Ibibo Group / Goibibo Complaints & Reviews

I have booked my via flights from Jaipur to Goa, first flight from Jaipur to Mumbai by Indigo and the connecting flight I received is Vistara from Mumbai to Goa. The booking made from Go Ibibo in single stretch as appearing over site.
The layover time between both the flights are very short which may result to miss my next flight from Mumbai to Goa. When I asked Indigo to arrange something for my Layover as the another flight is from...

We has booked a hotel from june 21st to 23rd through goibibo. However, when we reached the hotel (It is in the forest area) we were told that the hotel had cancelled due to heavy rain and the same has been informed to goibibo. We were not informed by goibibo that the booking has been cancelled, we were in the middle of a forest without knowing were to stay.

We called the goibibo customer care and explained the lack of communication...

I had booked hotel on ibibo website for the date of 23/7/2019 to 24/7/2019, after booking when i made payment online i got confirmation message that hotel was booked for 22/7/2019 to 23/7/2019. This was the non -refundable cancellation booking as per their term. I made complain to customer care twice and requested to modify my date, but all were just playing game with me .They told that they will talk with hotel manager and call within 15...

2 room was booked from 21st July 2019 to 24th July 2019 at New victory hotel Ajmer and Rupees 6107 was deducted by goibibo . On reaching the same hotel check-in was denied because they had not received any booking by Goibibo for us.
When we tried to check with Goibibo customer care over call, they kept us waiting . Since yesterday late afternoon till today evening we tried to get a solution from them via call and chat option provided...

Hi,

Greetings...

Would like to apprise you that i had booked a flight on 20th sept 2018
From toronto via shanghai to delhi

The booking reference number was p6ru3k

Due to sudden illness and subsequent operational procedures. We could never go ahead with the plan and the recovery time was not normal and mentally it was tough for us to be out of the trauma.

With...

Hello myslef mohammed khadeer i had signed up with ibibo mail, [protected]@ibibo.com and this was my recovery account to many of my priorites some how i managed with the other lnked to the same, but now my other yahoo mail is linked to this as recovery. They shut this mail server with out notifying. Please help me out so that i may access my ibibo mail.
My number [protected]...

I have bought an international flight ticket from goibibo on 3rd of july, 2019. It is for 2 adults and 2 kids travelling from visakhapatnam to wellington with three flights (Flight#1 vtz - sin flight#2 sin-akl, flight#3 akl-wlg)

After couple of days, i have tried to login airlines website to check the ticket, surprisingly i could see only one flight (#1) got confirmed. I could not see remaining two flights confirmation. Then...

I had booked a bus ticket from hyderabad to belgaum for travel on 17th july 2019 by kaleshwari travels on goibibo. However there was a last moment cancellation of the trip leaving me stranded at hyderabad. I was forced to take up overnight stay and take a flight the next day. I have not only incurred a heavy financial burden but also suffered one working day loss.

Goibibo did not help in anyway, further even for refund of the...

Oyo 29856 hotel om palace is denying checkin on 21/7/2019 for less tariff and for last 62 hours i am in contact with your customer care deptt. Through many many phone calls and many many emails and every time they say to give more time and till today ie 19/7/2019 8pm matter is still pending causing me anxiety as only one day left in between for my checkin. I had requested them every time to cancel my booking and refund my money in my gocash...

To the competent authority,
M/s go. Ibibo.

Dear sir,

My pnr no: z056g. Ticket booked thru go. Ibibo in air india. I am an aged, medically challenged female passenger. I started my journey alone at washington iad on 14th july, 2019 (Local date & time) for mumbai via delhi by ai-104. Since i have medical problem, i had requested to go. Ibibo for wheel chair assistance at every location consisting of washington...

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I have booked bus from Manali to Chandigarh. But the bus operator cancelled that bus just previous night of the travelling day and was providing the alternate bus 3hr later of the defined time. We have rejected the alternative as we have connecting train from chandigarh, and immediately called goibibo customer care. The customer care executive said that they will initiate refund and it will get credited in bank account in 2 days. And then...

I made a booking at esquare pune from 18/07 to 20/07 and paid 6973 by my credit card
Hotel site and goibibo site said check in at 12pm
I gave a special request of early checkin at 0230 hrs as my flight lands at 0125 hrs on 18th july
The goibibo did not gave me any indications or warnings and my money was taken from cc
When i called the hotel, they informed i should have booked from 17th and opted for a late checkin....

I had to travel to delhi and thus, i booked a dorm through goibibo for me and a friend of mine. I booked it with all the money i had left which was ₹3080.

I successfully completed the transaction. Goibibo confirmed it and even sent me the payment id htlntkd8as. But soon they cancelled my booking out of no where (Which certainly must be the right of consumer) and told me that the amount would be refunded. They they marked...

I had to travel to Delhi and thus, I booked a dorm through Goibibo for me and a friend of mine. I booked it with all the money I had left which was ₹3080.

I successfully completed the transaction. Goibibo confirmed it and even sent me the payment ID HTLNTKD8AS. But soon they cancelled my ticket out of no where and told me that the amount would be refunded.

They have left me merely with the bank reference number...

I book a hotel with goibibo and the adress mentioned of hotel on goibibo is exactly different from the hotel and there was no any network connectivity no any communication to talk and move from there when i call to goibibo they not getting any response just saying sorry.
Just i ask him what about my losses because o[censored] they says only sorry when i told him i shall complaints about you they are not getting any response...

Goibib has been horrible about this. The payment of 18, 000 rs was deducted from my account but the transaction was never completed.

The booking number is
Htlsxbk6kw

They have removed the booking now and i am not even able to call customer service.

I have raised complaints more than twice and one the case number is 28603473

This is extremely unprofessional and will make...

Dear team
One of the worst service i have received from goibibo. Booking number htlpfzgt2m
This booking i have made payment in advanced but when i entered the hotel, they told me that this hotel has no tie-up with goibibo hence they can't provide any room. I was travel around 200 km with my wife and five years twin children. Continue i called up their executive but after four hours i have not received any kind of alternative...

I had booked my flight from Dehradun (Uttarakhand) to OMAN on 15 of MAY 2019.(JET airways.)
My account debited Rs.15886 for this flight and my ticket was confirmed however a day before arrival my flight was cancelled and Goibibo told me that they will refund my amount and after that i booked another ticket for OMAN with extra charges.

Still Goibibo haven't refunded my amount I called them several times and they still...

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