Ibibo Group / Goibibo Complaints & Reviews

On[protected], I did two transactions of rupees 9435 and 9435 each on Myntra from Union Bank of India to Payment site IBIBO Web Pvt Ltd. Both the transactions were successful on IBIBO website a total of Rs.18, 870 got deducted from my account but order didn't get placed. Yesterday that is on 06-April-2021 I got a refund of Rs. 9435 only. Please refund my second transaction amount of Rs. 9435 to my account. Reference ID:[protected], Reference ID:[protected].

I have made a transaction on 17th March 2021 through IBIBO Web Pvt. Ltd. portal amounting Rs. 30000.00 against Ref Id:[protected] . This transaction has been failed and payment is not received to merchant, however amount has been deducted from my saving bank account.

Request you to please initiate the refund of Rs 30000.00 immediately as its already more than 2, 3 weeks payment got stucked.

I booked international flight having booking id GOFLIMTIOSFAC[protected] . I attempted to cancel the flight and proceeded for refund . It was clearly mentioned that refundable amount is Rs. 82, 380 /-. Then I was asked for source in which refund will be done. It was clearly mentioned on app that refund will be credited within 7 days in credit card by which i made the payment .
Now it's been more than 10 days and no refund has been made.
I have to pay the credit card bill which is due and i am seeking for refund from GoIbibo.
Somehow, i was able to contact on GoIbibo customer care otherwise there is no help option or chat option in your app or site. I was informed by customer care that refund is pending from airline side and it will take 90 days and amount of refund will be decided by airlines . I was shocked to hear such fraud .It was clearly mentioned on GoIbibo app that refund will be credited within 7 days and the refundable amount.There was no where mentioned figure of 90 days and zero refund.
I was also ensured by customer care that our senior person will contact you and mail will also follow on refund issue. The call lasted for around 45 minutes and afterthat no mail /no call. This is complete harrasment and fraud . Please help.

Booked the flight: JWTYIC due to covid issue flight got cancelled but amount is not refunded to bank account

On 6th April 2021 I tried to purchase printer ink cartridges from HP online store and money is paid to IBIBO web pvt ltd through my net banking account. Money got deducted from my account but purchase is failed .There is no refund till now.

Most respectfully i beg to say that your ibibo pvt ltd gateway will deduct my payment twice 1st payment will deduct and 2nd transaction will go to my college . the detail of first transaction is that IBIBO WEB PVT LTD will deduct the money of amount 100023.60 from my bank account in union bank of india . it will help to understand the situation please look into the matter and resolve it asap. please sir talk to the IBIBO WEB PVT ltd company...

I make a payment in pearl academy banglore the payment got stuck in these gateway kindly refund my money
Or contact on [protected]

Hello,

I was paying my property tax on BBMP website using Net banking. The transaction said successful on the Bank Website but while redirecting to the BBMP website via IBIBO, it showed FAILED on the BBMP page.

I have raised a complaint at the bank too. Money has been deducted and I don't think they can do much. It should be either on the IBIBO or The BBMP server.

Also, an email has been sent to the BBMP with no response yet.
Could the IBIBO PVT LTD check on this please.

Transaction ID is[protected]
Date of transaction is 3rd April 2021
Time: 10:58 AM

I will be more than happy to provide more details.

I have done flight booking on dated 4th May'20 through GOIBIBO from Shirdi to Delhi which got cancelled from Airline due to Covid.

i have been in contact with Indigo airlines directly for refund the amount and they confirm that amount has been refunded by the Indigo airlines to GOIBIBO (my booking platform to Indigo flight) on dated 31st Dec'20.

Now from last 3 Month Goibibo has not refunded my money even after getting the money from airlines.

i have contacted Goibibo may times which does not give any result till date, everytime they are giving false commitment to refund and after month tile they start the same process again.

req. to please help in this regards to get my maney back from GOIBIBO of Rs. 12546 amount. attaching all the details (Mail concurance and everything i have for your reference)

On[protected], I placed an order in Myntra for Rs. 9435 two times so, total 18, 870Rs has been deducted from my account, but my Myntra order didn't get placed. I did these two transactions through NetBanking from my Union bank of India account and payment Web site is your site IBIBO WEB Pvt Ltd. I got messages that Payment to IBIBO Web site is successful. In Myntra site it showed that order didn't get placed and if money is deducted from your account then it will be credited to your account within 72 hours. I still didn't get my refund of 18, 870Rs into my account. Please look into the issue and do the needful as early as possible. Please make sure that my money gets credited to my account as early as possible.

I had been booking indigo flight ticket today through make my trip site by union bank of india net banking & my amount 9028/- has been deducted from my account, ticket has not been confirmed, i have attached screenshot of payment debited.
I need urgent my money back, please refund as soon as.

I have tried to pay my property tax to corporation of chennai. on 23/2/2021. Transaction id as per my bank is S99060380 for amount 7380/-...the amount was deducted from my account but payment not made to corporation of chennai. Please return my money to my account immediately.

I booked a flight before covid 19 and my ticket was cancelled due to covid now after several followups spice jet is ready to refund my money as per DGCA guide line but GOIBIO is not refunding my amount and not even responding to my queries over mail.I will file a case in consumer forum if thigs keep on going like this.

I had done payment through SBI Internet banking for booking flight tickets, but inspite the bank showing succesful debit of transaction, no booking ID was generated..
Please refund me my amount..

Amount is debited while making payment to City Corporation Belgaum Property Tax. The Transaction failed on 15.03.2021 Rs.1998/-

"Transaction for INR|1998.0 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]."

Received above SMS.

I wrote to Union Bank of India, RPD Campus Branch. They are unable.

Kindly do the needful

Thanking you,

Regards,
R G Parlekar

Booking ID - GOFLIF8B[protected] Spice Jet informed us that they have given the refund to Goibibo. I wrote several emails to Goibibo to return the money but no response nor their customer care number is working

Booking ID - GOFLIE8B[protected] Air India nformed us that they have given the refund to Goibibo. I wrote several emails to Goibibo to return the money but no response nor their customer care number is working.

Transaction successful by union bank ID[protected]...but not received at Manappuram.

23/03/2020 was trying booking through phne app. Payment deducted for RS/- 3864. Still not received. Have been mailing n trying to contact Goibibo but unsuccessful. Please provide solution n a contact number where customer can reach u. Be professional. [protected] where u can reach me... Phne number used at the time of booking [protected]. Email - ryan.[protected]@gmail.com.

Hello On The Date Of 27/03/2021 I am Ordered To Pvc Aadhar card . For This Card Payment Debit On My Account On The Rs.50/- But Today When i Check Status On My Card Then Say That payment Status has Failed But Yet Not Amount Credit On My Account. PleaseS Help

Hi

I made an online order through firstcry website on 25.03.2020. The amount 4534.29 rupees got debited from my account and after sometime I received an email from firstcry website that my order got canceled. I contacted the customer support regarding this issue after 48 hours (as this is the waiting time to get a refund) and they stated that the "the above amount is not received by Firstcry" and asked me to contact the respected...