Ibibo Group / Goibibo — Cancelled flight amount not yet refunded

This is Saket Anand a user of Goibibo. I booked a GoAir flight from Pune to Delhi to Patna PNR: A3W88F that was scheduled on 18th Dec 2020. Unfortunately I got a message from airline that the flight is cancelled for all passengers. I have initiated for cancellation and amount refund request from Goibibo and also updated to airline for refund. As per confirmation from GoAir airline they have refunded the amount to the agent (Goibibo) on 18th Jan 2021 but amount is not yet credited to my account and also not getting any response from Goibibo. I want my refund as soon as possible.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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