[Resolved] Ibibo Group / Goibibo — deduction of balance from my account | |
Dear sir, For your information, on[protected], a balance of rs.2, 130/- has been deducted from my federal bank account, towards the payment of pay2all The amount has been debited to my account with transaction details below: Transaction status success Transaction type:shopping mall payment Initiator account : jayakumar d Transaction date (Dd-mm-yyyy):[protected] Beneficiary nickname :ibibo web pvt ltd Beneficiary account number:[protected] Transaction amount :inr 2, 130/- Consumer code : [protected] Bill reference info : [protected] The amount has been debited to my account and payment process for item pay2all is not done. Kindly do the necessary to clear amount for the further processor refund the amount. Was this information helpful? | |
Sep 18, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 04, 2017 Ibibo Group / Goibibo Customer Care's response Hi Lekshmijayakumar, Greetings from Goibibo!! This mail is in regards to your Booking ID: [protected]. We request you to kindly provide us the below mentioned details in order to trace the transaction: 1. Bank name. 2. Email Id used at the time of transaction. 3. Contact no. 4. Mode of payment (Credit Card or debit card) 5. If card then first 6 and last 4 digits of card. 6. Bank statement in PDF format from the date of transaction (April 03, 2017) till today's date. 7. Transaction date. 8. Transaction amount. 9. Payu id 10.Transaction id We look forward to your reply to do the needful. Please do not hesitate to contact us if you require any further information. Thanks and Regards, Meenu Lal Customer Delight Team [protected] Verified Support Aug 07, 2017 Ibibo Group / Goibibo Customer Care's response Hi Lekshmijayakumar, Greetings from Goibibo!! We are still awaiting a revert with the details requested. 1. Bank name. 2. Email Id used at the time of transaction. 3. Contact no. 4. Mode of payment (Credit Card or debit card) 5. If card then first 6 and last 4 digits of card. 6. Bank statement in PDF format from the date of transaction (April 03, 2017) till today's date. 7. Transaction date. 8. Transaction amount. 9. Payu id 10.Transaction id We look forward to your reply to do the needful. Please do not hesitate to contact us if you require any further information. Thanks and Regards, Argho Customer Delight Team [protected] | |
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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