[Resolved] Ibibo Group / Goibibo — complaint for refund against cancellation of bus ticket | |||
Cancellation ticket pnr no. Ctc251560 and amount rs. 515.20 The booking ticket for bus which from barast to digha as on 03 august' 2019. Ticket no. Rbn94tx82s9 whcih was cancelled on 07.08.2019. My mobile no. [protected] I yet to refund my money although 14 days over from cancellation date. Please transfer money my below a/c. No. [protected], bank of india, ifsc code no. Bkid0004325 Was this information helpful? | |||
Oct 12, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 10, 2019 Ibibo Group / Goibibo Customer Care's response Dear Mr. Sarkar, Apologies for the trouble caused to you In reference to your complained, we have initiated the refund of INR 515/- on 15-Jan-19 and the Refund Reference Number for the transaction is #[protected]. After debiting vendor charges. Request you to please check once in your account. in case still amount is not reflecting than share your bank statement from the date of booking 03 Aug, 2019 - till date 10 Sep, 2019. Please note refund would reflect in your account as per bank processing cycle. Regards, Team- GoIbibo Care | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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