Ibibo Group / Goibibo Complaints & Reviews

I had made a hotel booking for a nights stay at kochi mermaid hotel. The booking was confirmed by goibibo via email and whatsapp mesaages. The payment mode confirmed was to pay at hotel and hence no advance payments were made. Upon reaching the destination, i was denied checkin with a reason that i did not make advance payment. I contacted the customer support of ho ibibo via chat and they made we wait like hlf hour and still there was no...

GoIbibo Booking ID - HTLL8FY7UA

I have Booked Hotel Omkar Residencie in Gangtok, Sikkim for 01.10.2019 - 02.10.2019 on Goibibo with an 100% Advance payment.

At 7:30 PM when I reached Hotel they denied my booking even after showing the online receipt.

I have called Goibibo customer care - No reply received.

I have messaged on their chat for half an hour still received no reply from...

This is regarding my bus booking from Surthakal to Bangalore in (Pragathi tourist) dated 10 august, 2019 this journey was cancelled by the operator itself (Pragathi Tourist) due to bad weather conditions, I received this information just 25 minutes prior to the journey, this was really unsatisfactory on top of that still i have not received the refund of the same and its more than one and half month passed. Really is this the way Goibibo...

This is with reference to my recent car travel with booking id carpafdqnl8vant.

Firstly, this wasn't the first time but third or fourth time i had opted for this ignoring the ordeal i had to go through my last travel from airport to my native place in kapurthala.
Firstly, they, their travel partner, once again cancelled the trip. Then the goibibo team arranged some other goon, yes you read it right, goon.
He...

I booked hotel at oyo 42034 temple elite on 29-09-19 saturday. I paid booking amount at goibibo. When i reached hotel the manager told me he was not allowing online bookings. He told pay now and stay otherwise you are allowed to checkin. Further he was not in a position to explain why he was not allowing online booking but in all websites online booking option is allowed for this hotel. He asked me to pay rs1000 extra for checkin. I denied...

Hi, myself saubhik das. I have stayed in himalayan hideway lodge, rishikesh, india in february 2017. There are some serious private and personal issues regarding the hotel review i had submitted. Therefore, i want to edit/delete the review. Its very personal and urgent. Please help. The review is submitted in name of saubhik das. Please do the needful....

I am getting otp on my phone no. Through goibibo but i am not login to it, some other personn is doing so. When i logged in today to my account an other email id was there and that email is [protected]@dummymobemail.com and it's not my email. Goibibo is not helping me to update my own email id. Its a fraud i am getting worried of my account. Please help me to update my account....

Hello team,

1st issues-booking id - rbna4qc7za6 - booking done for mumbai to surat @ 16:00 hrs i got the call from gujrat travels and asking me to cancelled the booking then i had cancelled the booking and refund still not receive in go cash-

2 issues-booking id: rbna4fnpv4v i had book the bus and as per the given time i reach the pickup location @ 2:00 am and bus reported at 4:30 am i have not got prior confirmation...

I had booked an indigo airlines flight via the go ibibo app. I cancelled the flight within 24 hours directly from the airlines.
As per airline policy, i am subjected to recieve the full amount of refund. But goibibo are not returning my amount saying that i have to cancel via their application only. They are charging me 6000rs for no reason.

Pnr: xkeq7d

Please see the attachments....

Driver was drunk he was arrested by police bus was seized by police. We were asked to deboard bus at mandi (H. P.) at 1:00 am. Since services was delivered to us then please help me in getting full refund of my fare of 8 personal.

Goibibo closed the case and refused refund.

Re: [#28036527] bus - bus service related issues - drunken driving / rash driving - rbn746duh45...

Inspite of paying hotel booking amount money in advance a month before stay i find on the day of booking that hotel has broke its ties with goibibo and then after hours of waiting i was given a alternative stay whice had the most pathetic service quality.. Basic things like drainage was not there in hotel and both hotel and goibibo for not care difficulties faced by me... And wen i asked for refund they denied.....

On the 21st july 2019 booked through goibibo below air tickets.

1. Pnr iyi5vb - indigo - bangalore to srinagar flight 30th aug

2. Pnr oylbjz - spice jet - srinagar to bangalore flight 7th sept.

An amount of rs 25, 031 wa paid by me to goibibo on the 21st jyly 2019.

Due to prevailing circumstances and the security issues the travel had to be cancelled. Airlines have confirmed payment...

As i booked round trip from delhi to mumbai recently.
The steps was to book a flight was as follows :-
1 search flights
2 selection of flights
3 add travellers page

So, on this page we need to put travellers details
They provide flight details with fare and discount offering, break up of the charges with discount promo applied

But they never show the convience fee here.
br...

Hi i am manoj namdeo i booked 2 rooms on sagar deluxe in pahar ganj new delhi on 20 september we are check in hotel on 12.05pm on 20 september but hotel staff declined my booking, i have another hotel booked in new delhi, i have paid full payment for 2 rooms by goibibo site my pnr no is [protected] booing id htln8rtnfg hotel sagar deluxe 23223 oyo pahar ganj new delhi

Please my full refund amt soon. Cheat by goibibo, i have...

Sir i have booked a train ticket through goibibo pnr no is [protected]. But ticket got cancelled because ticket didn't get confirmed. I have talked to irctc they told me that refund is completed through their side. But goibibo didn't refunded my amount of rs 1195. I have got massage through irctc that your ticket got cancelled and your money will credited in 3-4 month. But after 3 month i didn't get my money...

This is regarding a rescheduling and later cancellation request (For international flight from mumbai to tampa on 10th august) i had raised on 3rd august 2019 on goibibo. My request is yet not resolved and the customer support did not provide any help for the same regardless of calling them multiple times. We paid the amount of rs. 95449/- for the ticket.

The reason for rescheduling / cancellation is:
• the return...

I book bus for nagpur to aurangabad n 22/9/2019 and payment made from google pay. Payments was successful and debited from account but on goibibo profile it show booking in progress but no confirmation have been come from. My money has been debitel and no bus ticket has been booked. Kindly return my money otherwise i will file consumer harrashment complaint into consumer forum....

I had created an email id at ibibo.com long back. I have some important mails in that. How can i access it now. Its also my facebook id so i am facing lots of difficulties in accessing different sites and also i have ordered lots of product from this email id and i am unable to get the invoice

My email is :- shubham. [protected]@ibibo.com

You can contact me at :- [protected]@gmail.com...

I booked a hotel at udaipur through goibibo for 20th to 23rd august 2019 at udaipur. When we reached the hotel the hotel owner refused to allow us to check in unless we pay rs 1500 per day, almost twice the amount we paid in goibibo. They shifted us to another hotel which was really unsatisfactory and the service was awful, but we had to stay there for a day as it was not possible to find another hotel immediately. I have been talking to...

Yeh meri booking id: htlngls4uc
Iski payment maine online ki thi, jab mera friend hotel pauncha to waha par use bol diya gya ur booking is not confirm because ur payment is not recieved. Maine goibibo ko phone kiya bola aise karke problem a rahi hai, kisi ne kuch bhi response nahi diya, fir maine apne friend ki booking kahi aur hotel main kar di, kitni galat baat hai, main aapka loyal customer hu, aap apne customer se aisa harash...