Ibibo Group / Goibibo Complaints & Reviews

Here is an awesome example of fooling customers and running a scam. GoIbibo, I booked a ticket wrongly as due to app malfunctioning. Post that I immediately cancelled my ticket. Now see the calculation which they are giving me to take eway my whole money : Booking Details: Booking amount : 5351 Coupon Cashback : 254 total:5605 Cancellation Calculation : Booking Id: NSGTCHJWN Airline cancellation charges: INR 6036 Goibibo cancellation...

Hi,
There was a wrong booking on my account with booking iD : NSGTCHJWN. Both the tickets were refundable.As per there policy they deducted all my money as a cancellation fees. Amount was :
Rs .5300.

Now look into the scam which they do:
Booking Charge with :
Booking Id: NSGTCHJWN
Airline cancellation charges: INR 6036
Goibibo cancellation fee: INR 1000
Convenience Fee :...

Hello, well 1 month ago, i rescheduled my flight from delhi-bombay, so the customer care due to her mistake charged me 800 rs extra as rescheduling charges, which later on was apologized and was told to me that the extra amount will be refunded within 5-15 days... but i has been more than 25 days, and i have not received yet, i also asked goibibo customer care, i mailed them so many times but they neither telling not replying to my mail. hence...

Dear Sir/ Madam, We were forced to cancel our Bookings CKAWZP & C3HTXY due to rescheduling of the Jet Airways flight from Patna to Kolkata from 8.0pm to 8.0AM where as our Delhi -Patna Flight was reaching Patna round 3.0pm. At is 7-10 days but still we not heard for the refund as we already cancelled the flights with the Airlines & they informed Goibibo will refund the money to you. JetAirways even confirmed they will refund 100% as...

Please check my id registered with user id - Kaans I have put all the required details along with OTP & referral code roy_geo still I didn't received the Go-cash in the above account. By asking us to provide referrals & then not providing the offer is not correct at companies part & make a bad impression on it. Kindly add the same to the same account & confirm so we can refer more....

I booked a room from Goibibo.com on 19th September and the app froze after my transaction . My money was debited but booking was not done. The app did not show any booking id and I didn't even get a mail about my booking. Now they are saying they can't refund as the room already booked. How can they book a room for me without giving me any information? Even the customer service executive started shouting between the discussion....

I have booked one ticket from AHMEDABAD to BANGALORE(booking id-TUAN8BW6K, booked on 20.7.2015) which was suppose to depart on 7AUG and the flight no. is AI614 which was going to mumbai from where i had another flight AI639 to BANGALORE. BUT DUE TO DELAY IN THE FLIGHT AI614, AIR INDIA gave me a flight to DELHI, from where i was suppose to take a connecting flight to BANGALORE.BUT THIS DELHI FLIGHT GOT CANCELLED DUE TO TECHNICAL FAULTS. And...

Sir, I have booked 2 days stay at hotel Sree Hari Niwas, Katra from October 2nd to Ocober 4th through Goibibo online portal having Vendor Booking ID: [protected]. I tried to cancel my booking on 24th September by calling their customer care number and online portal. Customer care person (Mr. Ankit) told me that they will forfeit the complete charges paid and there will not be any refund. According to their policy as mentioned, money...

I am ramohan reddy from hyderabad and date 23/09/2015 time 8:15 am. I have tried to book my ticket from hyderabad to rayachoti through redbus but due to network issue only payment is done but ticket was not booked and money decucted from my account. Please find below attached image for transaction details. when can i expect my money back?...

I am not doing any transaction with you but my SBI account deducted to amt Rs: 155. Please refund this amount. Trasaction detail- 13-Sep[protected]Sep-2015) to transfer inb ibibo web pvt. Ltd. Ref. No.[protected]IG0ARFXJD5 transfer to [protected] state bank of india RS 145.00...

Hi, I was booking a spice jet flight on 1/sep/2015 from Dehradun to Delhi through state bank of India online banking .The amount of 2, 648 was deducted from my account for the flight booking, but my flight was not booked at all . Then I again booked my account from another bank and the flight got booked, but the amount which was deducted from SBI account was not credited to my account afterwards. For this issue I raised a complain in SBI...

I was booking a ticket at Goibibo website and after deducting money from my credit card I got a message that your booking is in process and we will confirm you in next 30 mins. The flight for which I was booking the ticket was after 3hrs from the time, I was booking the ticket. I called Goibibo that I want my ticket immediately else I wouldnt be able to board the flight. I also asked to confirm whether the ticket will be booked then I will...

I booked 3 tickets on 30th august for a 10pm movie in pvr, nagpur worth Rs.668.40. although the amount got deducted the tickets were not booked and it was only the second time the tickets got booked. usually as the deducted money is credited back into the account within 2 weeks i waited but i haven't got the money yet. Ref/Cheque No.[protected]IG0APMCNQ5 TRANSFER TO 3217 SBI Account Account Number[protected]...

We have two bookings, one for 2nd to 3rd October and other for next day having booking ids HTLMM699YK, HTLRU7A6NM. Need to cancel the bookings because we are not qualified as a family, a group of griends. While the hotel policy states "15 Days prior to check-in - full advance refund", Goibibo on other hand denying it. And then just one of our favourite booking destination gives us the worst nightmare, a wasted full weekend. Even it not transferable,...

The hotel was not at all as how it was in the pics on their website. On the website it said it was a 3 star hotel, and picture of the hotel showed that it was a great star hotel. When I went there the hotel wasn't even painted. There was a very bad smell and it was a very low class cheap hotel. The hotels name is "blue chip korai s inn" in Koramangala, Bangalore. If anyone is staying in Bangalore they can just go to the hotel and see how...

Sir, I seema budhraja made a booking for hotel in Amritsar holiday inn for two nights and paid a total booking amount of Rs 7162. Vide my debit card booking I'd HTLZUVEJ5L I paid this through booking made by net site go ibibo.fot two nights for two people.from 12to 14 step 2015. I booked for two nights.but immediately after booking and paying I checked for one night the price was comming2600 ie 12 to 13th and from 13th to 14th again the...

Hello I was trying to booked a flight ticket on 5th September 2015 around 1.17 pm. From mumbai to lucknow for Rs 5441. At the time of payment the transaction shows failed and at the same time the amount deducted from my bank. Same time I contact goibibo support they said it will be automatically credited to your bank wait till Monday. I waited till Monday but nothing happen. I contacted my bank and take out the statement which shows that...

Hi I was trying to booked a flight ticket on 5/9/2015 for mumbai to lucknow and at the time of transaction it's showed me transaction failed and at that time the money got deducted from my bank amount is of Rs 5441. I called the goibibo support they told me to wait till money it will get credit to your account automatically. After waited for 5 day I did not received any money I contact my bank and bank says the money has been deducted from...

Htlduhs7hp booking id[protected] complain no. Ur website gave result country inn hotel bhiwadi, when I search hotel in alwar. This hotel is 90 km from tourist destination. Do u really think somebody will go to 90 km to sleep. U people r misleading. As a tourist I don't know anything about location. I trusted ur website n u cheated me. I will go to consumer court....

This is with regard to booking Id HTLQDBDZN3 done for houseboat Young Alzira, Srinagar. We checked in around 3 PM on Young Alzira houseboat and were just settling in and then the owner of the houseboat came in and started asking us to move to a different houseboat with the name Azad palace that was standing adjacent to Young Alzira. He mentioned that he has 11 guests checking in for young Alzira and that was the reason he was pushing us to...