Ibibo Group / Goibibo Complaints & Reviews

Amount got deducted from my account upi ref[protected] on 29th Dec 9:54pm for 7012/- rs but no confirmation recieved for hotel booking from Goibibo site . Please refund.

Rudresh
[protected]
rudresh.[protected]@gmail.com

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Booking ID - GOFLDMT8B62E[protected]

I have booked a ticket via goibibo on 16th Dec, the amount of Rs 16502 was deducted from my account but the booking didn’t went through

I called the customer care next day and they mailed me stating the payment would be refunded in next 7 days by the payment gateway which is still not done and I need some support

There is no customer care number I am able to reach out to, all mail ids are bouncing back so I don’t know what to do and how to complaint

Please find below the details -:

1. Date of Transaction - 16th Dec 2021
2. Customer Email - Anikate.[protected]@gmail.com

3. Customer Phone Number - [protected]

4. Transaction Amount - 16502

5. Transaction Type - Net Banking

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Today morning around 5:27 AM I have received a message from citi bank stating Ra 5495 spent on your card ending XXXX on IBIBO group private without pin/otp. How can a transaction be made without cvv details and OTP. What scam is going on. Refund my money.

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Address: PRAVEEN KHANDELWAL

Ibibo Group / Goibibo — I have booked HOTEL ROOM in goibibo but it cancelled ..but still not refund.

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Address: Kalavasal,madurai

They said three days but still not received...

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Payment debited through net banking

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Cancelled my hotel

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My credit card payment

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I have visited hotel and hotel denied checkin due to not updated aadhar card. I was being humiliated and even goibibo doesn't care about their customers.
World bad company I have ever come through is goibibo.
I need my refund as I was denied checkin
Even this issue should not arise.
Booking PNR - [protected]

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Refund full amount due to covid-19 outbreak and government order of tourist banned

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To Amritsar, the amount is deducted from Bank and transferred to Goibibo but Goibibo didn't book the tickets. After trying to reach them through calls or messages even twitter they didn't help me or my brother with the iss

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My transaction is pad

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My transaction

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Had booked a flight ticket from Patna to Mumbai and cancelled the same

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Address: Gurgaon

They took my money and send a message for failed booking. They knew they cant provide the service but took the money first, did a fraud and now not returning. After that they dont pick calls, harass us and dont resolve. I am waiting for my money since a month now for a failed booked from their side. Very bad people, doing fraud with many many Indians.
Booking ID - HTLDVAI2QK7GEYJ5

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Address: IIT type 4 bungalow

Website: Goibibo

I had booked bus ticket from goibibo for 5 people from Bhubaneshwar to Babughat for 26th dec. I had paid 2170 for the same. But to my dismay Amit line
Jagakalia did not arrive at Jaydev Vihar stop at 7:30 PM.
So we had to book another bus on the spot.
I want complete refund my ticket price.
Tarak prasad
[protected]

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Recently I booked hotel IRIS Gellansheit in Dalhousie through GoIbibo. The pictures and description said it was a clean room of size 225sq ft but in reality it was a dirty room of not even 100 sq ft. I raised the complaint with the hotel and they suggested that they have another hotel, but when I went to the other hotel it did not have a working gyeser. Post this I tried calling the owner for 5-6 times but he did not pick my call. So I booked another hotel. Now GoIbibo is not ready to refund me the money but just given me a voucher of 500. I want to cancel the voucher and need full refund.

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Name - reshma rangrao sabne

i booked kolhapur to mumbai trip on 15 dec 2021. but bus was cancelled by the bus operator. goibibo customer service not responding. only robots asnswers. its very annoing. plz take action and give my refund.

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Address: 19th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

Dear team,
I have made the booking in mention hotel through goibibo i have selected the date 25 to 26 cheking checkout but when i made the payment somehow date has been changed when i saw that moment i have informed consent person at hotel also to goibibo but it almost 12 hrs now nd there is no response it always says ur request has been forwarded to next level today we have to reach the destination nd we dont have place for stay request you to please provide solution unless no option have to mark mail to another level

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Last night I booked 4 air tickets from ibibo app. Paid the money through upi, money got deducted from the bank account but the payment update status was not shown. Couldn't get the tickets. I called the customer care they said no money is shown in their account whereas money got debited from mine....

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Ibibo Group / Goibibo Complaints & Reviews

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Ibibo Group / Goibibo reviews & complaints page 32

Failed Hotel booking

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Refund not processed for failed booking

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Money debited without pin/otp

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Ibibo Group / Goibibo I have booked HOTEL in goibibo but it cancelled ..but still not refund.

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I have booked train tickets in goibibo but it cancelled ..but still not refund.

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Booking confirm booking ID not received

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My hotel cancelled upi for payment is

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Refund of amount - stay at hotel mamta, mount abu

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Not Giving Refund as Hotel Denied Check In

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Refund full amount due to covid-19 outbreak

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Goibibo didn't book the tickets.

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Have not received refund for more than

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Amount debited from my account to ibibo without my knowledge

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Had booked a flight ticket from Patna to Mumbai and cancelled the same have not received the refund...

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Failed Booking - not returning the money

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Bus ticket booked but bus did not arrive

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GoIbibo supporting FRAUD by hotels

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Refund not credited and company not answering

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Regarding hotel booking at the Skylark by lawrence Mussoorie

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Payment Done but didn't get the tickets

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