Ibibo Group / Goibibo Complaints & Reviews

Dear sir/ma'am,
I need to open my facebook account and for that i need the pass code and due to of discontinuation of ibibo mail, i'm unable to access my pass code. There fore i request you to please take a look on this matter and grant me the access to the ibibo mail for at least once so that i can change my email address.
Thank you and hope it'll be rendered soon....

Myself komil vyas yesterday i booked a bus ticket from your website from delhi to ahmedabad the name of the travel agency is raj kalpana. The arrival time for ahmedabad was 10.16am. The bus delayed the arrival time by 2hrs. The service really worst, even they didn't take stop for dinner at some sofesticated place. The place was really the worst of i had seen. No proper food with hygiene is available.

The staff behaviour wasn't...

Sir i booked train ticket on 04.01.2020 which pnr no [protected], but refund amount didn't received my refund amount 3910 (As per irtc data). Pnr: [protected] transaction id: [protected]
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 3910.0 refunded [protected] 06-jan-2020 rds refund topup refund for cancellation [protected]. But till today on 19.01.2020 not received...

Hi goibibo team

I'm sanjay from india
Currently i'm living in china country,
I'm well known customer to goibibo...
Previously i can use many many times and even share with other people to use your services..
This is apart

I bought ticket from guangzhou to kolkata via yangon connecting flight.. Pnr no hfgzpf on january 18th 2020

Amount is deducted and shows tickets...

I started booking a ticket for train which cost me ₹243 through goibibo.
I credited ₹143 from my bank and ₹100 from my goibibo cash.
All done for payment, just remain to irctc confirmation, which failed to access because i crossed my booking limit now i need to cancel ticket so i cancelled and proceded for refund but i only got my gocash but not my ₹143 which credited from account. They said we had refunded, but i didn't...

I booked a hotel in pondicherry and goibibo is just listing the worst hotel and their service is very worst and i complained regarding the same many times but i didn't get any further response from goibibo and money is fully wasted and i'm a contacting goibibo but not response still now. I want goibibo to resolve my issue asap. Refund my full money

You can contact me at my number [protected]...

I had book a airline ticket from varanasi to banglore on 17th january 2020 around 2 pm for travel on 18th january 2020... Payment for the same was deducted instantly but the ticket was confirmed by 8 in the evening...in such a situtaion i had to postpone my travel...
The ticket was cancelled and only around rs 2500/- to me.
I repaetedly requested to postpone my ticket as i have to travel in the coming week...
Was this...

Sir/madem, iam a travel agent by neptunenext pvt ltd banglore. And booked a ticket from vtz to del on[protected] flight no ai452 by air india flight to 3 passengers name,,, 1. Satya srinivasarao kotikalapudi 2. Padmavathi kotikalapudi 3. Bindu bhargavi kotikalapudi booked by goibigo.com, on[protected] i am call to your call center and say requested two passengers cancelled names padmavathi kotikalapudi 2. Bindhu bhargavi kotikalapudi, she...

Goibibo is a big brand but they don't take their customers seriously as i have booked a flight with gobibo and after that, there was an option of booking cab too, i didn't even take a moment and just booked a cab too because i am working at bangalore and here you could not expect an on-time pickup. On that day goibibo scheduled cab reached my location late and by that, i missed my flight. I then and there called goibibo and told to pay the...

There was a change needed in name of passenger, i tried reaching ibibo support but was unable to reach you via mail and chat too.in chat i got contact details of spice jet. I talked with them and they shared that they have cancelled my ticket with full refund also no cancellation charges from there side because i reached them in 30 minutes from ticket booking time. Since i want full refund from your side too with no cancellation charges because...

Payment has done rs.1940 on 9th jan2020 to goibibo for booking two train tickets, but payment has done but booking is not confirmed yet, please confirm the bookings or else cancel the bookings and refund my money immediately. And everytime in goibibo help desk it saying that within 30 minutes booking will be confirmed, but it was not confirmed yet.in goibibo app trips it is not showing about any details of my booking. Please make these correction...

Dear team,

I travelled on 13 jan 2019 from delhi to kota (Rajasthan) with navrang travels, pnr : ts[protected]fidk/143292/dhlkta36

As per ticket boarding point: karol bagh hanuman ji ki murthi ke pass
Karol bagh
Landmark: karol bagh, time 21:50 hrs.

I was standing in front of boarding point, bus was crossed in front my eyes but not stopped at boarding point, then i called...

Array

Your transaction id is no.[protected] dated 02.01.2020 and i have paid rs.635.08 towards the vodafone bill but they are saying that they have not received. Please transfer the amount to vodafone and oblige. My number is [protected] and i am in the red plan along with my wife g padma whose number is [protected]. Kindly do the needful at the arliest and oblige....

Goibibo confirmed a hotel booking with a confirmation number for seychelles on 15th jan 2020 but when we checked with the hotel today it said the hotel had rejected the booking. Till date goibibo hasn’t communicated this to us and we are supposed to travel with our daughter who is 19 months old and now we have no hotel booked on the respective date and we are left stranded...

This telephone booking agent of goibibo named mr. Paras put in wrong passenger name on the ticket. Pnr no. Is pkd7yd. On complaining on the email, he did not reply by email, but called on phone and put the blame on me. Although he made the first booking of returning flight (Cdg-del / pnr no. Hlfne) with correct details but for the onward journey (Del-cdg), which he booked after booking return journey, he made the booking with incorrect name....

Hi,

I hope there is something called management in this so called company name goibibo. All the customer care numbers are not working and its only ivr based. There is no one, one can talk to.

I had a flight from delhi to guwahati on 12th dec by air asia morning 9 o' clock flight which i cldnt travel due to the protest of caa and cab in guwahati which was in a very terrible situation. There was curfew deployed...

I booked round trip flight journey from bhopal to bombay and bombay to bhopal on journey date 11/01/2020 & 12/01/2020 respectively.
11 jan booking ticket generated but on 12 jan ticket (Pnr h4nl3) journey detail blank, only paid amount given in ticket. Ticket file attached

I query several time in goibibo app gia help centre... But they don't understand my problem because of computorised help system... I call goibibo...

Goibibo have processed the refund for my✈️ flight booking with pnr ok3t8t from ahmedabad to goa departing on tue, 14 jan 22:50. I. E rs. 2568/-

I also understand that they will deduct their handling/ service charges and i am absolutely fine with it.

I had canceled my flight directly with the airline and they have initiated the full refund for the same.

I received this below confirmation msg...

1. Miss heena puthran confirmed
2. Mrs yashoda puthran confirmed
Going | 1h 50m
Departure arrival from to flight no. Dep. Terminal arr. Terminal airline pnr no
12 jan 20
19:55
12 jan 20
21:45 mumbai mangalore sg6249 2-international terminal* spicejet n4p8vb
Would like to cancel this ticket. Goibibo is not showing this ticket on the website
For me to cancel
Mob :[protected]...