Ibibo Group / Goibibo Complaints & Reviews

Dear sir, Myself, Umakant had booked a ticket of Spicejet flight of 23.11.2014. The booking was from Hyderabad to Lucknow. The booking ID was NSGR8T7PW and it was booked Through IBIBO LTD. The flight got cancelled by your company due to some technical issues. Sir, despite my several communications to the your company and IBIBO Ltd., I have not received the Refund amount till date. Kindly do the needful to get my full refund by airlines...

In this website they dont provide customer care propery. They dont listen to those who have an issue related to any customer issue like ticket booking, sign in problem. This webste inly knows how to collect money but they cant take care of their customers. Please some one help to resolve customers issues. I also have one issue if some one can help out with their call centre then it will be grateful. from past 1 week I ma following...

This is with reference to the case 227509. I have cancelled my hotel booking HTLVPWTRYS and the refund is credited in go cash under promotional offer which is incorrect. I have already received response from Goibibo team which is inappropriate. The reason is follows: 1. I made a booking in Taj Ooty (Rs 11, 873) under FULLREFUND promotional scheme through which I was refunded 9900 points as part of promotional go back offer --> this...

Booking Date From To Booking ID 06 March Hyderabad Tanuku GOBUScfeec[protected] BSR Tours&Travels seat no:R14 for Friday, March 20th, 2015 Operator PNR No. ABRS3390811 But unfortunately bus has been cancelled on 7th march 2015 till now i didn't get money back.so please do need full....

I am trying to rechedule a flight - it is a medical emergency - However the customer support experience is a nightmare. In the email below - I am asked to call a number - when I call the number - I am asked to wrtie to GOIBIBO. When I go the site - there is no email where I can write to !! I mean - do you guys want to torture customers!! Can someone from GOIBIBO please give me a way out - I need to get my team member back - as early as...

Please refer to my Booking N0 GOPKG[protected] (Ravish kapoor) we had booked a flight & hotel Rs 14, 153 dt 28/02/2015 from credit card & it did not get confirmed booking so we were told that refund will take 5 days as on 28/2/15 I had booked from credit my card as till date no refund received as I try to reach customer care both call cannot reach & email I request I send on 24x7 express so many times flight...

Mail on 23rd Feb(Refund Amount 1934) Dear Customer, Greetings from goibibo.com!!! This is in regards to the cancellation of your reservation with the booking ID LB01NR5P//N6EF8WHWW We tried contacting you on your registered mobile number with us however unable to establish the contact. We called you to discuss about cancellation fee as no refund will be remaining once the booking is cancelled. Booking ID: LB01NR5PAirline Cancellation...

I bring to your knowledge that I have made bookings for stay at hotel summit namnang at gangtok for the following period. Check in 10/04/2015 to check out 12/03/2015, 2nd check in for 22/03/2015 to check out 24/03/2015, and third check in 24/93/2015 to check out 27/03/2015. While making the booking on the reservation page the cancellation policy stated was 24 hrs prior to check in before 900 hrs CANCELLATION charges will be zero, but to my...

Re: [#185046] is the ref number provided by Goibibo on 22nd Feb 2015 when I sent a mail. But till now I did not get any refund amount even after multiple reminders.Here I am mentioning my story once again. Myself Ravinder Gurram, I have booked my ticket on 20/01/2015 for 26th Jan 2015 journey from Hyderabad to Mumbai with NTR Express.Booking number is GOBUS38c8b[protected], seat numbers are J3 & J4and the fare amount is Rs.4616/- But...

I have booked a refundable 2 night hotel stay at Mahabaleshwar at Ramsukh Hotel for the 20th and 21st of March 2015 on Goibibo.com website on the 9th of March 2015. The booking confirmation states that the Hotel booking can be cancelled before[protected]:59:00 IST, Cancellation charges will be 0% Cost.
Although I want to cancel the booking, they are stating that I will not be able to get full refund as I have used their coupon...

Bus refund not processed This is the message we got on our mob [protected] on 5th feb when we cancelled ticket…your customer care is not replying even after showing this message, refund is far story. 1.5 months passed, tired up writing to their customer care, their website doesn't take refund request… Cancellation has been done for the seat No 12, ticket No ht178759.Refund will be processed within 5 days. Thanks Deepak...

Hi, Booking was canceled by the bus operator and they allocated our seats to other for Rs 1700, telling us that our money will be refunded by Goibibo I had to pay another 1500 to bus operator to board the bus in cash as I didn't have any other option So total cost of my journey was Rs 2200, instead of Rs 700 Rs 1500+Rs 700 = Rs 2200 let me know what action you gonna take against bus operator and how I will get my money back...

on[protected] we booked a ticket on line from your site for the flight SPICE JET flying from Newdelhi to Chennai. our registered mobile number is [protected], ticket booked in the name of Krishnamoorthy v . Amount deducted is RS 5841/=(five thousands eight hundred and forty one only) Lot of inconvenience caused because of the above happened . Atleast reimburse the amount ASAP quickly. Krishnamoorthy.v [protected]...

I booked Flight+hotel package for Hyderabad Booking ID F6EW19MUE dated March 4, 2015, 3:11 p.m. I was to travel from Hyderabad to Bangalore by Jet Aiwyas under PNR: TVGDRO and Ticket was not alloted by you and neither it was generated till the flight left I do not know whereabout of the ticket and your Site says its processing till the last minute.Jet Airways refused me to board the flight . I bought new ticket by paying Cash...

GOIBIBO is the worst site ever. they deducted my amount from my debit card, also deducted my gocash balance and still the hotel booking was not confirmed. i tried to contact them, they made me hold for an hour and then replied that madam we are sorry u have to cancel the booking. i have not yet got any refund and also i am standing outside the hotel since 3 hours. neither are they refunding the amount nor did they confrm my bookng . please...

I talked on this refund issue with their customer care executives in n number of times and every time they said 5 to 7 working days. Two days before i submitted request in website and today i got mail and in that also saying same thing 5 to 7 days. Its not all fare at all. Kindly take proper action on this please as soon as possible. I talked on this matter with respective airlines(spice jet), they said that they already processed...

Hi Team, We have booked ticket on Goibibo.com website on 21 Feb(for date of journey on 5 Mar), which costed 2200. We have cancelled the ticket on 27 Feb but, still we did not receive the refund. We tried contacting them by call/email but, no proper response fom them. Can you please help us. Thanks, Vamsi Nallan +91-[protected]...

I booked ticket from Pune to Hyderabad for travel Dated 05th march 2015 with Satnam Jabbar travels. I booked this ticket on 14th Feb 2015. when i reached my boarding point yesterday i was told by the operator of the bus that the tickets booked with Goibibo has cancelled and you will be refunded the booked money. So when I reached goibibo site to register the complaint, the page keeps on loading when I submit the complaint request for refund...

I had been writing emails to below people from Ibibo from Feb 5th but there was very no response from them. When reached Rishabh Bali on Phone on Mar 4th he committed to send the invoice copy by Mar 5th . But that didn't happen. V-Kamal Kant <kamal.[protected]@ibibogroup.com>, V-Rishabh Bali <rishabh.[protected]@ibibogroup.com> Looking at some help for speedy re[censored]ions. Thanks, Naveen....

These transactions happened from my SBI account without my knowledge and this is fraud. Ibibo has deducted the amount from my account by some fraud. Please look into this matter as soon as possible. Please help me with the matter and get my money back. Regards- Ekta Soni Email - [protected]@gmail.com (28-Feb-2015) TO TRANSFER INB Ibibo Web Pvt. Ltd. [protected]IG00QZNAV7 TRANSFER TO 3217 380.00...