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Ibibo Group / Goibibo Complaints & Reviews

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Last updated Apr 18, 2024
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Ibibo Group / Goibibo Phone Numbers

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1800 208 1060
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344
1860 258 5858
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+91 92 1302 5552
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+91 12 4674 9000
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 56

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Address:surat

Dated 08/04/2021 i am paid payment rs.6, 624/- to policy bazar via link. and then i am make payment successfully and i am received sms from bank payment successful but beneficiary bank account did't received it, in there system shows Session out and TXN_FAILURE. in my bank account statement shows Transaction for INR 6624.00 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]. i am request to refund my amount as...
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Sruthireshdi
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Not refunded cancellation charges

Dear team,
I booked a ticket from eranakulam to palakkad on 4rth April. The transaction failed and as per the status it's been said that I ll get my refund by 9th April . It's not credited yet and now the status is saying its credit . Attached the screenshot for your reference. I want my money back .rupess 851

Booking id TRNMFXCUBKX8IT...
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Y
Yadnesh Gadkari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received to receiver

Address:Room no 17,Almeida Road,Bhola Bheyya Chawl,chandanwadi, Thane west

I had payment using ibibo PVT LTD of rs 10000/- BUT not received to 10cric.com
Reference no÷ Transaction for INR|10000.0 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected].
Date÷09/04/2021 from my savings account of union bank of india
Please refund my money
Yadnesh Satish gadkari
Mobile [protected]
Email [protected]@gmail.com...
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N
Neerajras
from Noida, Uttar Pradesh
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Amount remitted not reached destination

On 25.02.2021, I remitted ₹ 1530/- & ₹ 900/-, as fees for booking consultation with two separate doctors at MAX Saket, New Delhi, for patient Smt. Alka Rastogi.
The amounts were successfully debited to my account by reference nos.[protected] &[protected] respectively.
Since the hospital did not receive the amounts, i had to make on the spot payments there.
NO REFUND has come till date, in respect of either of the transactions....
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Book bus ticket on goibibo payment made from lazy pay but transaction not complete payment deducted in lazy pay wallet...
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Address:[email protected]

No refund of the following tickets cancelled due to lockdown has yet been made:-
i) Booking Id GOFLDAND7D1FF[protected] (PNR No.LK2JSD) Kolkata to Bangalore on18th April 2020
ii) Booking Id GOFLDAND9E[protected]PNR No.LNPVK7) Bangalore to Kolkata on 3rd May 2020.
iii) Booking Id GOFLDANDB83A[protected] (PNR No.N31JYJ) Kolkata to Bangalore on 26th May 2020

kindly expedite the refund by crediting the amount...
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Address:Marigold 606 RDB Coconut Grove, Dynamic Colony High tension line road Miyapur
Website:www.goibibo.com

Dear Sir / Madam,

I am writing to you to raise an issue about: Flights

The issue that I have experienced was: Please note that I had made payment for the flight tickets booking (via Goibibio) using BHIM UPI payment gateway. My account was with SBI. I had made a transaction on 24-Mar-2021. Transaction got failed but I still didn't receive the refund of the failed transaction. Details of Transaction below. I have...
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Address:kolkata

Dear Sir,
We are booking 7 Bus tickets Kolkata To Digha your web site Goibibo booking done but when we achieve bus location, bus conductor said at 11pm mid night bus not available some problem your tickets cancel refund receive 1to2 working days today is over 6 days but refund not received its your service very bad kindly refund my money

Booking IDGOBUSAND623D32D404 • Booked On01 Apr 2021
Pricing Breakupbr...
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J
Jasmine Shaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Half refund received

On[protected], I did two transactions of rupees 9435 and 9435 each on Myntra from Union Bank of India to Payment site IBIBO Web Pvt Ltd. Both the transactions were successful on IBIBO website a total of Rs.18, 870 got deducted from my account but order didn't get placed. Yesterday that is on 06-April-2021 I got a refund of Rs. 9435 only. Please refund my second transaction amount of Rs. 9435 to my account. Reference ID:[protected], Reference...
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S
sumkumar026
May 4, 2021
This thread was updated on May 4, 2021
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Transaction failed but amount deducted from bank account

Address:[email protected]

I have made a transaction on 17th March 2021 through IBIBO Web Pvt. Ltd. portal amounting Rs. 30000.00 against Ref Id:[protected] . This transaction has been failed and payment is not received to merchant, however amount has been deducted from my saving bank account.

Request you to please initiate the refund of Rs 30000.00 immediately as its already more than 2, 3 weeks payment got stucked....
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R
rahulpandey577
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Cancelled flight refund/ fraud/harassment

Address:DLF Cyber city Gurgaon

I booked international flight having booking id GOFLIMTIOSFAC[protected] . I attempted to cancel the flight and proceeded for refund . It was clearly mentioned that refundable amount is Rs. 82, 380 /-. Then I was asked for source in which refund will be done. It was clearly mentioned on app that refund will be credited within 7 days in credit card by which i made the payment .
Now it's been more than 10 days and no refund has been...
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Booked the flight: JWTYIC due to covid issue flight got cancelled but amount is not refunded to bank account...
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H
HARI lakshminarayanaa
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Money deducted but purchase failed

On 6th April 2021 I tried to purchase printer ink cartridges from HP online store and money is paid to IBIBO web pvt ltd through my net banking account. Money got deducted from my account but purchase is failed .There is no refund till now....
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J
Jhanvi@0306
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Deduction of my payment twice

Website:[email protected]

Most respectfully i beg to say that your ibibo pvt ltd gateway will deduct my payment twice 1st payment will deduct and 2nd transaction will go to my college . the detail of first transaction is that IBIBO WEB PVT LTD will deduct the money of amount 100023.60 from my bank account in union bank of india . it will help to understand the situation please look into the matter and resolve it asap. please sir talk to the IBIBO WEB PVT ltd company...
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J
Jhanvi@0306
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Need refund

I make a payment in pearl academy banglore the payment got stuck in these gateway kindly refund my money
Or contact on [protected]...
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R
Rashmi G S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from Bank Account but Failed on the BBMP website via IBIBO

Hello,

I was paying my property tax on BBMP website using Net banking. The transaction said successful on the Bank Website but while redirecting to the BBMP website via IBIBO, it showed FAILED on the BBMP page.

I have raised a complaint at the bank too. Money has been deducted and I don't think they can do much. It should be either on the IBIBO or The BBMP server.

Also, an email has been sent...
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I have done flight booking on dated 4th May'20 through GOIBIBO from Shirdi to Delhi which got cancelled from Airline due to Covid.

i have been in contact with Indigo airlines directly for refund the amount and they confirm that amount has been refunded by the Indigo airlines to GOIBIBO (my booking platform to Indigo flight) on dated 31st Dec'20.

Now from last 3 Month Goibibo has not refunded my money even after...
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J
Jasmine Shaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order didn't get placed but money has been deducted from my account, please refund the amount.

On[protected], I placed an order in Myntra for Rs. 9435 two times so, total 18, 870Rs has been deducted from my account, but my Myntra order didn't get placed. I did these two transactions through NetBanking from my Union bank of India account and payment Web site is your site IBIBO WEB Pvt Ltd. I got messages that Payment to IBIBO Web site is successful. In Myntra site it showed that order didn't get placed and if money is deducted from...
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Deepak3555
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my amount urgent

Address:Thane

I had been booking indigo flight ticket today through make my trip site by union bank of india net banking & my amount 9028/- has been deducted from my account, ticket has not been confirmed, i have attached screenshot of payment debited.
I need urgent my money back, please refund as soon as....
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I have tried to pay my property tax to corporation of chennai. on 23/2/2021. Transaction id as per my bank is S99060380 for amount 7380/-...the amount was deducted from my account but payment not made to corporation of chennai. Please return my money to my account immediately....
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