Ibibo Group / Goibibo Complaints & Reviews

Hmf...

I had made hotel booking on 16th april for 4 days later on same day i have reduces days from 4 to 2 day. Then 2 days refund that is rupees 5195 was initiated by me. Goibibo asked me bank details same is shared to them when i didn't receive any update then i raised a ticket for reimbursement but today it's been 2 week no action taken by goibibo there customer executives arw calling ng me on my request but they are bot aware about the status...

I was trying to book train tickets on 27 April 2022 and for that I made a payment on website through google pay upi, Money got deducted amount of 1, 775 but no sign of confirmation on the website.
I called goibibo customer care 2 times and spoke with Nidhi and Satvinder but they told to wait and check but still no money is credited to my account.

I would strongly recommend everyone not to use Goibibo ever they are just...

I have booked bus from goibiobo apps with pnr no 573k9nax from lonavala to ahmedabad while the bus has been cancelled by bus operator so ihave applied for refund, bus operator is agreed for refund then also my request is closed without any action, i am not able to contact you on phone or email, please help to get ny refund of rs 3155

thanks
deepak
[protected]...

I paid two wheeler loan thru itfs app .amount was dedected from my account, due to error, tranction not completed, my amount is not refunded
date -06/04/22
bank - indian bank
mode of payment - internet banking
amount -4154.65
reference no -[protected]...

Cancelled the booking of the flight.
It's been 1 month, no refund credited. Everytime it's been initiated with invalid RRN from goibibo.
Booking Id: GOFLDMTAND[protected]...

This company does not have information about the properties. I have recentaly booked a camp at Dadim camp, Dhanaulti from this website after looking a detailed about the property and also nice photographs. But in reality, no such property exists. The caretaker of the property is also not happy about Goibibo as every customer scolds them after reaching in the property. There is no proper tent, no bathroom, no food service, etc.
br...

Dear Sir,

My self haranah babu, yesterday i have booked flight ticket from Vadodara to hyderabad through Goibibo web site. Booking details are GOFLDKMB7b[protected]. But till now i haven't received flight ticket .

Can you please check and send me the flight ticket...

I booked two holiday packages
But it's not showing in my upcoming trip in my aap I feel cheated...

I had booked a Guest House through Goibibo for 2days, I went there and they alloted me a Shabby, Damped, dark, dirty room, Asked them to replace the Room they can't and suggested sarcastically that please Book anywhere good hotel nearby,
So my Booking was with Goibibo thats why i called them for help me in this situation, But they kept me waiting for hours, Someone asked me to wait for 4hours, Someone told to wait 2hours, someone...

We made a booking from goibibo on 13th of apr 2022 for Hotel Richi Regency for checkin date 15th apr 2022. We made booking for two rooms and five guests, which includes one child and two senior citizens.

Upon arrival to hotel, we did the initial formality. After that the room allocated to us were not hygienic at all. During this covid situation, I assume this should be the utmost priority. But the hotel rooms were stinking...

I want my money refund soon... My money 1776/- rs get debited still my hotel booking is unsuccessful.
Booking id - HTLDNAM6XTE7WQ57
Please don't do this type of fraud without anyone...

I wanted to make a booking for Hotel Shalimar residency kochin. I made the transaction via UPI, and made the payment successfully. But the booking is unsuccessful and I did not receive the booking voucher or confirmation from Goibibo and when I contacted the hotel, they said they did not receive the booking.

The page My trips is showing unsuccessful booking asking to contact customer service. When I called at the customer service...

While attempting to book a hotel i make a payment by QR code scanning in gpay. Money got deducted but no confirmation by goibibo. And in my trips it was said no trips are there. Kindly help....

Hi,
I am Rajesh, my card ending with 5077 is debited with Rs 3, 630 on 12/4/2022 though there is no bookings done or shown. Please help me and refund my amount as portal was not showing any bookings when I checked now and on 14/4/2022 to confirm my bookings.

Please help me and refund the amount as am new to this kind of bookings. Its very painful if it is charged with out receiving any service. Please reach me at [protected]...

AirIndia Flights (Booking Id - GOFLI5D[protected] got cancelled in 2020 due to covid. AirIndia has provided refund amount of Rs 54313/- to goibibo but they are not processing it back to me. I have been chasing constantly from last couple of months now but no solution.
Goibibo sent an email that refund processing has failed but there is no way to reach to them to update the bank details to get refund. Called them several times,...

I had booked my ticket through Goibibo for Air Astana from 1st July '22- 11 Oct '22. The payment from my account of ₹58, 624 was done successfully and my money got deducted from my account but I haven't received my ticket yet. I am checking my mail and my messages but there is no respond. Please refund my money if the booking hasn't been done as soon as possible....

Dear GOIBIBO Team,

I am writing this email with deep desperation. Kindly note that I booked 4 tickets via GOIBIBO on 31st of October 2021 with PNR number T5OOFT, attached booking receipt and Itinerary. On 28th of January 2022, I had to cancel 2 tickets of (Mr.Santosh Kumar & Mrs.Ruby) out of 4 tickets and the request was raised via GOIBIBO and I received the cancellation confirmation regarding the same from GOIBIBO about the...

On 17th April 2022, we have booked a ticket from Anand Vihar to Muzaffarpur.

the amount debited and the ticket also generated in which vehicle not mentioned, after that we have approached the bus operator by no. given in ticket he picked the call and asked the ticket through whatsapp and after that he told me bus is cancelled . and kept their phone switched off.

i have called so many times on goibibo and compaint...

I tried to call multiple times, and reach out to the portal for chat support, but didn't get a response.

Issue: I was booking a flight from GOP to BLR. After making the payment, the amount got deducted from my account but the booking failed.

GOIBIBO Ref ID - GOFLDMT156C[protected]
Amount Debited : 16, 112 INR

I wanted to raise complaint, but didn't get any support from goibibo website....