Ibibo Group / Goibibo Complaints & Reviews

Hotel booking ID :- [PROTECTED]
Hotel name:- Capital O 79601 Wynd hotel and banquet
Date :[protected] and[protected]
I had booked a hotel in Mumbai for 2 days on[protected] and[protected] at Capital O 79601 Wynd hotel and banquet from goibibo I was traveling from straight pune to Mumbai for a meet there was heavy rain that day and I rushed to hotel that I booked when I reached the reception they said that they won't accept my check in because they have no tieup up with the goibibo now I was shocked that I had booked it from the site and how come they are saying that they have no tie up with them the reception girl told me to call the customer service this was the first time I looked after the goibibo customer services there was nothing but an automation call had zero revert from them I had no choice but to leave the hotel because they told me that they will charge me 1800 separately for a room I was sooo disheartened that time had got no help I was searching for the hotels in other areas in that too heavy rains is that how you be treated as a customer its been 10 days I have received zero help from them I had suffered those 2 days just because of goibibo
I request consumer complaint forum to help me with this I am fedup

Thanks
Amin shaikh

Was tryig to book train tickets and for

Cancellation refund date change in

Team in regards to our booking and this was confirmed as informed

I have been waiting for money refund

My account refund not resolve

I have raised multiple tickets but none of them

My booking confirm please cancel us

Negligible flight cancellation refund

Negligible flight cancellation are

Cancellation refund date change

Flight booking bus stop

I have book Bus on goibibo Delhi to atrulia up
Bus operator was cancelled my bus bcz his telling me bus stop changing .
My booking Cancel date 22/06/2022 now date is 30/06/22 but I have not received my refund amount in bank very poor service goibibo i think it's my big mistake to booking bus on your goibibo

My canceled booking id is
TRNAG9WDSQ624W, and its been more than a month now, i haven't got refund.

I have booked bus ticket via goibibo in Zing bus travels to bandra east on 19th June from Hyderabad.

Unfortunately bus was cancelled by zing bus due to failure in bus. There is no status update regarding refund from goibibo. I have raised multiple tickets but none of them have given me a proper response.

One double room was booked by Mr. Rajesh Bhatnagar in Glades Hotel from June 12-14, 2022.
The Goibibo ID is HTLDVANNXCJP4QYB
PNR No. [protected]

The booking was cancelled on June 6, 2022. The refund of Rs. 8607/- has not yet been received.

Although many complaints were registered. The request ID is[protected].

Please look into the matter and expedite the matter to build the trust.

Rajesh Bhatnagar

Dear sir,
I had booked hotel at Port Blair from 31st January, 2022 to 2nd February, 2022. Due to covid restrictions implemented on tourism by Andaman Administration i was not able to visit Andaman on the said dates. I had already applied for refund but the same stands pending. I am aware that your hotel have a non refundable policy but It was not my choice to not visit Andaman as covid restriction were applied by Andaman government which was not my fault. I have received refund of all other bookings for my trip expect this. I once again request you to make complete refund to me else i have to take help of consumer court which is last option left for me.

Devansh Shamra
RMN:- [protected]
Booking Id:- HTLDSAJGKHMVDZC3

First row and the camera was right in front of me
But driver denied to check that too
Please help me in this in

One of the rooms booked was cancelled on nd of May . The hotel had a free can

One of the rooms booked was cancelled on 22 nd of May . The hotel had a free cancellation and 100% refund until 23rd of May. Inspite of repeated follow ups the hotel missed to cancel the room from their end. Now they are not processing the refund. I have called at least 5 times and every time they say I will get a call back in 24 hrs. No one calls nor the money is refunded.