[Resolved] Ibibo Group / Goibibo — could not able to cancel my train ticket | |||
I booked a train ticket on 22nd september 2018 to travel on 29th september 2018. Ref. No. Trndf513lx9vlj, since 23rd september 2018 i have been trying to cancel my ticket, when ever i click cancel ikon your cancel page goes blank, tried trough customer care number, no use, twice sent concern through your chat, went totally waste no response from your team. Since it is booked through your site irctc is also not allowing to cancel the ticket in their site. Very disappointing experience where i have left helpless and lost rs.950/- purely because of goibio. Was this information helpful? | |||
Nov 6, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi elaya_m, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that we have not received any call and request for the cancellation. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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