Ibibo Group / Goibibo Complaints & Reviews

I have booked a hotel ticket at munnar, kerala for 19, 20, 21 oct 2017. I got confirmation mail from goibibo after payment of booking amount. After booking i called the customer executive of goibibo for payment confirmation. They said that all payment done from my side was done. When i tried to contact with hotel executive they denied for any booking done for that time period. When i getting know that there is some issue with the booking...

I have booked a hotel room through www.goibibo.com online on 19th july 2017 at 1.43am and made payment for the particular transaction through my card, immediately i received a booking confirmation through mail, for checking purpose yesterday evening i made a call to Hotel aryaas regarding my room confirmation, but they have informed me your room is not confirmed, you pls check with goibibo only not to us like that informed and i called yesterday...

Hello my name is sankara rao i was booked a bus ticket on 14th july2017 from hyderabad to viskaptnam and i got a message your ticket is confrimed on 15th july but i called to customer care they said cancel your ticket and book again i was cancel my ticket and book again but my cancel ticket amount has been not refunded but in status amount refunded i got message but in my accoutant amount is not credited, please check my deatils and refund...

Dear team,
Subject: ₹ 26647.02 is stolen during a phishing call from a cell number# [protected]
I would like to lodge a complaint against phishing call received from a cell number# [protected] named as mr. Amit mishra dated on 4- july - 2017.
The person (Mr. Amit mishra) who called me had told that he is speaking from irctc (He had all my personal details and information of my wife’s irctc account) and he knew that...

I tried to book a flight on the 07/07/2017, when i was booking it at the end of checkout they said the card issuer was not valid. So, i just did not book after this. After 10 days on the 16/07/2017, the amount 17244 rs gets deducted from the bank account. I have not received any email of flight booked on the 07/07/2017 neither till date. No booking emails at all was sent on my email address. Now i am asking for refund but every person in...

I wanted to cancel my booked flight from mumbai to dubai but the bookung executive wrongly cancelled my return flight from dubai to mumbai because of which i was not allowed to board the flight and had to wait at the airport from evenibg till next morning after traveling past 30 hours with various halts from stockholm.

Goibibo abroad number wasn't working and hence one of my friend contacted from india and the spokesperson...

I am disturbed about all false information given while booking flight om this site. I flew on 13th july from vietnam to malaysia my connecting flight was from malaysia to mumbai. I was told i have to re check the bag which was not the case. I was told it will be jet airways travel from malaysia to mumbai but it was malaysia airlines. I could not pre book my meal and was not given vegetarian meal and was very irratated as i. Was starving.....

Hi Sir,

We had a pathetic service and felt like throwing our money during our stay at Ginger Hotel Chennai on 8th July. Please see the details below:

Booking Name: Akash Siddapur
Booking id: HTLL4C4LAV
Room Type: Standard Room (Double Room) with Breakfas
Check In: July 8, 2017
Hotal Amount: Rs. 5718
Vendor Booking: Id[protected]
Booking was done for three person including...

This was the email that i got from the goibibo team

Dear customer,

Greetings from goibibo.com!!!

Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your travel needs.

This is in reference to your query under the transaction id: gobusand682d24ec97

Please accept our sincere apologies for inconvenience caused.
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This is my complaint ticket no.[protected]Day of transaction[protected],[protected]After a month). I had booked a domestic flight from chennai to bangalore on 14th june. On the first try, there was transaction failure and my money got debited from the card. I called up goibibo and they assured me it will be refunded in 24 hours. So i went ahead with that confidence and tried booking a second time on your site which was a success (Pnr-ybsg4z)....

I booked a round trip (mumbai - goa) for aug; first my booking isn't confirmed and they ask me to call via email

I called them up and asked them to confirm the booking - they make me to hold for half an hour and in the end assure that booking will be done

Later i get a message stating that one way is confirmed but return is not - now i had booked round trip, why are you giving me one way ticket
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I had 5 tickets for Delhi to Srinagar flight on 28th. Due to my son's illness i have requested cancellation of 3 tickets out of those 5 on 26th June & got a ticket number for that cancellation request. The ticket number is mentioned in the subject line. But on 30th of June when I connected with GoIbibo team for the refund amount, I came to know that those tickets were not cancelled & the airline will refund only a nominal amount after deducting...

I have made a booking for Singapore Accommodation where has goibibo have given a places where its dangerous and prostitutes areas i didnt like it so i have asked for a refund after all the discussion i have received
This is the mail what i have got from Goibibo still now i have not yet received my funds if i call goibibo their is no Response whats so ever

Hi Mr. Mathad,

Greetings!

This...

I had travel planned on 24/6/2017 to Delhi via jet airways for which i had booked tickets through go Ibibo where i was using my friend go ibibo account so while booking the ticket we had mention my name harshiv.K.vanarse but their system picked up the name of the person on who account i was logged in which was again incorrectly mention on the ticket as Mr.amarjit.kaur saini where its should be ms.amarjit.kaur saini. so we tried to contact...

Sir,
On June 20 th an amount of Rs.646 deducted from my account without my knowledge. I came to know this amount is credited into ibibo web pvt ltd, Bangalore. I haven't used Ibibo service, but the amount Rs.646 is deducted from my account. Please credit .the amount in my account. .only today I come to know.I don't know why this amount of Rs.646 is deducted from my account. I want to know how this happened....

Hi, i have booked a shared car on go ibibo website on june 13th, 2017 to travel from new delhi to chandigarh with pnr no eqreo2a7wd, however, the booking was canceled by the driver and i wasn't able to come through it. When i contacted the official of go ibibo and asked them to initiate my refund for the booking, they said it was already initiated on the same day and i should receive it within 7 working days but still after 15 days i don't...

Ashok shahu
It proffessional
Nagpur

To
Consumer court
Subject: hotel owner and managers duping innocent guests

Respected sir/madam,
Having suffered a harrowing and traumatic night on the streets of shirdi last night, i am forced to lodge a complaint against the erring hotel manager and owner of hotel sai sadan.
I had booked a room in hotel sai sadan on 24\07\2017 on...

Dear sir/ madam,

Iam booking a flight from indigo company and my portal is goibibo than iam cancelled a flight and flight is refundable.

Amount is 9122 but after cancelled a flight booking and amont is refund is 3522 and he or she take a cancellation charges is 5600..

My booking details, booking charges and after cancellations charges recipt are attached so check it... Iam booking a flight with...

I have book ticket but unfortunate the date was put wrongly by my self and i have requested to change the dates but both party (Goibibo and jet airways blaming each other) and not helping the client

I have requested lots but both vendor not helping client if they have called immediate after booking

I request to all people don't book the ticket from goibibo they cheat the client and not replying

Goibibo...

Dear sir,
This is regarding complaint against goibibo.com
On 24th of may i have booked the tickets flight from visakhapatnam to chennai and hotel amount of rs.2459.00 has been deducted from my account. And due to some reasons immediately i have cancelled my bookings. Goibibo has sent mail to me as given below...

Maheshfph_20043420
5 jun

To me
Dear mr. Balasubramanyam,
br...