Ibibo Group / Goibibo — Blocked my refund amount

In 2020 I had booked a flight from Delhi to madurai having I'd no. GOFLDANDD[protected].

Unfortunately flight had cancelle due to corona restrictions.

After some days I had called airlines and they had told me that we have refund your full amount to goibibo.

Then I contacted goibibo customer care they had transfer my refund to goibibo wallet.

But now I want to transfer my money into my accounts but goibibo group is very clever and they have changed the settings so that I don't transfer money into my accounts.

I am surprised that if airlines has refunded the money to goibibo then why do you people have locked.

Now I have decided to file a case against goibibo group in court.

My refund amount is approximately 24000/-

Manik Groach,
[protected]@gmail.com