Ibibo Group / Goibibo — booked hotel was not opened on arrival

Dear sir / madam

When i have arrived to hotel, i didn’t see anyone at hotel not even security guard & as well as receptionist. I have made immediate call to given number. I tried calling multiple times then i decided to another hotel to stay.

Note: i’m telling this thing again n again & don’t try to manipulate that i was not visited to hotel. If any staff would be there then i would have communicated where as in my case hotel itself was closed & i didn’t see any staff & reception.

I tried to knock here & there so at least some one should come out to help us. Where as after 45 mins of struggling, we all 4 members went to another hotel.

I need complete refund + 5000 compensation which i have paid due to hotel problem.

Hotel address

Oyo 48695 hotel mayura inn
Bus depot, nh 75, daltonganj, india
Phone: [protected]
Email: [protected]@oyorooms.com
Getting there: show directions

Whatsapp
Dear manish 🙏🙏🙏,

We wish you a pleasant stay at 🏨 oyo 48695 hotel mayura inn. Your reservation, with booking id htl99nnkz6, is confirmed for daltonganj. The date of check-in is 04 oct, check-out is 05 oct. Check-in time is 12:00 pm

Booking details 👇👇👇
*hotel name* 🏨 - oyo 48695 hotel mayura inn
*city* 🌏 - daltonganj
*check-in* - 04 oct
*check-out* - 05 oct

*kindly note that your booking is already confirmed and you don't have to call us to check this. *

If you wish to modify your booking, please visit - https://go.ibi.bo/aaODe7y1v0.

If you need help with anything else, please visit our ℹ help section - https://go.ibi.bo/W1E0UfGIyP or just reply to this message below 👇👇👇

Thanks & regards