[Resolved] Ibibo Group / Goibibo — booking ticket wrongly | |
I have booked flight round trip from tirupati to hyderabad 22 to24 feb in trujet and paid money. To my surprise i got ticket in air india and entire money is adjusted to onward journey only and my return ticket is pending for want of money. Who gave authorisation to do like this. I do not have such an urgent work to pay rs.10000 and go to hyderabad on one way only. Please let me know why this is done without my permission and who will compensate me for this. Was this information helpful? | |
Mar 30, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 23, 2019 Ibibo Group / Goibibo Customer Care's response Dear ramesh kumar Kuraparthi, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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