Ibibo Group / Goibibo Complaints & Reviews

I booked a hotel for 3nights through goibibo from 1stjun to 4th jun in pune..
Hotel name is collection o 23397
Butterfly hospitality.
Hotel denied me check in...i called goibibo customer care numerous time...every time they asked me to wait for 45 min...i tried for atleast 3hours...that is why i am complaing through this forum..this os the second time i am facing this problem...because of goibibo mis-management i have...

Booking ID HTLDVANLL3QATUQB got automatically cancelled with a message that i have cancelled and no refund. There is not a single number through which I can get in touch with customer care, every call is menu option call and we cannot speak with any person to discuss our pain. How it got cancelled and why should I suffer when there is no one to answer. I tried getting in touch with goibibo but all in vain. My mobile no [protected]...

Goibibo app is not working please update My ticket pnr number...

My refund not received my app nd Bank account plz provided by my account...

I booked Hyderabad Nagpur bus ticket on 28.04.2022 through GOIBIBO.
But As GOIBIBO showed, transaction failed and ticket was not confirmed, but amount of Rs2050 deducted from bank account.

As I was in urgency, I again booked same ticket, transaction successful and amount of Rs 2050 again deducted.
I haven't received refund of amount of Rs2050 yet.
Please resolve and help for refund.
Thanks n regards,...

I had complained for a voucher refund on 15 December 2021. It has been 6 months and they still haven't refunded my money. When I ask them, they say please wait for 7-10 days(They say this everytime I ask them)...

Booking Id - HTLDVANDK9JZRXU5
I cancelled this booking on 19/05/22 and requested the amount of 28, 448 to be transferred to my goibibo wallet (you promised this to be done instantly). Its been 12 days and still no resolution! All i am getting is wait for 24-48 hours but then no communication after that...

Hi Partner,
My name is Agnihotra Goutam and I have been associated with GoIbibo for 7-8 years or more.

1) I had booked ticket for 2 adults and a child for Mumbai from Bhubaneswar on 20th May with PNR number- J466Z, E Ticket numbers 098-[protected], 098-[protected] and 098-[protected] with seat 8A, 8B and 8C (made payment for 2 seats as well)
2) After that, I rescheduled the flight through Air India for date 28.0.2022...

Booking Date:[protected] T 11:13:43 AM
Booked ID: GOFLDMTBD[protected]

I have booked flight ticket and offer was given by IBIBO for EMI option.
Offer was: 2000 instant discount on HDFC EMI option with NoCostEMI for 6 months tenure.

As per IBIBO,
Frequently Asked Questions

1. What is No Cost EMI?

No Cost EMI is an offer by which you pay your EMI provider only...

I booked a 3 night stay at the OYO 66982 Hotel Skyway Inn from 28th May - 31st May 2022.

The BOOKING ID - HTLDSAN2GX56AMR7

The person at the reception said there were no available rooms and no booking in the requested name. There is no option for refund anywhere in the site and the customer service in the app is not very helpful. This caused a lot of inconvenience since the person had to hunt for available hotel...

We made payment of INR 322, 230 through Ibibo web for Icici loan repayment.
The payment was detucted from our bank but not credited to Icici loan account. We are unable to get refund/ get our money tranferred to Icici Loan account.
Kindly support....

Money is deducted from my bank account against the booking made on 26th May 2022 for a Bus from Delhi to Jaipur on 28th May 2022.

506.18 rupees deducted (done UPI scanner payment)
time - 06:50 pm
date - 26th May 2022
UPI Transaction ID[protected]

Please give me the refund form the same amount as ticket is not given or booked against the amount deducted....

I have paid for the booking of a bus from Hyderabad to Chennai. The amount of 1732 got deducted but the ticket hasn’t been booked. I want the deducted money to be paid back....

Dear Team,
I had booked a bus from Ahemdabad to Anjar ( Gujarat) but the bus was cancelled by the operator and we were told by them and Goibibo team that i will get my refund within 7 days and meanwhile Goibibo team will connect with me.
But Neither i have received any call nor refund for my booking.
This is highly unprofessional by such a customer oriented company like Goibibo
Please look intot this matter as...

On 12th May, 22 I have booked a bus ticket from Visakhapatnam to Vijayawada (travel date - 20th May). I received a call from the operator, stating the bus was cancelled and a full refund was initiated from their end. I have attached the ticket details which I have received from
Message 1:
Goiboibo
Your bus booking from *Visakhapatnam* to *Vijayawada* is confirmed. Your Goibibo booking ID is *GOBUS8BB8FD07E3* and amount...

I had booked cab from Banga Punjab to Shalimar Bagh Delhi on on 17/05/2022, pick up from Banga at 11.00 A.M. on 22/05/2022.

On 22/05/2022 morning, I was ready for journey and was waiting for Driver and vehicle particulars. At about 10.25 A.M. I received A call from vendor that due to Sunday and tourist rush, Diesel Car is not available and only CNG car can be provided.

As I was to reach Delhi urgently...

I paid amazon pay icici credit card bill Rs.10000/- on 14 may 2022 through UBI net banking Bill payment VIA www.amazon.in after enter OTP payment failed but money debited from my ubi account, still now money not refunded to my account yet, so please kindly solve this issue..

Transaction Details

Beneficiary Nickname:IBIBO WEB PVT LTD

Beneficiary Account number:[protected]

Amount:INR...

Hiii, my name is Khushi and I made a booking from GoIbibo and then cancelled it. I have not received any refund for the same even though its more than 20 days now.
I have generated a ticket for same 4 to 5 days ago, which was approved but no response received yet.
I also mailed the same with proper documents and got no reply.
Please do the needful and provide the refund ASAP....

Hiii, my name is Divyansh and I made a booking from goibibo and then cancelled it.
I have raised a request for refund, it has been approved by them.
but I have not received the refund yet.its more than 17 days as of today.
I tried to call their customer service as well but on customer support agent is there.
task id:[protected]...

I had completed transaction for flight booking from UPI but the ticket was not generated as well as it didnt showed in my login id....