[Resolved]  Ibibo Group / Goibibo — Cancelled ticket but not refunded amount

I planned a holiday trip with my family at Bali. I booked online tickets of JET AIRWAYS through GOIBIBO agency for economic class, from denpasar to mumbai via singapore . That I had received a confirmation mail from GOIBIBO.com that flight tickets are booked for Jet Airways.
That thereafter immediately on the few days I was shocked and surprised to learn that my confirmed flight tickets were cancelled. That thereafter Goibibo initiated refund of my payment amount Rs. 74080/- as per information available on their website, but the same was not released to me. That as my jet airways tickets were cancelled, I was constrained to make alternative arrangements for continuing my journey .That no amounts towards reimbursement for unilateral flight cancellation and the subsequent trouble caused to me was ever released, neither by jet airways, nor goibibo. That since no action was ever forthcoming and neither I received any amounts, I am constrained to make this present representation to your good office, seeking advice and assistance in the matter. That I humbly urge your good office to look into the matter so that my claim amount is released urgently.

E-Ticket Numbers Booking Reference Price summary
AIRLINE: 9W/SAQYYH
AIRLINE: 9W/SAQYYH
Price summary :-Rs 74, 080