Ibibo Group / Goibibo Complaints & Reviews

Hi... This is vishal... I have been deducted rs 98.27 from my airtel payment bank wallet from ibibo web. I want to know why this has been deducted. For which service or anything which i don't know ibibo web charged. Fraudulent deduction happen for what? What is ibibo web? As a customer if l am not knowledgeable then how would i know to complaint against you. Clear me why u charge and how transaction proceeded with out my permission....

Hi,
I booked the hotel park plaza for two days that are 27 july to 29 july.
And i payed 4300 something and i checked in the hotel then i called to goibibo for refund the amount for 2nd day because of you are showing the swimming pool pictures in your app, thats why i booked other wise this property is not like to booked for 2200 for a day.
So i just request to goibibo team but they are not accepted their fault. br...

Dear team,

I have book my hotel in goibo application my booking id htl3kpljgz name sachin saini hotel name oyo 17250 hotel ganesham, but hotel manger not provide my rooms and we (My family - 4 person) have worried last 3 hrs and we are waiting on road last 3 hrs.

Goibo/oyo team not satisfaction answer and i have complain to consumer court for this condition for my family persons.

Regards
...

I booked flight ticket from goibibo for 10th april 2019 from new delhi to ahmedabad, the airlines denied to onboard us due to over boarding, i cancelled my flight and asked goibibo to process my refund. It's been more than 90 days goibibo has not provided me my refund. I have even submitted all necessary documents regarding the same. The goibibo app says that they have refunded my money as well as there system says that they have refunded...

Team,
Please note we book in advance with full payment on 8th may 2019 hotel tourist nest in old manali check-in date 3rd june 2019 for 5 member with 2 rooms. We also received confirmation of booking. But when we reach hotel for check-in hotel denied for any booking called goibibo customer care they provide us the request id 28013266 refund awaited...

I have booked a flight from abu dhabi to hubli via mumbai which was confirmed. But after few days i received a message saying the connecting flight from mumbai to hubli (Pnr no.: ybxdg) which is supposed to fly on 17/08/19 is cancelled by the airlines. This issue was discussed with your online chat executive ms. Varsha and upon confirming with airlines she provided me two options 1) total refund of rs.7170 and 2) flight arranged on next day...

I booked 3 tickets from bangalore to atlanta using goibibo.com which showed alitalia as the airline. At the time of booking it was not showing multi airline but when i got the tickets it has domestic separate from the international. There are two issues with it. One, domestic flight (Indigo in this case) would not allow 2 check-in baggage items for passengers and two the goibibo itinerary showed 2hrs 40 minutes as layover at mumbai which...

I booked a cab from Delhi to Rishikesh on Go Ibibo. They say total transparency in the price.

Vendor called and inform that i have to pay 2000 rupees extra and plus waiting charges. i booked the cab for 4915 rupees. I cancelled it because they would have charged 2000 to 3000 rupees extra. I dont like the way of talking of vendor as well. GoIbibo has no call center for Cab booking.

I need my full refund back in...

There was a promocode of freestay on their site https://www.goibibo.com/offers/free-stay/

Which clearly said get 1 night free on purchase of every 3 nights on domestic hotels. Use code freestay... The terms said min. Value needed to be (Base room rate - pre tax rate) greater than or equal to 8000 inr).

I booked 4 nights and the promo was accepted.
However, it turns out there is no real free night but...

I am prashant lohani. I booked a room in the hotel ocean blue roorkee, uttarakhand for 26-27 july via goibibo. On 26 i. E. Today, i was today by some goibibo consultant that my booking is not confirmed (Although payment was made in advance through online mode) and then he told me they are shifting the booking to a new hotel i. E. Hotel city residency, roorkee with same booking. On reaching the new hotel, the receptionist asked me rs123 because...

Regarding my booking pnr numbered rkyf5a, it was showing rs 14757 but when i used my credit card 15070 was deducted.

I tried to reach via gia (Customer care of goibibo), no help. Also please ensure customer care executive number as the ivrs system is pathetic as i cant raise querry.

As a silver customer i used goibibo for 24 trips and never faced such issue.

Please help. Refer attached and help...

This is regarding my goibibo booking reference number htljw8bu99 and hotel booking id: [protected]. The hotel name is oyo 2703 apartments, salt lake, sector 3, kolkata.
I made this prepaid - non refundable booking on 24 june (A month before my check in date) and i have mentioned the check in time as 9.30pm from 23 july-26 july, however due to some turbulence my flight from delhi to kolkata got delayed and i reached kolkata at 10.30pm....

My name is amit satkar. My phone number is [protected]. My email i'd is [protected]@yahoo.co.in. I was booked a room and after 2 days i was cancelled the booking. This made automatically i received the brn no.[protected]. Till date i am not received the same. My bank has been checked and they are not received the same brn no for my account. Please see the matter and i hope you will do my best....

I am your regular customer and my husband (Mr. Manik pandhi) too is your regular client. We get all our tickets booked from this app. All our hotel bookings etc. Are also done from this app only.
Last week we got some issue regarding the hotel booking in raipur which was under the name of mr. Vishal nayyar, it got resolved by your team eventually but we had faced a lot of problem.

Today my wife got a hotel booking...

Dear sir/madam
Booking pnr no. A8r1w booked by u but flight cancelled 10 days before which u not informed me. At boarding viman bangladesh staffs told me to contact your agency for cancellations ñd they have no any other flights today.
Now i left flight n taken indigo flight from bangkok to varanasi..
Plz cancel ur flight ticket n refund my full amount.
Regards...

This is regarding my goibibo booking reference number htljw8bu99 and hotel booking id: [protected]. The hotel name is oyo 2703 apartments, salt lake, sector 3, kolkata.
I made this prepaid - non refundable booking on 24 june (A month before my check in date) and i have mentioned the check in time as 9.30pm from 23 july-26 july, however due to some turbulence my flight from delhi to kolkata got delayed and i reached kolkata at 10.30pm....

Hello
I am surakshith from bangalore. I created my email account on www.ibibo.com. this email registered on facebook and some other plateform this my first mail id and given in many platforms... So pls tell me how i open it my contact number is [protected]
My account: [protected]@ibibo.com

And my facebook account which was been link to my account

[24.07.2019]....

I paid an amount of rs.5500 for my admission to hyderabad central university. But when i paid the first time i didn't get any acknowledgement and the said amount got debited. So i paid again thinking the transaction must have been incomplete and the amount will be refunded. And i paid again and this time i got an acknowledgement in the form of sms to my phone. Please address my problem and refund the amount which was supposed to be refunded.br...

I have booked a hotel room in dev villa kasauli booking id [protected] on 20 july 2019. But the owner did not let us in as he was saying my hotel donot take bookings of goibibo and oyo. So i want goibibo to refund my charges for hotel booking. Contacted customer care several times but did not get any suitable reply from them. Goibibo has pathetic customer care service.
booking check in date 20 july 2019...

I have booked my via flights from Jaipur to Goa, first flight from Jaipur to Mumbai by Indigo and the connecting flight I received is Vistara from Mumbai to Goa. The booking made from Go Ibibo in single stretch as appearing over site.
The layover time between both the flights are very short which may result to miss my next flight from Mumbai to Goa. When I asked Indigo to arrange something for my Layover as the another flight is from...