Ibibo Group / Goibibo Complaints & Reviews

I transfered money to Oxigen wallet on 13 feb around 12:20pm but it got transferred to Ibibo web pvt. ltd. How it got transfer? I dont know.. Sms from bank side----Thank you for using State Bank Internet Banking. Your Transaction Ref No IG00PGSRN5 for Rs.124.85 on 13/02/2015 11:57:21 Kindly see the attachement of last transaction of 124 rs. Kindly revert my money. Cell no.---[protected]...

I was booking ticket from bookmyshow, com when i got the high security password and entered it. the site stopped responding. and when i checked my the account statement in netbanking i found money is already taken by ibibo and the seat is still vacent.. when will it get refunded??...

I have booked a bus ticket through your website and the journey date was on 27th-Jan-15 09:00 P.M. This is the second time i was booking through goibibo and i have read their refund policy while booking that you will deduct 50 Rs for cancellation if it is done before 24Hrs. I tried cancelling the ticket on 24th Jan and i was not getting any confirmation sms. So i called up their customer care and he said that the specific bus provider does...

I have booked ticket in goibibo.com using this registered Email(bio.[protected]@gmail.com). Journey date: 26 Jan 2015 Departure Time : 21:15 Booking ID : GOBUS7ccdd[protected] Travels Company name: Palraj Travels Actually what I have experienced. Bus Came at 10.20PM Bus got breakdown from starting stage itself. I just asked with Driver their response is very worst, They told alternate bus will come only at 12.30AM of...

I had booked a flight on November 4 2014 for my brother and my sister in law from mumbai to male and made a payment of 42710 wide a credit card of my friend Bharat dave and hereby was shocked and astonished to see the messaged on 27th of January just a Few days before my travel itinerary ie 3rd feb 2015 stating that the filght has been cancelled and hereby i called up goibibo to confront the same. To my surprise goibibo had no idea about...

Hi team, Thanks for you esteemed service always I booked a flight on 14 Feb 2015, Saturday, from Hyderabad to Mumbai flight number AIRLINE:9W and PNR:- LUCNAY, ticket number[protected] I got today, but when will I get the seat number. Pls Help Pls call on [protected] in the morning hours before 11am Pls look into this matter as soon as possible as this is a high priority matter. Thanks & Regards Neville Joseph...

Goibibo has been a pain ever since I tried booking a ticket with them. While I was booking my ticket, the amount got deducted but the ticket never got booked. I called up Goibibo customer care and was informed that they have received my amount in their agency account and the amount will be refunded within 48 hours. But to my surprise nothing happened. I followed up with customer care and they told me to wait for 2-3 days more. Nothing happened....

booked a ticket online and wasnt informed abut the cancellation of the flight from the vendor so also after full cancellation charges were promised to be reimburses no refund has yet been transfered nor does the company has any tol free numbers and nor does the ivr options suffice do ne good to your queries...

I cancelled 2 out 5 five tickets from Goibibo on 6th december last year, and i got a invoice for Rs 4500 as my refund amount for that cancellation. But after one month i got back only Rs 555 as refund amount. when i tried to contact their customer care, i was not getting any proper response from the team....

I've requested rescheduling this so many times, I've sent the request through website, only one representative called back in 2 days ago and claimed it cannot be rescheduled. I called Etihad and couple of other travel agents, they all say Goibibo can reschedule this but you guys are claiming it cannot be. This is a fraud. All international tickets can be re-scheduled, there are no exceptions to this. How can you create such rules and...

1.I booked ticket through your site.flight cancel due to operational reason. I cancel my ticket through airline site 23 jan 2015 and also call goibibo custmer care num.They told me my refund will credited in 7 days.But 8 days has been passed no refund credit ed in my account. I has been 7 time call and talk to custmer care.really I am very upset to yout service.flight detail Pnr I43Z8S ccu to portblair dated 24 feb and return flight 2 march...

Hello, I would like to share my story how I was cheated by goibibo. First I found a cheap ticket around at cost of 44k, and use discount code which gives discount of 4000/- and book a ticket by doing payment of around 40k. but it gave me error after paying the amount and I raise a ticket in the system. just after some time I check the fair gets down to 43k and I can have discounted rate around 39k. I talk with their support but they...

This company keeps offering lower rates then other travel service websites and when the time comes of giving the confirmation to the booking they will debit the payment and then say payment failed and re-forward to the revised price web page which offers higher pricing.

When spoken with their customer care they say they cannot do not anything, it is a regular problem and should re-try the booking.

Advise not...

Dear Sir I booked a ticket for Hyderabad-Trivandrum on 06/10/2014 in Jet Airways through GOIBIBO for 4 passengers (Booking ID No.TUABC4T94 / PNR NO. LCKAHI) for a journey on 21/11/2014. I cancelled one passenger's ticket on 07/11/2014 (8PM) and that of the other three passengers again on the same day ie. on 07/11/2014 (8.36PM). I got confirmation mails from GOIBIBO for these two cancellations separately stating that I would receive...

Hi, I am Aman Chandak, booked a ticked from goa to pune on 3rd Jan, booking id. GOBUS27ca[protected], but the bus got cancelled by the operator and then I called goibibo to get refund my amount to me. I called them like 15times till now to get my refund and every time I get the same reply it will be reaching you by 1-2 days, I really don't know much more days they need now. I want my money back asap. Really unsatisfied by the service...

Hello, Recently i have booked tickets from a particular source and to destination. When the day came driver called me and informed that the bus is on the way. so we are waiting at the pickup point. Finally after 40 mins i called driver and got to know that bus was already left the place. Got an update from driver that Source is from guntur district and is not from krishna district. Reached nearly 25-30 times to goibibo team for any update...

I have booked the ticket for bangalore - Kumily ( for Saturday 10th-1-2015). Ticket booked on 7-1-2015 by goibibo site, still i didn't receive my ticket confirmation by SMS or MAIL. And i have called your customer care team lot of time ( more than 10 times) and i wasted my lot of time for booking the single tickets. As per the customer care conversation, i have tried to take the print out of the ticket by ticket no, but it is throwing...

Hi i tried to book an air travel ticket on 12 Jan 15. the money was deducted and on the website page it did not show whether the transaction failed. I inquired with the customer care and they said that they have not received the money. I inquired with the bank and the bank said that the payment has gone through. Even my bank statement shows that the payment has been sent to goibibo. My payment id is BIL/[protected]/PGMIB-/[protected]_WWWGO. Kindly...

Hi Team, I did two transactions and booking ID << GOBUS[protected] >> is for second transaction for which i got refund amount but no update about amount which detected for 1st transaction from Goibibo team. Many mails send to support & management team but no response. Once again I have verified with bank team they have clearly saying that merchant have claimed both amounts and they have give approval id also to...

1) Vide Booking Id -GOBUS1c9c[protected] I booked Bus tickets on 13.1.15 for Pune to Malegaon Dist Nasik for 14.01.2015 While online booking, Malegaon appeared in window. However the print of booking show Malegaon(Washim). Window didnt show Malegaon(Washim) in window still it is selected by default. 2) I have immediately tried to contact on phone no. But it was continuously busy.similarly I emailed to goibibo within 5 minutes from online...