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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com

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Last updated Oct 3, 2024

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Ibibo Group / Goibibo reviews & complaints page 9

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Dear Team,
I had a booking on 6th October, 2022 at Hotel Le ROI, Haridwar.

Today I have received a SMS that I had cancelled my bookings and I am not supposed to receive any refund.

But, I didn't have cancelled my booking.

Then why I should not any refund?

Arrange my refunds.

Regards,
Bipasha Mukhopadhyay

Goibibo id: HTLDMAOUWDTBMVFZ...

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Website: Goibibo

I am done my. Booking on 5th oct to 6th oct at hotel dhingra in moga city for my business meeting. My booking id is HTLDSAS939FMEQUJ. Booking amount is 10323. When i go at there location i was shocked i saw there is a hospital not a hotel when i call at help line she said to me give me 2-3 minutes i will call you she call me after 15 minutes she said hotelier not contactable. I face hug loss due to i not joined me meeting on time....

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Sorry but I need post the issue here with others.
From last 10 days I'm frequently calling for refund issue .
First of all company has issue with successful transaction, money deducted 2 times from my account balance but service not done that time
Now I got one time failed transaction refund but where is other one??
How can be RRN can be same in both different refund transaction??
Really got disappointed.br...

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I have cancelled my International flight PNR - MY1I3U because of some medical emeergency, the cancellation request was raised on 23-August-2022, but after following up with customer care executive multiple times (15+ times) over email, I am not getting any response.

I have reached out to Airlines as well, they informed that its already processed at their end(attaching response from Airlines), so I need to check with Travel...

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Hi, i booked a ticket last night from bhavani to bangalore..pnr ORED1514723
Tha bus not arrived on time and arrived 2hrs late to my boarding point. Actual time they mentioned around 6.57am. bangalore reach time said 12pm..one hrs delay is fine..but it took 2 hrs and it makes my trip useless as i had an appointment at 13 hrs in bangalore. Due to that i raised cancellation. Also informed driver to cancel as well..my seat no 11bub.. he...

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I made a bus booking through goibibo on 25th September 2022 at 12.28AM and saw that the bus fare of rupees 386 has been deducted from my a/c so i thought my booking is successful but after sometime I received a message that there was technical error and that they have received the payment and it will refunded within 2 working days.Days have passed but still I haven't received the refund....

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Hi,

I had changed my date and paid for it as well. The transaction reference is as attached. I am not sure whether my flight has been modified or not. Please confirm urgently....

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Address: India

I am just sharing my experience with the Goibibo Application.

I have created one booking from Goibibo on 31 aug and due to some personal issue i have to cancelled the booking and the booking was refundable now ut is going to be 1 month till date i haven't received my refund amount totally a fraud company i will suggest never to use Goibibo i have called more than 100 times but have not received any resolution till date Will...

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Address: Gurgoan, Haryana

I have booked flight on 10th June and later plan was changed so cancellaed the flight prior 1 month and still struggling for the refund as Goibibo has generated the RRN number and after complaining they have asked for 4 months statement then there is no response from the Goibibo team.

I have paid from my pockets and still struggling to get the refund back from Goibibo.
Booking ID: GOFLDMTANDC86F[protected].
Complaint...

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Website: www.goibibo.com/mysupport/trips

This is with reference to the Booking Id: HTLINARCMNAEB5XK dated 20/09/2022, wherein we booked Hotel in Tromso, Norway from 11/12/2022 to 21/12/2022 and made full payment.

To our utter surprise, the booking failed and refund wais not issued to us despite our various followups with the customer care service.

We did not expect such intentioned lack of cooperation and deficiency of service from your end. Requesting...

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Address: 19th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

This is to inform you that i placed a booking on go ibibo app of a hotel in mumbai which was a non existent hotel they deducted the money but now they are not refunding the money on fraud booking...i had to face a lot of diificulties and unprofessional behaviour of their customer care.. they did not assisted me on this problem....

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I have cancelled a flight from goibibo for which they have refunded the amount in gocash wallet. I am unable to either transfer that balance to my account or use the amount for any other booking....

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Address: Vijayawada

We are unable to check in to the hotel.
Hotel is not accepting the online booking it seems....

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Goibibo ID : HTLDNARF36YXJHFJ
PNR : [protected]
Hotel booked on 20 Sep 2022
Thank you for booking with us.
Your booking at OYO 44583 Alpine Glow Heights,
Hyderabad is confirmed
Your booking at OYO 44583 Alpine Glow Heights from 20 Sep 2022 to 22 Sep 2022 for
1 guest(s) is confirmed. You have reserved 1 room(s) for 2 night(s).
Your have paid an amount of INR 1829.
For your booking,...

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I had made 2 hotel room booking on Gobibo on 19th September 2022 at 9:51 am.booming id is HTLDNARZ76C9XLSF transaction reference number is [protected]
[protected]

Exact amount is 5384 instead of this I had paid 10768.kindly refund the excess amount...

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Website: Goibibo

I had book a flight ticket for 24th April 2022 from bangalore to imphal via Kolkata from goibibo, but the first flight from Bangalore to Kolkata got delayed and I couldn't able to take the second flight so after wasting my time for around 3hours arguing the Air india airlines cancelled my ticket..I applied for refund request and it was showing that they will refund the amount before July 31st 2022 in the goibibo apps..and after dt also it...

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Address: Hyderabad

Booked the hotel paid online the hotel guy asked extra 500 to check in but I refused then I asked for customer support and they took almost 2 hrs for resolution just delaying the issue and wasting my time..at last after so much time lost and the day wasted they agreed on refunding money and that too it will take 10 days. No compensation nothing worst ever experience on Goibibo....

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I’ve booked a hotel on goibibo.com on Saturday 13/08/2022 at Udaipur, Rajasthan for 4 people.
I left Jaipur at 12 afternoon on my way to Udaipur at 08:45 PM 5 KM apart from location got a call from Hotel owner saying that room was not available at the moment. I called back but he refused to make any other arrangement for me. I raise my issue to goibibo & with 52 minutes long call(Yes, with the agent) I said that it’s difficult...

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Respected sir/mam,
I had booked a train ticket on 20AUG from Bangalore to Pondicherry and payment was done via upi. But for some reason, the ticket was cancelled and a refund was initiated immediately. A mail was received regarding the same and I got the message that the refund will be deposited in my bank account by the time of 27-30 AUG. In the failed booking section it is showing a refund credited in the account but I haven't received...

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Our flight with PNR - CTF13E having 4 tickets from Delhi to Indore was cancelled on Aug 18 and we got mail that refund of INR 28, 436.00 will be issued within 5-7 business days. but still nothing credited to account.

We called Indigo customer care on Sep 5 and they said they issued the refund to you guyz. Can you please check and update by when we will get our refund from your end....

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