Ibibo Group / Goibibo Complaints & Reviews

I booked four-star hotel got a third-class worst hotel with the worst food and amenities.
They showed a superior and best room with valley view but it was not at all as it was offered i raised complaint but till date, i have not got any response
The hotel was very bad and the food was also pathetic
I am taking follow up but no response till date has been provided
Hotel location was very worst it was written it...

I booked bus ticket from bangalore to goa 25th oct. It was scheduled at 7.45 pm from bangalore and scheduled reaching time was 9 am. Please find below issues:

1. We reached goa check post by evening 6 pm
2. Still 50+ km from panjim
3. They give us different bus.
4 once the driver changed the tyre with new tyre he tied only 5 bolt instead of 8...

I had booked hotel in oyo 41323 hotel raj heritage from goibibo site, but when i reached hotel honour of the hotel denied to check in because of online booking. He told me that we are not accepting online booking at the mean time i called customer care which given in invoice but the customer care number was oyo customer care number. I talked with oyo customer care and explain everything and oyo assured that in such cases you have to relocation...

I had goibibo cab on 19.10.2019 from delhi to jaipur in name of my father mr. Ashok bansal. Time of departure of cab was 14:00. I was awaited from cab. Suddenly i got a call from driver and he informed he will arrive at 15:30. I informed to goibibo customer care to arrange another vehicle for that. Because i have to catch flight from jaipur at evening 20:00.
Customer care mr. Saumya told that cab will reach at your destination at...

I had to book my flight for 4th nov and instead of it they booked my flight for 3rd nov. I have a full case proof how i double checked my dates. The cost of flight ticket for the airline at 3rd november was ₹2560 so i opted to book the ticket on 4th november for ₹2300 +₹129 convenience fee. According to my google pay transaction i paid ₹2404 due to additional₹25 discount. So there is no possible way i could have booked a flight...

Yesterday i came from qatar to india for diwali, chennai, i booked a bus from chennai to my native, by goibibo, apple travels, travels send message that bus cancelled due to damaged, but no any update from goibibo and customer service user friendly, i waited and spend for more time to contact goibibo customer service but no user friendlu, and i didnt get a any feedback and update from travels cancellation, my amount also they deducted not...

Hi
I had booked a cab yesterday details mentioned below and the cab driver called and said he can't come as his car broke down!!!
Isn't goibibo suppose to arrange another can for which i've already paid!!! Pls arrange a refund for 684 rupees and i want to complain against the driver
Regards sarika

Ibibo group private limited,
1st floor, office no. 002, no 2 a&b, no.209 hissa no 2, c wing, nyati...

This is for your kind attention that i had made an booking for my wife and my son for the flight 6e141in indigo airlines from cochin to chennai for the date 7th of oct 2019. The booking was made on 17th of sep 2019 and i have also made a payment for the amount 6492/- the amount got debited from my account and was credited into ibibo web private ltd but surprisingly i received a mail in few minutes from indigo airlines saying that we have...

Hi,

I booked the return ticket from indore-singapore and singapore-indore (Cost:- 27732). I took the flight from indore to singapore but due to some reason i wanted to reschedule my return flight to some other day. I called customer care center to change the dates, they were taking so long time on phone and were not giving proper resolution, at last they said you need to pay 240 sgd to reschedule the flight, i was ok with...

In order to travel on 21st october, 2019 from melbourne to chandigarh, i, priya chugh along with my son manas chugh aged 18 yrs, got flights (From melbourne to chandigarh (India) via singapore, hyderabad and new delhi) booked through your site i. E. Goibibo on 30th august, 2019. The booking id was tuaakzk1m.

A. We give below the details of flights, which were booked on 30th august, 2019 :-
Sr no. Booking id pnr no....

I have wrongly booked a hotel in Jaipur and when I talked to the customer care agent regarding cancellation or modifications he told me to give a the revert of either modifications or cancellation but it totally wastage of my time and my money because o want booking for udaipur and I wrongly booked to Jaipur of same name hotel .
Worst experience ....

I had recently emailed but there was no response, i had booked a hotel room which had the range of 700 when i checked but when i had confirmed and paid the amount charged was doubled. I checked with the hotel as to how much was charged for that room it was still showing at the range of 700. Kindly do look into this matter. I have tried calling the customer service, they don't respond even emails are useless....

During air ticket booking on goibibo app 3 emi, s with 0% rate of interst of hdfc credit card were prompted by the system, that is why i opted for 3emi, s on my above credit card of hdfc bank. Now interst of rs648.04 charged on my 1st emi of rs16263.03 by hdfc bank. This is a fraud on your regular customer since many years. Pl refund me interst charged on my 1st emi and make remaining 2emi, s at 0% interst. Hdfc credit card no.[protected]br...

I have cancelled my Jet Airways booking through Goibibo on 18-April-2019. PNR# WDCIRF. It has been more than 6 months now and I am yet to get my refund amount of about 75000 INR. Goibibo customer care is not of much help and not giving a concrete answer on when my refund will be paid. Please help in expediting my refund and let me know a definite date when the refund will be processed. While I have already recieved my other Jet Airways flight...

I am not able to access my mail id [protected]@ibibo.com. I have some very urgent files n mails there which i need urgently. I have never opened my account since i made it. I just used it as a mail id for my other apps n accounts. But now i need this for one last time as i hv got a password as mail that has been sent to this accnt and i need it to continue my job. Kindly help me out coz its very urgent. I have not opened it since long...

I have done a transaction to book ticket on goibibo website payment through phonepe upi qr scan, amount has been deducted from source bank account (I. E., sbi) amount ₹ 3843/- on the 10th of october 19 at 10:37 am. But ticket not booked at website but amount deducted nor refunded to my bank account i have reached all the teams sbi stated that they have successfully completed the transaction and the utr no is[protected]. And also phone...

Hi
I booked a jet airways flight from delhi to dehradun on 18 april 2019.
Ticket number[protected]
Pnr no cixzvt
Passenger name: mr vijay trehan
Flight no: 9w 607 departing delhi at 11:05 am.

As soon as i booked the ticket a few minutes after booking jet airways announced on television that all. Fligjts have been stopped. The same was informed to ibibo.com who confirmed that the money will...

Pnr carpafgpqym94yi
Cancelled on 19/10/2019 for cab booking for my trip dated 27/10/2019 from jaipur sanganeer airport to dargah ajmer sharif.
But no refund amount is paid against my full and final payment. What the hell is this? Is this what u people call customer satisfaction.
I will file a case in consumer forum for this cheating. Process my refund immediately....

I had booked a Hotel room through goibibo.com at Hotel Pankaj, Trivandrum after providing my firm's GST details. While booking the room, Rs 1144.00 was collected as GST and was informed that the Tax breakup could be collected at check out. However, the Hotel authorities denied me the same. Upon contacting goibibo.com; they emailed a Tax invoice that showed GST collected as ''0.00''.

My Hotel Booking ID with goibibo.com is...

No refund given by goibibo. No proper response and hopeless service.
When i filed a complaint for refund they didn't reply or answered with regards to my query but later on they started sending emails as there is no response from your side we are closing thus complaint, whereas I've never left sending a mail to them regards to my refund but no response.
Attaching the response by airseva as goibibo was claiming that its jet airways...