[Resolved] Ibibo Group / Goibibo — deducted money for the return trip and have provided one-way ticket

FaeeztTatli

Address:

Mumbai, Mumbai City, Maharashtra

https://www.consumercomplaints.in ibibo-group-goibibo-goibibo-company-big-fraud-never-think-of-booking-ticket-from-goibibocom-c2352165

Still, i haven't received any response on ticket 28020807 from goibibo.
Since morning i am chasing them through all possible means of communication #emai, #phone #chat #twitter still no response.

They have cheated me had taken money for a return trip and had given me a one-way ticket.

Now goibibo is beating around the bush.

Now they are saying that i had booked a one-way ticket.

Goibibo for your kind information i have evidence that i had booked the return trip.

If still, you are going to ignore my complaint then i will proceed legal way.
You have 24 hours in hand after that i will register a police complaint against you

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Jul 19, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

Ibibo Group / Goibibo Customer Care's response Dear FaeeztTatli,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIeb[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly.

For any clarification, please revert on the Ticket #28020807.

Assuring you best of our services.

Regards,
Team-Goibibo

Verified Support

Jun 13, 2019

Ibibo Group / Goibibo Customer Care's response Dear Faeez,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIeb[protected].

As per the validation received from the technical team, we had displayed fare for the onward sector and same booked to customer.
Please book a separate ticket for your return sector travel.

For any clarification, please revert on the Ticket #28020807.

Assuring you best of our services.

Regards,
Team-Goibibo

Jun 19, 2019

Updated by FaeeztTatli Dear Goibibo,

It's more than 15+ days and still, you are fooling your customer.

I had made a booking for return trip and i have proof.

You know there very good feature of screen recorder.

Don't worry now i will drag you to the court.
and i will make sure your fraud are exposed on social media.

See you #fraud company #Unprofessional # Unethical #Cheaters

Regards,
Faeez

Jun 19, 2019

Updated by FaeeztTatli One more thing same complain will be register in UAE so fraud website like Goibibo is blocked.