Ibibo Group / Goibibo Complaints & Reviews

I have made an imps transaction of rs, 6260.00 for my property tax payment on 02.02.2021 from my union bank of india current account no.[protected]. The transaction id is[protected] and transaction reference no. Is[protected]. It is still not credited in corporation of chennai account in spite off transaction was completed successfully. Kindly resolve....

I have been following up with GoIbibo since last around 1 year for my refund of 67000 INR of the Air ticket which was scheduled to travel on March'20 and got cancelled due to Covid-19.

Even after Airlines asking for the RRA (refund reference no) from GoIbibo (attaching the evidence from Malaysia Airlines), they are not sharing the same and forcing me to re-schedule my travel. As this is an international travel ticket, so I...

Hello Sir/Madam,

Please ignore my previous compliant (ID: 2806729). Because I have mentioned wrong date and also I didn't specify the bank name.

We have tried to transfer the money Rs.68600 for our children school fees from union bank of india to school account on 19th Jan 2021.

After the transaction money wasn't credited to the school account. We wondering the money went to this unknown payee...

Transaction no- S26760815...

An amount of Rs.1468 has been charged to my FEDERAL BANK on 21/1/2021. The payment has been made to IBIBO Web Pvt Ltd, . No purchases have been made. This is a fradulent transaction...

Hello Sir/Madam,

We have tried to transfer the money Rs.68600 to our children school fees to the school account on 9th Jan 2021.

After the transaction money wasn't credited to the school account. We wondering the money went to this unknown payee IBIBO Web Pvt Ltd.

Still we didn't get our money.

Could you please cross verify and resolve this issue.

We are suffering...

They do not call you back on the support ticket we raise...

I booked a flight ticket for Kolkata to Imphal on 17th March 2021 yesterday i.e on 2nd Feb 2021 at 1:44pm. And the payment of Rs. 3572.00/- was done successfully through net banking with reference no (photo attached). But I haven't get any of the flight details to my mail or through sms.
Kindly look into it and solve the issue as soon as possible.

Details :
Mikhail Puyam
Male
[protected]@gmail.com...

Sir,
I have booked Air India flight from Trivandrum to Chennai for a travel on 25/4/2020 goibibo booking ID :TUA1F1B8K and return journey on 03/05/2020 same air India flight goibibo booking ID:TUA1F1J08.The both the journeys cancelled by airline due to COVID 19 lockdown. The Goibibo mytrips page showing my ticket cancellation as Covid 19 cancellations working with airlines to get the refund. But Now it is not showing anything. When...

This is in reference to your query regarding the booking confirmation for the booking ID:- GOMUPKGINTAND09a4830 .

We would like to inform you that as per you request we had initiated the full refund for Booking id - SEA[protected], SEA[protected] from our end . So the amount will reflect within 7-14 working days in your same account from which you had done the payment . This mail is send by goibibo team on April 3 2020 but...

My local travel agent Cosmo Holidays booked ticket from CCU to SIN on 05.02.2020 and SIN to CCU on 10.02.2020 (Copy Attachedfor Singapore Airlines and due to the pandemic we have cancelled the trip with Cosmo Holidays. That time also we have talked with Singapore Airlines and Cosmo Holidays they have assured us that we will get full refund or we may get time for future travel as it is a pandemic period. But now it is almost 1 year over we...

I had booked round ticket from Mumbai to Bagdogra for 26th March.
On speaking to the air line they processed the refund to Goibibo in September.
But yet Goibibo has not refunded my amount in my bank. Nobody is receiving the calls or replying to mails. Please look into this matter as soon as possible...

I booked a ticket From Pune to Jaipur for 24th March 2020, which has been cancelled for all passengers. My PNR number was U7ZP2K. I haven't get my refund for that flight. Please proceed....

Had booked flight on 15th April 2020 in AirAsia airline but the flight was cancelled due to some reason and had also got refund in AirAsia wallet but unfortunately i got a message from AirAsia saying, i'll have to contact the travel agency to get refund and they deducted entire refund from wallet. so, when i tired contacting Goibibo, i just got Rs 93!! as refund and not the entire 11, 333. This is unfair as the flight was cancelled by airlines,...

Hi,

The flight I5-2472 (BLR-CCU) on 5-Feb-21, that we booked via goibibo is canceled due to Airspace closure at BLR on account of Aero India 2021.

I called up AirAsia and they had done the cancellation 3-4 days back.

Since I booked the ticket using ur platform, can you please confirm me when will I get the refund amount!

Thanks,
Debadyuti...

I was booked ticket in the spicejet PNR NO - N8NTKS for travel date 12.06.2020 but on that time flight was cancelled & the ticket amount showing in credit shell 50108/- but after three month when I tried to rebook the ticket it is showing the ticket was booked through travel agent (GOIBIBO) so we have to contact with gobibo for reebook.
now from last 3 month I am tried to contact the goibibo but not responded. so request you to refund...

We have not get any refund for hotel cancellation and flight cancellation since december, 2020 from goibibo. There is no customer care number through which we can connect with an executive and there is no email id for the complains. Kindly help us...

Dear Sir/Madam,

I, Navin Singh Srivastava, regret to put my complaint on Goibibo for not refunding airline tickets which were booked between 25 march to 24 May 2020 even after repeated government instructions to refund 100% amount against booking.

The following are the details of my flight bookings for which amount is to be refunded.

1. Goibibo booking id - GOFLDAND15B[protected]
a)...

Dear sir /madam
My PNR - SEJW5V
booking Id- GOFLDBFC[protected]
I have waited for too much to refund my amount but still not refunded. Goibibo team said to me your amount is refunded. But I didn't received.
Sir kindly raised 'ARN' number to track transaction details
Please do as soon as possible...

This is Saket Anand a user of Goibibo. I booked a GoAir flight from Pune to Delhi to Patna PNR: A3W88F that was scheduled on 18th Dec 2020. Unfortunately I got a message from airline that the flight is cancelled for all passengers. I have initiated for cancellation and amount refund request from Goibibo and also updated to airline for refund. As per confirmation from GoAir airline they have refunded the amount to the agent (Goibibo) on 18th...