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Fareportal Complaints & Reviews

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Updated: May 29, 2021
Complaints 14
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1
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Fareportal reviews & complaints(14)

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A
Abc123000
May 29, 2021
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Address: Gurgaon

I started working in late 2019 but then after a long training period.Pandemic happened unfortunately but even during the hard times instead of supporting.they fired me and so many others overnight without any prior notice.i was not happy that day but now i am glad that i am no longer working in this organisation they say it, s a corporate environment Blah! Blah!
I spent almost 7 months working with them it is still a nightmare for me honestly speaking there management sucks i mean the ER is not employee relations here but you can say it is MR(management relations) they will not listen to you no matter you are sick you lost somebody in your family they just don, t care they will humiliate you everyday by -
you have to work for 6 or 7 days in a week without your consent
You have to extend your shift for 12 hours or maybe longer if you, r still alive
Most important the management
Specially TL, s they are not team leaders instead i think they are trained to make you see hell on earth by putting hell lot pressure on you and being so inhuman.they will not understand whether you fell sick you are in a stage where you cant even speak but still they will force you to come and take calls or else he will threaten you that he is going to issue Warning letter i have seen them making employees life miserable and nobody cares I repeat nobody no ER will listen to you no manager no one you will curse yourself everyday.that how come you got so unlicky that god brought you in fareportal.I have not seen anyone no friends no colleagues happily working in FAREPORTAL
Fareportal customer support has been notified about the posted complaint.
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    H
    humberpozo
    Mar 31, 2021
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    My name is Humberto Pozo. On March 30 I bought a ticket Lima-Orlando-Lima from Cheapoair, booking # 70847122. The same day, by 9:31 pm, a charge of $19.10 is applied to my debit card. I didn't authorize this charge, nor I was told about it. Please, refund my account accordingly.
    Fareportal customer support has been notified about the posted complaint.
    I mean, I didn't authorize Fareportal to charge my account.
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      G
      Gurpreet Singh Ajmani
      Apr 1, 2020
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      Fareportal — termination letter sent without any prior notice

      1 review
      India
      Gurpreet singh ajmani (716071) on mar 29, 2020
      I have been hearing from upper level that i will be getting device to work from home in corona virus situation but suddenly today i receive termination letter. I am the only one earning in my family. Now who willlook after my family? Am i going to get compensation on that? 3 months salary together? No one is answering me. I need answers before i raise complain to dm of haryana and go for legal proceeding
      Fareportal customer support has been notified about the posted complaint.
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        M
        Meenakshi Kandwal Sarkar
        Mar 29, 2020
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        I have been hearing from upper level that i will be getting device to work from home in corona virus situation but suddenly today i receive termination letter just 2-3 days before my salary date. Is this justice? I am the only one earning in my family. Now who will feed us? Am i going to get compensation on that? 3 months salary together? No one is answering me. I need answers before i go for legal proceeding
        Fareportal customer support has been notified about the posted complaint.
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          A
          from Noida, Uttar Pradesh
          Dec 4, 2018
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          Address: 110016
          Website: perfectgroup.org

          Dear concerned

          Fare portal india pvt. Ltd.

          Gurgaon,

          Dear sir,

          This is to bring to your kind notice that one of the employees of your esteemed company has taken a two wheeler loan from our company “perfect capital services limited” having its office at t-24a green park. The details are as below

          Mr. Amit kumar tyagi

          S/o sh. Suresh kumar

          Add-h. No-492, flat no-162/f neb sarai, new delhi.

          Working in your companies contact center department

          Loan details: two wheeler (Jupiter) registration no (Dl3sdp8459)

          Loan account number cl364268

          Loan period 24 months

          Emi amt 1950.

          Loan tenure: 10 april 2017 to 10 march 2019 has only paid 04 emi as detailed. April2017, may 2017, jun 2017, jul 2017,

          Mr amit has not given any amounts since august 2018, the total dues as on date is rs. 29, 250 / - till october 2018, the amount goes up further till the end of the month of march 2019. Total until march 2019 amount is rs. 39000 /-. He has shifted from the address given to us at the time of loan application & is not entertaining our calls.


          As requested you earlier on phone, please help us in recovering this loan amount.

          Regards

          Team collections

          Perfect capital services limited

          [protected], [protected] (Rohan)
          Fareportal customer support has been notified about the posted complaint.
          Dec 04, 2018
          Updated by [email protected]
          sorry this massage
          One of your employees is leaking information outside. Give me the concerned email id. I need to send the details. It's urgent
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            P
            Piyaliangie
            from Delhi, Delhi
            Aug 14, 2018
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            Address: New Delhi, Delhi

            As i have worked with other organisation, but fare portal is a politics driven organisation the new managemant in fare portal for the process cheapoair. Ca is showing a merciless approch towards their employees, agents are asked to get their fitness certificate if they are sick and had taken leaves and to join back or else the manager says that the employee would have to discontinue. From his or her job. The so called employee relations is not less then a mediator and popets who obeys the management and has no favour for the employee. Management of the cheapoair. Ca process is acting nothing less the a butcher...
            Fareportal customer support has been notified about the posted complaint.
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              A
              Arjun Sarkar
              from Gurgaon, Haryana
              Nov 15, 2017
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              Address: Gurgaon, Haryana, 122001

              Pradeep tiwari phone no - [protected]. Manish shahi - [protected]. And karan suri - [protected]. They are running a wrong and fraud sales process in gurgaon company name is fareportal sector 37 gurgaon. They are taking too much fraud money from the customer. They force junour employee to do a wrong sales. And after that dont give proper money. They used to even harrasment with employee and female enployee badly... Basically these 3 are using the power of company even some managements are not aware about what they are doing..
              Fareportal customer support has been notified about the posted complaint.
              It's been almost a month now still my pf amount has not been credited to my bank account. Kindly look into the matter. I hv provided all the required documents online. I applied for pf on the 24 of December 2019. I tried to get in touch with the HR but no response from them. I don't much idea about the pf head office.
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                T
                TamaraHarris
                May 26, 2017
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                Address: 90012
                Website: Www.cheapoair.com

                I purchased a ticket from you all and you never paid the airlines. When I got to Istanbul I was stranded and had to pay extra to get on a flight. Although I should have been reimbursed all of my money (I think because I am young black female customer I have been treated horribly). I had a nervous breakdown in a Turkish airport for seven hours not knowing how I was to get home. After all this Escalations team leader Tracy Dillard Hennix offered me a $200 flight credit and $218 to go toward my food and hotel accommodations I had to pay for that night. It took months and months for this to happen. I was issued a travel credit but after several emails going back and forth between Tracy and I were I tell her specifically I wanted my funs to be put on my card which was the original card I purchased the original reservation with. I signed a contract with Tracy and Cheapoair to this effect. Despite all the emails stating which account to put the money in, the money was released to the wrong person, and Tracy Dillard Hennix has refused to help me any further citing I should contact Fareportal legal team. Is this normal practice for you to take money and not actually pay for flights and this leave passengers stranded with no other recourse than to pay additional money to the company? This seems like fraud and extortion. @cheapoair. Please help. This needs to be resolved. Fareportal and Cheapoair are supposed to be reputable companies, and I have been taken advantage of, and cheapoair breached and our agreement. Booking #36982844
                Fareportal customer support has been notified about the posted complaint.
                This is pure cheating, i shall be taking it to court.booked my order mid September yet no delivery, cheating
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                  S
                  sanoji
                  from Gurgaon, Haryana
                  May 6, 2017
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                  Company cheats its customers also plays game with employees as on paper give working five days a week and 9 hours a day but the management wants to make you work for 12 hours regularly without any extra pay and also force you to work for 6-7 days every week where as as per govt rules no company can make employee work for more than 45 hours a week and if extra hour than 45 then each hour company needs to pay double but this company only makes you to work and dont even know to thank their employees.

                  Big cheater company
                  Fareportal customer support has been notified about the posted complaint.
                  May 06, 2017
                  Updated by sanoji
                  this fareportal make me extra and on top of it they want to serve notice to resign then who will pay me extra hour pay
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                    Y
                    Yogesh AryƎn
                    from Delhi, Delhi
                    Nov 25, 2016
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                    Address: 120002
                    Website: www.cheapoair.com

                    Okay, i dont say fareportal was a bad place to work. but a bad as machine to work at. If you want those extra $ in your target, make sure you extend, if you want extra INR, make sure you extend like i did. In the month of July, i vaguely remember some 8.3(avg) hours on system daily*6 days a week for the whole month the same routine.August fell sick, got operated, provided documents, work was back at pace again. September was all i could give, with revenue and my incentive over 40, 000 i started october knowing i will have exams which was informed to superiors, only time i feel my fault present, i was not able to send a formal e-mail to any of them except one informal e-mail form my work e-mail saying i need leaves on specific dates and a day before of them and mentioned the dates of each exam. rejected or not, i had to give exams for which i took my leaves. when i am thinking why i dont get cab call anymore i called and was told to come to office as being absconded, now picture this. you treat your team as family and office as a preaching place. you work more than diligently with all best skills put in good and fair use. you expect a payment, maybe you urgently need that one, and you get the hat of a beggar. worse is, i was told that if i ask for a full and final i would be in loss as, i might have to pay the company for not serving my notice period.
                    I want 65, 000INR, from the organisation, anytime they can.
                    Fareportal customer support has been notified about the posted complaint.
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                      S
                      sanjeev07chauhan
                      Dec 10, 2015
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                      Address: Gurgaon, Haryana, 120002

                      Hi, My name is Sanjeev Chauhan and i had worked for this company and in december 2013 they did not pay me my salary, I have been contacting them but no one seems to help me. Please Help.
                      Fareportal customer support has been notified about the posted complaint.
                      my phone number is [protected]
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                        K
                        Kolten
                        from Mumbai, Maharashtra
                        May 5, 2015
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                        Hi, I am using HDFC debit and credit card for 3-4 years and unable to remember when I used my card last time because you guys are doing robbery genuinely. My credit card limit is 38, 000 but I have paid more than 2 lakh by using my card at once. For 01/01/2015 salary, you guys put my salary of 22, 000 on hold and deducted all the amount, me and my family have survived like hell in the complete month of salary as I am the single earning person in my family. Now my Mother is on bed rest for 30 days as she met with an accident. Even I met with an accident on Friday and my two tooths are broken and need a treatment for broken tooth and mouth. You guys again hold 15, 120 on hold on last Friday 01/04/2015. I work for Cheapoair and know each and every legal terms and policies so please unhold my 15, 120 amount ASAP and inform me the settlement amount with appropriate discount as I have already paid more than 2 Lakhs rupees by using my card at once. My complete family is surviving just because of you guys. I was unable to pay the Doctor's fee as you guys put 15, 120.00 amount on hold, and what about my Mother's treatment. Feeling shame to have an account with your guys as you guys are doing Robbery through Collection people. I called to customer service from Hospital they told me you need to call at [protected] but when I called on this number it was not working. I need to speak to Consumer court or RBI for further assistance. I contacted you guys for EMI but always denied from the beginning. I am really done with you guys. Please call me ASAP otherwise I will commit Suicide by writing a letter by your Bank name as my family is surviving just cause of you guys. I never ever say no to pay the minimum due or my outstanding amount and I always paid my minimum due then why you guys are doing such kind of things. Thanks & Regards, Kolten, Mobile no - [protected] E-mail : Kolten.k.[protected]@CheapOair.com
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                          V
                          Vishal Yadav kkkkkk
                          from Mumbai, Maharashtra
                          Feb 24, 2014
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                          Address: Haridwar, Uttarakhand

                          Hi, My name is vishal yadav i am from Haridwar. I have joined Fareportal IND PVT LTD company in gurgaon in July 2012. I was working as Sr. Executieve as promised by company i was getting all facility. But in December 2012 i was ill and as per my reports i was suffering from Tuberculosis. I started treatment from Max Hospital Gurgaon and i was continue working with company. Company was aware about my medical problem. But in November again i got some health problem after medical reports i still suffering from Tuberculosis. Doctor & My family said you dont have to do your job now. I said same think to company but company said you have to serve notice period then only you will get your last 2 month Incentive. I said to HR team that TB is a communicable diseases and as per doctor i should not live with a group of people if i will work continue then anyone near me can be effected with TB. But HR team was saying this is company policy if you will resign on imideate basis then you will not get your incentive. And now me and my family is in big financial problem. Sir i do understand i resigned on imideate basis but because of medical reason not as per my choice so do you think still i can get my incentieve. It is more then INR 70000/-
                          Fareportal customer support has been notified about the posted complaint.
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                            K
                            KAPIL GUPTA
                            from Gurgaon, Haryana
                            Feb 5, 2009
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                            Resolved

                            HI,
                            My name is Kapil Gupta and i was working with fareportal in the year 2007 and left them in that year itself, then the company submitted my PF claim form with the Gurgaon PF office on 12th May 2008, however till date i have not received the PF money in my account, Looking forward to some assistance in this matter.
                            Thanks
                            Aug 14, 2020
                            Complaint marked as Resolved 
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