[Resolved] Ibibo Group / Goibibo — cancellation of ggtqvr & d9m9wj | |||
I want to cancel my flight tickets from kerela to kochi and back on 9th & 16th sep respectively. Got to know from your support desk that penalty will be 300 per person. This is not acceptable. You guys are looging your customers. Even if kochi airport is working in sep it does make any sense for me and my family to tour there. You guys are taking advantage of the situation. I will never again in my life book anything from goibibo Was this information helpful? | |||
Oct 2, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 Ibibo Group / Goibibo Customer Care's response Hi Hrishi2018, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||
 1 Comment | |||
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I made payment at waveclues.com for rs. 232/= via my airtel money ac. to seiier payment ibibo web group, via id no.[protected] dt. 9/8/18 at 5.21 pm. waveclues they do not received my payment and they not delivred my order since 12 days . and airtel money says heir transaction successful to ibibo web group
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018