Ibibo Group / Goibibo Complaints & Reviews

Hi sir, I tried to make a booking on goibibo website for a hotel booking but the booking was shown as not successful. However the payment was deducted from my account. I am not able to talk to their customer service executive as it is only an IVR system. The reference number given to me was GOHTLDMOB5E3BB[protected]. I want the refund for this. My name is Ranbir Singh Bagga. My contact number is [protected]. Regards. Ranbir Singh Bagga...

Hi this is Atul Kumar singh.I have booked a bus ticket from Goa-Bangalore on 19th apr. the ticket which i have booked is of Sunday( May 3rd 2015). My pnr number is-ZPEFBQN. and Booking Id is-GOBUSae[protected]. On Sunday Morning when i have check out from Hotel i received a message from Varsha Travels that your booking has been cancelled, to confirm this i have called to customer care they took all the information and told me that they...

I have made a booking for Pune to Dhulia(Dhule) for me. The booking was for 1 seat in an Atharva C.K.Patil Travels operated by Rahul Tours and Travels. The passengers confirmed the timing from the pickup point from operators contact number mentioned in booking confirmation. Even we got reminder from GoIbibo to reach on time at the pick up point. And at the last moment after waiting for half an hours I called the contact Number Mentioned...

i have booked three flight tickets for travelling from hyderabad to tirupati on 15/04/2015 with booking ID LB00O5QW and cancelled my booking on the same booking day[protected] then requested for my refund.Still now I have not received my refund, complaint sent to goibibo.com to many times and also called customer care they are giving reply that refund is done but i did not received my refund amount Hence please help me to get my refund...

I booked my flight on 16th March'15 from goibibo.com under the offer 2500 cashback on any domestic flight. After completion of my booking, I got 2500 rupees cashback in my goibibo account in the form of promotional gocash which will expire on 14th June if not used as per their policy (90 days). The flight was from Chennai to Mumbai on 9th April'15 and airline service provider was Spicejet.The ticket cost was Rs.2948. But unfortunately on...

Dear Sir/Madam, I, Nitin Satpute (Passport Number: K0616707), have booked ticket yesterday[protected], Mobile number:[protected] from Rome to Mumbai by Egyptair airlines (Dept. date :[protected], Dept time: 18.20). My payment (Rs 25, 220.00) has been deducted but ticket is not booked. I do not have any PNR number or confirmation email. Could you please have a look at the matter and send me the refund amount as early as possible?...

First they tell you you due to technical error price of ticket has gone up by 6000 .. I mean wtf .. Not 500-1000 .. Directly 6000 .. Then they force you to abort you ticket or give them rest of the amount .. When you abort .. They tell you it will be refunded in 24 hrs .. And here i am 10 days have gone by .. No refund.. Wht they do is they take peoples money put them in market .. Earn some money of it .. And tell them due to some technical...

23rd april 2014 i booked a ticket of pune to amravati from goibibo.com.due to some techinical problem the ticket is not booked.when i contact with them they said me so easily that the ticket is not booked, nd you have to book another ticket.they said me that your money will be refunded within 2-3 working days but till now april 29 i havent received any refund text or any kind of texts.when i email them asking for help i have got...

I had made a goibibo hotel booking at Ramada encore for dates July 18th 2014 till July 21st 2014 for Rs. 23156/-.My goibibo booking id was HTLEGLEANH. The hotel cancelled the booking a few days later, and I was informed on 20th July 2014 by goibibo.com, that the refund would take place in a few days.Till date, despite repeated enquiries to Goibibo, I have NOT received my refund. The latest ticket number given to me was [Goibibohotels-750006].Each...

on ibibo website i booked 2 tickets i fill data for 2 passenger and select 2 traveler but after payment they give me only one ticket . now they dislike to give refund . i am attaching screen shot also that i fill deatil for 2 person and web site showing price of ticket for 2 person...

i booked flight from hyderabad to lucknow but after 30 mints received the confirmation that flight cannot be booked and money is refunded in your account but I havent received the refunded amount yet .As said it would be refunded within 72 hrs but now it has been more than that and i havent still received the amount. Unhappy with your services and get it done till tomorrow . BOOKING ID-GOFLD8cae[protected] BOOKING NO-[protected]...

I have cancelled my ticket for travel from Mumbai to Ahmedabad ( PNR JHTL5) in booking Id: AMD6IBGQ9 on 22nd Feb 15. Cancellation of the same done as the airline service provider rescheduled the flight departure time. Refund for the same has not received till date & it's been shown as refunded in Goibibo application & in reality I have received no refunds. The number given of goibibo customer care [protected] gave no response other...

I was booking flight ticket on 18th April, 2015 from Delhi to Patna for my friend. After doing the payment procedure through Net banking, The transaction was failed on the Goibibo site. But the amount of Rs 10, 940 was debited from my account and has not been refunded yet. Moreover there is nobody to listen to my issue on Goibibo. Used phone number for booking was [protected]. Mail id given was: [protected]@gmail.com Please resolve...

I have booked flight ticket through go ibibo, i want to reschedule the ticket, but very fed up to ocntact the customer service, They have given 2 no's for contact.. One is not in use other toll free no is not getting and luckily if some one picks up the call. They cant able to make any online services regarding ticket issue. They telling resons of proxy error, it gateway down, please contact tomorrow like gicing lame execuses. I have...

I have booked a resort vide Goibibo.com through Booking ID: HTLTQTDP2U for May 7th, 2015 by paying an amount of Rs 10, 540/- with a 100% Cash back promotion however i have received 9000/- instead of Rs 10, 540/- Go cash which is approximately 85% AND NOT 100% rather than getting the same reverted back onto my credit card. I still accepted it but now when i am trying to book a flight or a hotel, on the payment page, it is not accepting my...

I did my flight booking from Goibibo on 13-JAN-2015 (GOIBIBO Booking reference number TUA64XV8Y) as below AirIndia flight from Shillong to Kolkata on 28/04/2015 PNR number of ticket Y8BS7 Confirmed AirIndia Ticket number[protected] for Angsuman Sengupta (me) Confirmed AirIndia Ticket number[protected] for Anushka Sengupta (my daughter) I paid Rs 2606 as GOCASH (This cash amount was stored on my account due to some previous...

I have reported HDFC bank on this fraud transaction from my card and also converted this amount to EMI.


I found many such complaints in this portal.


Date: 17-Apr-15
HDFC Credit card Loan No: 15452575
Merchant name: IBIBO Web Pvt Ltd...

I am booiking bus ticket tirupathi to vijayawada sre kaleswari travels 16th april 2015. Bus is canceled with out intimation. My pnr Number is SKBRS3707843. Booking id:GOBUSAND[protected]. Please refund my money of 1200Rupes in my Bank Account...

I would like to bring to your notice that I have booked a ticket to Bangalore on[protected] from Goibibo.com & same was cancelled thru Indigo contact centre. While confirming from airline same has been cancelled & remaining money will refunded in GOibibo account. Now after almost after 20 days still the amount is not credited in my account. While contacting thru your customer support centre no relevant reply will be given to me. Please...

Booking I'd: N6ED964GT Airline PNR: D964GT These are the details of my flight which I booked with goibibo. My return flight was cancelled and the airline has refunded the amount in your company's account. I have been trying to get in touch with all the details and no one has responded back to me from goibibo. I request you to please look into it and refund my amount asap. My phone no. is [protected] Regards, Mohit...