[Resolved] Ibibo Group / Goibibo — complete harassment to me and my whole family by not providing the prepaid booked cab. | |
Sir. Its very unfortunate to say that its the worst service negligence and complete harassment to me my wife and a 4 and half year kid with me. I have booked a cab from your company on 28th of january with a total amount paid 1704 from agra to new delhi. With carpaf8xu1vflbn and no cab is provided. Which made my whole trip a very very hassle. And all my meeting in my next destination is missed. With a total lose of 10200 May i request to take step for my solution Was this information helpful? | |
Mar 9, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 Ibibo Group / Goibibo Customer Care's response Dear Deepak Surana, Greetings from Goibibo.com This mail is in reference to your booking id: CARPAF8XU1VFLBN. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #26625830. Assuring you best of our services. Team-Goibibo Verified Support Mar 11, 2019 Ibibo Group / Goibibo Customer Care's response Dear Deepak Surana, Greetings from Goibibo.com This mail is in reference to your booking id: CARPAF8XU1VFLBN. We are glad that your concern stands Resolved. For any clarification, please revert on the Ticket #26625830. Assuring you best of our services. Team-Goibibo | |
 1 Comment | |
Comments
I used to made payment to Goibibo of train booking but payment deducted and IRCTC tickets page not available. Error shows. Not payment not refund. Payment date 29 dec 2018
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018