked the given flights with the pnr given below prior the lockdown
1. J80y9
2. J804k
3. H85w9
4. J81pl
These flights didn't take off due to the covid-19 pandemic situation going on. These were cancelled directly by the respective airline. So i request you to please refund my total amount immediately.
Regards,
Arvind kumar
[protected]...

Previously, i was booked flight from guwahati to kolkata pnr no. Gdqyyd has been cancelled by me. And another flight from kolkata to gwalior pnr no. Lyg27z cancelled due to covid-19 situation. Both flight booked via goibibo app. I confirm spicejet airline service it alredy sent my mony to goibibo aggency. But why goibibo aggency not sent mony to me. Please send my mony as soon as possible...

Dear sir,

I wish to state I have booked 8 domestic flight tickets from Varanasi to Chennai on 25.3.2020 with indigo airlines in goibibo app at chennai for the return of my parents and relatives for a total cost of Rs.47456/-.The PNR no.and flight nos are detailed below:

PNR No.SCW1XR and KLV68A(connect flights).

Flight no.6E 7971
Flight no.6E 182
Booking date 23-mar-2020
Travelling...

My flight cancellations refund money please .sg8751 my pnr . PCTUVW
Vidya nand Kumar please refund my money...

I made Indigo Airlines International flight booking from goibibo.com Airline cancelled flights and processed refund on 25 March 2020. Goibibo has not processed refund then. Reached out several times they only mention that refund processed and declined by bank. They do not have any ARN number even upon their request I have sent NEFT details but no refund. It's been 3 months still no refund....

I booked two international flight tickets from Goibibo (round trip) for me and my husband on **th February, ****. My date of journey was **rd May, **** and the return flight was on **th May, ****. Due to Covid** lockdown, both the flights were cancelled by respective airlines assuring us of getting a full refund. On contacting the airlines, they confirmed that they had already processed a cash refund of both the flights to the concerned travel...

Dear sir/mam

Transaction booking id - gobusiosacad994ba4

I did not take the trip, the previous day (23.06.2020) bus is cancelled & my ticket booking is transfer to next day (24.06.2020)... Why? Then i did not take the trip (24.06.2020)& i would like to claim a refund my total fare in my account....

I have two booking from goibibo on 14 apr 20 having pnr no f8ktxs and on 04 apr 20 having pnr no d5b98y. I hv talked to airlines customer support regarding the issue of refund and they have initiated the refund on 13 may 20 to goibibo and since then no customer support is picking up the call from goibibo intentionally only there is one voice regarding we have reduced our staffing' due to corona. Please don't play the hard earned money of...

Dear sir,

I wish to state i have booked 8 domestic flight tickets from varanasi to chennai on 25.3.2020 with indigo airlines in goibibo app at chennai for the return of my parents and relatives for a total cost of rs.47456/-. The pnr no. And flight nos are detailed below:

Pnr no. Scwixr and klv68a (Connect flights).

Flight no.6e 7971
Flight no.6e 182
Booking date 23-mar-2020 br...

I was booking international flight from riyadh to gorakhpur on 21st june name as amarjit yadav and email ids are [protected]@gmail.com and [protected]@gmail.com. +91 [protected] and email id [protected]@gmail.com was used for creating account on goibibo. I made transaction of inr 19723.0 through upi to goibibo successfully and upi reference id is[protected]. But goibibo did not confirmed transaction and hence not provided ticket to me. But my account...