Ibibo Group / Goibibo — Canclled flight refund not given not cancelled ticket

Address:

[email protected]

BB91SJ ticket PNR number
Travel from Jharsuguda to Hyderabad

But due to some operational issues spicejet has cancelled the flight and they called to me also refund has transferred to Goibibo as i yook ticket through this application.
But i checked with goibibo they have no idea or no updates about this. Then i waited and cancelled request given in goibibo but till date no reply and no money back.
I confirmed with Spice jet again and they told refund has gone to Goibibo.
Pic of ticket attached please give my money back its not my fault and due to this flight my connection flight from Hyderabad to cochin was lost and that money has gone