Ibibo Group / Goibibo — cashback not received on paypal after booking ticket. | |
This is to inform that i recently booked a flight ticket from mumbai to indore for 14th august, 2019 via goibibo application. I used the promocode gopaypal and paid via paypal. It was the first ever paypal transaction. The offer said rs. 200 discount on the flight ticket and flat rs. 800 cashback on paypal. I received a discount of rs. 200 on my flight ticket but did not get any cashback on paypal. I waited for 24 hours before contacting. Please resolve this issue as it is really inconvenient. The 24*7 express care on the app wasn't able to resolve the issue and says it "cannot connect to server" and i couldn't find any options to talk to goibibo executives. All the email ids of goibibo are non responsive and hence it becomes very inconvenient for the customers to contact. I expect a positive response from your end and will be highly obliged if i get details as to when will the cashback be provided. Was this information helpful? | |
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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