Ibibo Group / Goibibo Complaints & Reviews

I booked ticket through Goibibo. PNR J2E8WL, Flight was cancelled by spice jet. Despite of 10 calls i got half refund that to incorrect. Balance i am awaiting for last 1 month. In fact now they removed the option to talk to CC executive from their helpline no. Worst Experience. Thinking to take them to court or this agony of customers will not stop...

I have booked a ticket through goibibo.com from Bangalore to Tirupathy for 20th Feb 2015. Booking ID- GOBUS15b[protected]. At eleventh hour bus operator has cancelled the ticket & advised to contact Goibibo.com for refund /alternate arrangement. This caused me lot of mental & physical harassment as i was travelling with my family at night 11 pm with nowhere else to go stuck at a lonely pickup point. I tried several times on their...

My Fligth from Bhopal to Mumbai was cancelled due to fog on Jan 4th, I have contacted Goibibo customer care 5 times and every time they redirect me to other parties. I had the worst kind of experience from goibibo. It should be their responsibility to credit the amount back immediately. Call center guys dont even know what they are doing. PNR OYBXOO Flight No 9W372 Eticket No 589 [protected]...

I have booked a ticket through goibibo.com from Hyderabad to Shirdi for 20th Feb 2015. Booking ID- GOBUS05ded[protected].At eleventh hour bus operator has cancelled the ticket & advised to contact Goibibo.com for refund /alternate arrangement. I tried several times on there website under 24X7 Express Care link under support. But site is not responding at all. I tried from Mobile App also but it was also not responding. All call center...

I have booked a ticket through goibibo.com from Hyderabad to Shirdi for 20th Feb 2015. Booking ID- GOBUS05ded[protected].At eleventh hour bus operator has cancelled the ticket & advised to contact Goibibo.com for refund /alternate arrangement. I tried several times on there website under 24X7 Express Care link under support. But site is not responding at all. I tried from Mobile App also but it was also not responding. All call center...

Dear Sir, I was making a online transaction for ccs university on 15 feb of Rs- 2300 for a student namd Arti Tyagi but Transaction Was Failed . and a massage was vesible on the page that was like this Ibibo Web Pvt. Ltd. 15-Feb-2015 [04:52 IST] Account Details Reference No. IG00PMUYJ3 Debit Account No. [protected] Reference No [protected] Amount INR 2, 300.00 Amount in Words Two Thousand Three Hundred Rupees only Status We...

PNR- VS5R4M BOOKING ID -G8VS5R4M Sir Initially i booked my flight from goibibo.com but later i cancelled my flight of GO air on 1 Feb 15 from customer care of go air, but till date not received the cancelled amount. I tried on line site of goibibo but went waste My contact details [protected]@gmail.com [protected]...

WHILE I HAVE MADE ONLINE BANKING FOR RECHARGING DISH TV FOR RS. 400/- FROM UNION BANK OF INDIA HAVING TRANSACTION ID .[protected] DT. 16.02.2015 . THE AMOUNT WAS NOT REACHED TO DISH TV BUT THE AMOUNT WAS DEDUCTED FROM MY ACCOUNT. SO PLEASE REFUND THE SAME TO MY UNION BANK OF INDIA BANK ACCOUNT....

No ticket has been booked in my booking history but i can see amount been deducted from my account. I need refund for the ticket as the flight has already gone and there was no ticket received by me. No customer care is there to resolve my query. i called all numbers but they are only voice response and nothing else. i called corporate office they just said i will help but then after 2-3 calls they are now disconnecting my call...

I ANJANA make a payment for examination fee of ccs university meerut on the behalf of Registration no:14V8440558 of B.A 1st year (Private) through my account SBI.From my account two transaction of Rs 1880 each was deducted with ref No. IG00PRVQD9 date 17/02/2015 and Ref. no. IG00PVDCJ6 date 18/02/2015 on the same Registration No. but it was not shown in form print receipt. deduction was also not refund and not updated in the forms.. In between...

I had booked an air ticket from goibibo mobile app from bangalore to cochin. The pay was deducted from my account (city union bank) towards goibibo. I did not receive my ticket or could see any booking in the goibibo mobile app. So i request for refund of the flight fare as soon as possible. Please consider this as very URGENT. Reference no.[protected] CITY UNION BANK. Transaction was done towards goibibo...

My ticket pnr no. 4ryvlz . This ticket was booked for two passenger delhi to vilnius via amsterdam 04 nov. Returning date 20 nov paris to delhi.
Flight has been canclled airline was committed to full refund credit for 48 hours to 72 hours in bank account but goibibo only one passenger refund 42501/- my ticket amount is[protected]= 44711/- is balance...

On 31.01.2015 I booked ticket from Chennai to Teni. During transaction, the amount got deducted from my account but the ticket not booked. When I checked with customer care, they said the amount will be reverted in 7 working days. But, still yet to get the refund amount form Goibibo. Date 31 Jan 2015 Mode HDFC Netbanking Narration [protected]PayUIBIBOWebPrivateL Cheque/Ref. No. [protected] Amount 1, 490.00...

I make a payment for examination fee of ccs university meerut on the behalf of Registration no:14V3538899 of B.A 1st year (Private) through my account SBI.From my account transaction of Rs 1800 was deducted with ref No. IG00PNEE02 date 15/02/2015 but it was not shown in form print receipt. deduction was also not refund and not updated in the forms.. Kindly solve out my problem......

I filled ccs university form for exams but the payment using State bank Internet Banking. Transaction Ref No IG00PNDTF3 for Rs.850.0 on 15/02/2015 07:00:06 deducted and the form is still showing payment not received when i get my refund Mobile [protected]...

I have cancelled my ticket and ended with wrong refund amount. So please check the below details. Booking ID GOBUSANDcb[protected] Original Ticket Cost is Rs. 650 ticket cost after using Promo code and My goCash is Rs. 480 Final ticket amount paid by credit card is Rs.480 Cancellation charge as per bus operator is Rs.65 only. So if i cancelled the ticket i should get Rs. 415 back to my credit card account and promotional amount...

I booked a bus ticket for Chennai to Bangalore for travel on January 26.. Two days before travel date they said the operator has cancelled the ticket and they dint provide me any alternative travel arrangement nor refund.. Every time I check with them, they say that they are working on it...No confirmed date for refund.....

Respected Sir
i make a payment for examination fee of ccs university meerut on the behalf of Registration no:14V2426561 of BCom 1st year (Private) through my account SBI.From my account transaction of Rs 1800 was deducted with ref No. IG00PKMK4 date 14/02/2015 but it was not shown in form print receipt. and earlier three times i faced this problem .The earlier deduction was also not refund which was make 4-5 days earlier and not transaction...

sir i had booked my spicejet ticket with PNR NO. P3Q9UI through goibibo.com for 11th of november 2015. spicejet has cancelled all the flight. i called goibibo so many times from the day of 11th november till date but they always gave me wrong information. sometimes customer care said it is refunded from airline side and they r going to refunf in my account within 5 days and sometime they said its not refunded from airline side. they always...

Customer support is not at all good. I got no response even after 20 days. I hate to book in goIbibo again. My main issue is goibibo charged 99 rupees for my travel insurance but, I didn't get any insurance certificate even after the journey. Customer care numbers are definitely stupid. There is an IVR on the call which cannot solve our problems. 24x7 customer support can be considered as 24x0. I am not sure why you guys calling that...