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Ibibo Group / Goibibo Complaints & Reviews

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Last updated Apr 18, 2024
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Ibibo Group / Goibibo Phone Numbers

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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 255

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K
kanjan1987
from Noida, Uttar Pradesh
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Money not refunded-Cyber crime

Address:Thane, Maharashtra

Dear Sir,

I was placing order online from tradus.in an ibibo.com venture , but order was not placed and money got debited from my account...

I tried to contach ibibo as well as tradus.in customer care, even mailed them, but till now there is no response.

Please do the needful.

Regards,

Anjan...
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M
mukeshk111
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong transaction of my card

Address:Mumbai City, Maharashtra

hi ,

i would like to inform that from last - 2 months there is some invalid transaction of IBIBO is going on from my credit card of sbi. i had also complain to credit card company but still no reply from them.

first transaction - october -2010
second transaction - 17th jan - 2011

my name is - MUKESH KOTHARI
email - [protected]@yahoo.in

further, i request...
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L
lajoshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Refund for a Cancelled Flight

I booked my Go Air ticket on the portal goibibo.com for travel from Delhi to Lucknow. The flight on Dec 23 (G8-351) was cancelled and the airline endorsed on my ticket the eligibility for a full refund. On my return back to B'lore, I approached Goibibo for the processing of the refund. Till date (Feb 8, 2011), the full refund has not been processed by them. The airline (Go Air) processed the refund to Goibibo on Jan 5, 2011. The travel...
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R
riturajmnnit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Referral Program

Address:Bangalore, Karnataka

Hi Team,

There is this Referral Policy being run by Goibibo Team since long.
I was also lured by it and considering it a good discount and earning, made a series of my booking @goibibo.

There policy says amount will be transferred to my account once it reaches 2000/-
I have reached that limit a long time ago and when I asked them to initiate the transfer, they confirmed that due to technical issues,...
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V
vinodvishwa.2k
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get the refund

Address:Gurgaon, Haryana

Hello Sir,

I have booked flight through Goibibo online from Delhi to Ahmedabad on 23rd December. The details regarding this are as defined below:

Passenger Name: Vinod Kumar Suthar
From: Delhi
Destination: Ahmedabad
Booking Date: 23rd December 2010
Departure Date: 24th December 2010
Amount Paid: Rs. 8771/-
Booking ID:GOFLDB584A485840
Logged case in Goibibo Customer...
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S
sumit.kochar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent practice

Address:Delhi

i bought a mosaer baer pendrive on tradus.in(an online initiative by the ibibo group) on 22nd december,2010.
the payment got deducted from my bank as being reflected in my statement but duue to some technnical fault at the company's the order couldnt be processed. Despite repitive e mails and long telephonic with conversations with the executives, where i did even provide the transaction ids and other details, nothing has been...
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M
miraju
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund even after 2.5 months of ticket canceled

I paid Rs 41000/- (approx.) and booked air ticket of Air India through http://goibibo.ibibo.com/ on Dec. 3, 2010 from Kolkata to Trivandrum for Jan. 2, 2011. I canceled the same ticket on Dec 13, 2010. I have not received the refund so far. I might have made almost 100 calls to the office of Goibibo. I have interacted with Mr Farhan, Mr Rajesh, Ms Heena, Ms Kaur, Mr Vikas Das (Supervisor), Mr Sumant Bhardwaj (Manager) and many other officers....
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V
vashima
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancelled by Goibibo even after amount is debited

Address:Bangalore, Karnataka

Hi,

This mail is in reference to the bookings made with Goibibo website.
Today, 8th January I made 6 bookings on Goibibo website. I selected 6 flights and paid for these flights. The amount was deducted from my accounts for all these flights. Per the Indian Companies Act. The website had flights that is invitation to offer and as soon as I pay for these flight it becomes a contractual obligation for Goibibo to honor...
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R
rajmohanece
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction

Hi,

If a transaction fails GOIBIBO.COM is not refunding the money immediately they are not responding properly if we contact them through mail or phone.

First they are not suppose to charge for a failed transaction even their FAQ says that they are charging for failed transaction...then if they are not ready to refund the money back in time will they be ready to pay the interest that credit card charges for that...
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T
tanmaykhandare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not transfer

Address:Mumbai City, Maharashtra

i played real cash in ibibo rummy & i win i withdraw 2 times but money is not transfer to my account

withdrawl no is - [protected] = 50 rs
[protected] =2000 rs
my mobile no ----[protected]
plz my id is [protected]@yahoo...
+1 photos
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K
kusha70
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment

Address:Delhi

There has been a series of complaints I should launch against goibibo.com.The recent one was when they are sharing wrong offers which do not exist.There was an offer which failed to act on transaction.
There was a commitment of 10% discount on use of Icici bank cards which amounted to 250 rs.I received a bill on the ticket with the discounted amount of Rs.4508 where in i was charged Rs 4758 from Icici account on speaking to them on...
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B
babita26
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prank calls & sms

Address:Khordha, Odisha

This is to bring to your notice that, One of the subscriber of social networking site www.ibibo.com is using my no. as his/her contact no. This process resulted to lot many prank calls and sms in my number. I am totally harrassed and disturbed mentally severely. Since morning 4AM, dt.17.11.2010, i am receiving these calls and sms in my no. How come one person can register through other's mobile no.? There should be some validation of...
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I
irfanahemad
from Aurangabad, Maharashtra
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cheating

Address:Aurangabad, Maharashtra

hi im irfan ahemad i have account in www.ibibo.com i play real cash rummy on this website but whenevere im near to win web site hang and the time of decleration of card one card not open that reson i lost my monye pleese keep action on this web site...
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A
alok725
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BALANCE NOT TRANSFERRED

Address:Khordha, Odisha

Dear Sir,
I Mr.Biswajit Pattanayak want to register a complain against www.ibibo.com that I have won 105 rupess by playing online rummy game in ibibo.com on 28th september 2010and transferred the balance to the my sbi bank account with all the information required by online money transfer.They have deducted the balance from my ibibo account but the money is not credited to my bank account.

I have wasted my valuable time...
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V
varuni goel
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refundable

Address:Pune, Maharashtra

I found Go Ibibo as the worst company to deal with.I booked the tickets on 17th june which resulted in a failure.On calling then numerous times,I got the same answer that the money will be reverted back within 5 to 7 working days which never came.Its been 3 months I have been calling them and writing mails..Such companies should be bring down to ground as they have no right to stand in the market.....
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F
funkyscorpion
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No-refund for cancelled tickets

Hi

We booked two tickets in an Indian Airlines flight. Firstly the transaction did not go thru but the money got debited. When we called the travel desk helpline, they managed to get us the PNR. Then we had to cancell those tickets. Its been more than 20 days now, and yet there has been no initiative of re fund taken from their end. There is no response if I call the helpline either. I guess this can be fixed only if taken...
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G
gautam.lapsiya
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discount not provided

Address:Mumbai City, Maharashtra

Discount not provided
Hi,

I had booked 2 tickets from Mumbai to New Delhi for the date 23rd June 2010 on flight 6E182.

The fare for the flight was INR 2994 per ticket and there was an offer going on that if I book the ticket through HDFC Credit Card an Additional Discount of INR 250 could be availed.

I had booked the above ticket through an HDFC Credit Card which was supposed to cash backed...
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M
manmohan_9
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no customer care

Address:Howrah, West Bengal

I doubt if ibibo has a customer care cell, I have been trying these customer care number since last couple of days, [protected] and[protected]. Neither do they ever transfer the line to the executive, nor have they sent me the airtickets on mail. I think my tickets are not booked either. Its a messy service altogether. My credit card is also not debited yet, which means that my tkts are not booked....
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C
chakra1s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complete Man Functioning Website

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

I booked a ticket today via your website "goibibo.ibibo.com" and i filled journey date 01/07/2010. and while after booking and money transffer i get a ticket for 01/08/2010. And as this ticket was non refundable so it charge me 5000/- Rs for cancellation. This should not be the way a online system going with internal errors.

Ticket booked for Delhi to Kolkata PNR No. FMN08TPRIGE...
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5
50520
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goibibo is fraud company (complaint # 1005066)

Address:Karnataka

Goibibo is biggest cheat company my refund is pending from 25 days have called on gurgaon office for 18 times & spoken to 9 people but all of them are cheats

No response , they are giving fake transaction ID of refund. They do not allow people to talk to managers

Its a Big cheat company !!!!!!!!!!!!!!!!!!

CEO seems to be useless who runs company like this


Regardsbr...
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